Select Page

Terms of Service Agreement | Privacy Policy | Dev Signing | NDA

Effective Date: 01/01/24
This Terms of Service Agreement (“Agreement”) is entered into by and between National Intel LLC (“The Company”), a provider of cutting-edge software solutions, consulting services, and digital technologies, and the individual or entity (“Customer”) accessing or utilizing any of the services, platforms, or websites owned or operated by The Company, including but not limited to https://nationalintel.com.
By accessing, using, or engaging with The Company’s services in any capacity, the Customer expressly acknowledges and agrees to be bound by the terms and conditions contained within this Agreement. The Customer further acknowledges that this Agreement governs all services provided by National Intel, including but not limited to Software as a Service (SaaS), consulting, intellectual property management, data processing, and any other related services offered by The Company, now or in the future.
The Customer agrees and understands that National Intel reserves the exclusive right to modify, update, or amend the terms of this Agreement at its sole discretion and at any time. The most current version of the Agreement will be made available at https://nationalintel.com/terms, and the Customer is solely responsible for reviewing and understanding any such updates. Continued use of The Company’s services following any changes to this Agreement constitutes the Customer’s acceptance of the updated terms.
The Customer acknowledges and agrees that National Intel shall not be required to notify the Customer directly of any modifications unless such changes significantly affect the pricing, scope of services, or legal obligations of the Customer, and such notifications may be delivered via email or through the customer portal at The Company’s discretion.
By consenting to this Agreement, the Customer affirms their full understanding of and agreement with these terms, and further agrees to comply with all applicable laws and regulations related to the use of The Company’s services.

1. Definitions

For the purposes of this Agreement:
  • “The Company”: Refers to the legal entity providing the services, whether National Intel LLC, National Intel, or any other entity hosting this Agreement. The Company includes its employees, contractors, agents, affiliates, and partners. The term “The Company” encompasses any future entities established under similar operating structures that provide related services.
  • “The Website”: Refers to the official website of The Company, including but not limited to NationalIntel.com, or any other domain associated with The Company. The Website also includes any client portals, dashboards, or interactive services provided to the Customer for managing services.
  • “Services”: Refers to all products and services provided by The Company, including but not limited to the following:
    • Software as a Service (SaaS)
    • AI and Machine Learning Services: This includes but is not limited to AI model localization, natural language processing (NLP) configuration, model training, algorithm production, automation configuration, and any custom ML tools developed for the Customer.
    • Consulting Services: Strategic and technical consulting in areas of technology, digital transformation, and business operations.
    • Data Services: Including, but not limited to, data analytics, SEO, marketing services, algorithm-driven decision support, automation, and other data-oriented services.
    • Intellectual Property (IP) Services: This includes premium IP publishing policies, legal IP representation, online branding facilitation, identity services for archetypal targeting, and the production of branded materials.
    • Digital and Virtual Assets: Encompasses all digital products and virtual assets such as databases, software licenses, configuration files, algorithms, proprietary code, and frameworks delivered as part of the services.
    • Future Services: This includes any new services that may be developed and offered by The Company in response to market demands or technological advancements.
  • The Services may be further defined or amended in the future without prior notice, with updates available on The Website.
  • “Customer”: Any individual, company, or legal entity that enters into this Agreement with The Company. The Customer assumes full responsibility for its legal compliance with applicable laws, such as intellectual property regulations, data privacy laws (e.g., GDPR, CCPA), and any other local or international regulations affecting the provision or receipt of services.
  • “Data Services”: Encompasses any data-related services provided by The Company, including but not limited to SEO, marketing, analytics, ML model training, and automation configurations. This term is designed to align these services with SaaS for broader coverage.
  • “Virtual Assets”: Any digital or non-tangible assets, including but not limited to domains, software licenses, databases, configuration files, proprietary tools, algorithms, frameworks, and other virtual deliverables. Virtual Assets are owned and controlled by The Company unless otherwise specified in writing.
  • “Non-Refundable”: A term describing any payment made by the Customer to The Company for which no refund will be given, regardless of circumstances, except as stipulated under service credits.
  • “Downtime”: Any period during which the Services or Virtual Assets are unavailable to the Customer, including scheduled maintenance, unscheduled service interruptions, or force majeure events.
  • “Service Credits”: Compensation provided in the form of credits in rare cases, solely at the discretion of The Company, and may be rendered in the event of service disruptions, provided conditions are met. The value of service credits shall not exceed one month of service, and service credits shall be the sole and exclusive remedy for any service-related claims.
  • “Confidential Information”: Any non-public, proprietary information disclosed by either party to the other that is designated as confidential or which a reasonable person would understand to be confidential given the circumstances of disclosure.
  • “Work Product”: All proprietary tools, software, algorithms, frameworks, content, and other creative work developed by The Company in the course of providing services to the Customer. Work Product remains the exclusive property of The Company, even when customized or tailored for the Customer’s use.
  • “Publishing Requests”: Any formal request made by the Customer to The Company for publishing or making public any materials, data, or assets on behalf of the Customer. The Company shall not act on any publishing requests unless explicitly submitted in writing by the Customer.
  • “Compliance Obligations”: The Customer assumes all responsibility for compliance with local and international laws, including but not limited to intellectual property rights, data privacy regulations, content publishing laws, and advertising standards. The Company is not liable for any legal disputes arising from the Customer’s failure to comply with such laws.

2. Service Performance Expectations

The Company provides its Services, including but not limited to SaaS, consulting, AI and machine learning configuration, and data services, on a best-effort basis. The Company does not and cannot guarantee specific outcomes, results, or performance metrics due to the inherently dynamic and unpredictable nature of technology, markets, and third-party factors.

2.1 No Guaranteed Results

The Customer acknowledges that The Company cannot guarantee:
  • A particular search engine ranking or sustained position (for SEO or marketing services);
  • A specific improvement in business performance, operational efficiency, or other financial results (for consulting and AI services);
  • Accuracy or consistency in predictions, outcomes, or data-driven recommendations (for machine learning, algorithm production, or other AI services);
  • Service uptime or performance levels above industry standards (for SaaS services), except as specifically stated in any Service Level Agreement (SLA).

2.2 Exclusion of External Factors

The Customer further acknowledges that The Company’s ability to deliver Services may be influenced or impeded by external factors beyond The Company’s control. These include, but are not limited to:
  • Changes in search engine algorithms, market conditions, third-party software or hardware providers, internet service providers, or cloud infrastructure.
  • Government regulations, compliance requirements, or data privacy law changes.
  • Economic or market disruptions affecting business operations, demand, or consumer behavior.
The Company is not liable for the impact of any external factor on service performance or the Customer’s business, and the Customer agrees to hold The Company harmless in such cases.

2.3 Services Provided “As Is”

All Services are provided on an “as-is” and “as-available” basis without any warranties, express or implied, of merchantability, fitness for a particular purpose, or non-infringement. The Customer acknowledges that The Company may make changes, updates, or improvements to the Services at its sole discretion, and these changes may not be communicated in advance.

2.4 Customer Responsibilities

The Customer acknowledges its own responsibility for:
  • Ensuring that any data, content, or materials provided to The Company are accurate, lawful, and in compliance with all applicable laws (including data protection, intellectual property, and advertising regulations).
  • Implementing recommendations or deliverables provided by The Company (e.g., SEO strategies, AI models, operational changes) at its own risk. The Company does not guarantee that the Customer’s implementation will yield the desired results.
  • The Customer must also maintain its own backups of any data or materials provided to The Company for the delivery of services. The Company will not be liable for any loss of Customer data under any circumstances, except as specifically provided in a written agreement.

2.5 Third-Party Dependencies

For certain Services, The Company may rely on third-party platforms, APIs, tools, or services to deliver its products (e.g., cloud services, search engines, payment gateways, third-party software). The Company is not responsible for the performance, reliability, or availability of such third-party tools, and any disruptions or failures in these third-party services shall not constitute a breach of this Agreement.

2.6 No Guarantees for AI or Algorithmic Services

For AI, machine learning, or algorithm-based services, The Company makes no guarantees as to the accuracy, reliability, or performance of any machine learning models, algorithms, or automation configurations provided. The Customer acknowledges that:
  • Algorithmic results are subject to the quality of input data and external variables, and outcomes may not always align with expected or desired results.
  • Any decisions or actions taken based on AI outputs or algorithmic insights are solely the Customer’s responsibility, and The Company bears no liability for errors, omissions, or misinterpretations in such outputs.

2.7 Best Efforts & Industry Standards

While The Company will make commercially reasonable efforts to meet performance expectations, the Customer understands that The Company operates within industry-standard limitations. As such, performance may vary based on the specific service, project scope, and any agreed-upon SLAs.

2.8 Limitation on Remedies

In the event that The Company fails to meet service expectations, the Customer’s sole remedy will be the issuance of service credits, as specified in Section 1. Service credits will only be issued if the failure to meet expectations is directly and solely attributable to The Company’s actions, and not due to external factors or the Customer’s failure to comply with this Agreement.

3. Client Obligations & Cooperation

The Customer acknowledges that The Company’s ability to deliver its Services depends on the timely and complete cooperation of the Customer. The Customer agrees to meet the following obligations:

3.1 Timely Provision of Information & Materials

The Customer agrees to provide all information, data, access credentials, assets, approvals, and other necessary materials required by The Company to perform the Services in a timely manner. The Customer understands that delays in providing such materials may result in corresponding delays in the delivery of Services, and such delays shall not be considered a breach of this Agreement by The Company.
  • Consequences of Delayed Cooperation: If the Customer fails to provide necessary materials within agreed timeframes, The Company reserves the right to suspend or delay Services without penalty. In cases of prolonged delays, The Company may terminate the Agreement or charge additional fees for the resumption of work.
  • Responsibility for Data Accuracy: The Customer is solely responsible for ensuring that all data, content, and information provided to The Company are accurate, complete, and up to date. The Company is not liable for any errors, inaccuracies, or damages resulting from the Customer’s failure to provide accurate information.

3.2 Approval of Deliverables

The Customer agrees to review and approve all deliverables within the timeframes specified by The Company. Failure to provide feedback or approval within the agreed timeframe shall be deemed as acceptance of the deliverables. If the Customer requests revisions or modifications beyond the scope of the initial Agreement, The Company reserves the right to charge additional fees for such revisions.
  • No Revisions Without Written Approval: The Customer must submit any requests for revisions in writing, clearly outlining the requested changes. The Company will not proceed with any revisions unless formally requested and agreed upon in writing.

3.3 Customer-Provided Content & Compliance

The Customer is solely responsible for ensuring that any content, images, trademarks, or data provided to The Company for use in the Services:
  • Complies with all applicable laws, regulations, and intellectual property rights.
  • Does not infringe on the rights of any third party.
  • Is free from malware, viruses, or any harmful code.
The Company assumes no liability for any legal disputes, intellectual property claims, or damages arising from the use of Customer-provided content.

3.4 Communication Requirements

The Customer agrees to designate a primary contact who will be responsible for all communications with The Company. The primary contact must be available to respond to queries, provide approvals, and make decisions related to the Services. The Company is not responsible for any delays caused by the unavailability or inaccessibility of the designated contact person.
  • Change of Contact: The Customer must notify The Company in writing of any changes to the primary contact. The Company will not be liable for delays or miscommunication if the Customer fails to promptly update contact information.

3.5 Compliance with Legal Obligations

The Customer acknowledges its obligation to comply with all applicable local, state, national, and international laws in connection with the use of the Services, including:
  • Data Privacy and Protection Laws: The Customer is solely responsible for ensuring compliance with relevant data privacy laws (such as GDPR, CCPA) when using The Company’s Services.
  • Intellectual Property Laws: The Customer must ensure that any content or data provided to The Company complies with intellectual property laws. The Company will not be held liable for any claims related to copyright infringement or misuse of intellectual property.

3.6 Customer’s Obligation to Inform

For certain services, particularly IP publishing and branding services, the Customer is responsible for notifying The Company of any requests related to the publishing or release of intellectual property. The Company will not act on any publishing requests unless explicitly submitted in writing by the Customer.
  • Failure to Submit Requests: If the Customer fails to inform The Company of necessary publishing requests or any other requirements for specific services, The Company will not be held responsible for delays or omissions, and no refund or service credit will be provided.

3.7 Security & Backup Obligations

The Customer is responsible for maintaining the security of its own accounts, passwords, and access credentials to any systems or platforms involved in the Services. The Company shall not be liable for any unauthorized access or misuse of the Customer’s accounts due to negligence or failure to secure login information.
  • Customer’s Backup Responsibility: While The Company may assist in certain data management functions, the Customer is solely responsible for maintaining backups of any data or content provided to The Company. The Company is not liable for any data loss resulting from the Customer’s failure to maintain backups.

3.8 Payments & Financial Obligations

The Customer is responsible for timely payment of all invoices and fees associated with the Services. Failure to remit payment within the agreed timeframe may result in suspension or termination of the Services, as described in Section 6.

4. Data Ownership and Intellectual Property Rights

4.1 Ownership of Customer Data

The Customer retains ownership of all data, content, and materials they provide to The Company for use in the provision of Services. However, the Customer grants The Company a non-exclusive, worldwide, royalty-free license to use, modify, reproduce, and distribute such data as necessary to deliver the Services. This license extends to any third-party service providers or subcontractors engaged by The Company for the purpose of fulfilling contractual obligations.
  • Customer Data: The Customer is solely responsible for the accuracy, legality, and appropriateness of all data provided to The Company. The Company assumes no responsibility for verifying the legality or ownership of such data.
  • Third-Party Data: If the Customer provides data or content that includes third-party intellectual property or proprietary information, the Customer must ensure it has the necessary rights and permissions to use and share that data with The Company.

4.2 Ownership of Work Product and Intellectual Property

All methodologies, tools, software, code, algorithms, frameworks, models, and other intellectual property developed, customized, or improved by The Company in the course of providing the Services remain the exclusive intellectual property of The Company unless otherwise agreed in writing.
  • Work Product: The Customer acknowledges that any deliverables provided by The Company (e.g., reports, models, algorithms, branding materials) are the result of proprietary tools and methodologies. Even after termination of this Agreement, The Company retains full ownership of all intellectual property used to create these deliverables. The Customer may use the deliverables solely for internal business purposes, subject to compliance with the terms of this Agreement.
  • Proprietary Technologies: Any proprietary technology developed by The Company (including but not limited to AI models, ML algorithms, data frameworks, automation tools, or branded designs) remains the exclusive property of The Company. The Customer is granted a limited, non-transferable license to use these technologies only for the duration of this Agreement.

4.3 Post-Termination Usage Restrictions

Upon termination of this Agreement, the Customer agrees to cease any and all use of proprietary technologies, tools, or algorithms provided by The Company. Continued use of such proprietary tools after termination is strictly prohibited, unless explicitly authorized in writing by The Company.
  • Unauthorized Use: If the Customer continues to use proprietary technologies, tools, or algorithms developed by The Company post-termination, The Company reserves the right to claim compensation. Compensation may include, but is not limited to, a revenue-sharing model in which The Company receives no less than 15% and no more than 50% of the Customer’s monthly revenue derived from the use of The Company’s proprietary tools.
  • Removal of Proprietary Tools: Upon termination, The Company reserves the right to remove or disable any proprietary technologies provided to the Customer, including algorithms, configurations, software, or other virtual assets. The Company shall not be liable for any disruptions to the Customer’s operations caused by the removal of such tools.

4.4 Intellectual Property Created During Service

In cases where The Company creates, improves, or customizes intellectual property (e.g., custom AI models, branding materials, website designs) specifically for the Customer, The Company retains full ownership of the intellectual property unless a separate written agreement assigns ownership to the Customer.
  • Limited License to Use: The Customer is granted a limited, revocable, non-exclusive, and non-transferable license to use such intellectual property during the course of this Agreement. This license is for the Customer’s internal business purposes only and may not be sublicensed or transferred to any third parties without the prior written consent of The Company.

4.5 Prohibited Use of Intellectual Property

The Customer may not reverse-engineer, decompile, or otherwise attempt to discover the source code, structure, or algorithms of any proprietary technologies provided by The Company. Any attempt to recreate or modify the intellectual property owned by The Company without authorization is strictly prohibited and will result in legal action, including but not limited to injunctive relief and damages.
  • No Transfer of Ownership: Nothing in this Agreement shall be construed as transferring ownership of any proprietary technologies, intellectual property, or deliverables from The Company to the Customer, unless explicitly agreed to in a signed, written agreement.

4.6 Protection of Customer Intellectual Property

While The Company retains ownership of its proprietary technologies and deliverables, the Customer retains ownership of any pre-existing intellectual property they provide to The Company for use during the delivery of Services. The Company agrees to protect the confidentiality of any such intellectual property in accordance with Section 9 (Confidentiality and Non-Disclosure).

5. Non-Solicitation of Employees and Contractors

The Customer acknowledges that The Company’s employees, contractors, and subcontractors are valuable assets, and that poaching or soliciting these individuals can cause significant harm to The Company. To protect its workforce and maintain operational stability, The Company enforces the following restrictions:

5.1 Non-Solicitation Clause

During the term of this Agreement and for a period of 12 months thereafter, the Customer agrees not to directly or indirectly solicit, hire, engage, or otherwise employ any employee, contractor, or subcontractor of The Company who was involved in the performance or delivery of Services under this Agreement.
  • Scope of Restriction: This non-solicitation clause applies globally, across all markets where The Company operates, regardless of jurisdiction or location of the individual.
  • Indirect Solicitation: This restriction extends to any indirect solicitation, where the Customer, through an affiliate, business partner, vendor, or third-party agent, attempts to engage, contract with, or hire any of The Company’s employees or contractors.
  • Involvement in Services: This restriction applies to any individuals who were involved in or had access to information, tools, processes, or proprietary knowledge related to the Customer’s project, regardless of their formal job title or role.

5.2 Penalty for Breach of Non-Solicitation

In the event that the Customer breaches the non-solicitation clause, the Customer agrees to pay The Company a penalty equivalent to 100% of the employee’s or contractor’s annual salary or service fees as compensation for the disruption caused by the breach.
  • Damages for Knowledge Transfer: In cases where an employee or contractor with significant access to proprietary tools, processes, or trade secrets is hired by the Customer, The Company reserves the right to claim additional damages based on the value of proprietary knowledge transferred, including any business losses caused by the breach.
  • Additional Remedies: In addition to the financial penalty, The Company reserves the right to seek injunctive relief, liquidated damages, or pursue additional legal remedies if the breach results in loss of intellectual property, trade secrets, or other critical assets. The Company shall be entitled to recover reasonable legal fees and costs associated with enforcing this clause.

5.3 Extended Non-Solicitation for Key Personnel

For senior employees, specialized experts, or personnel holding positions of leadership or responsibility within The Company, the non-solicitation period shall extend for a period of 24 months post-termination. These individuals include, but are not limited to, project managers, senior consultants, lead developers, or key technical personnel who play a strategic role in delivering Services to the Customer.

5.4 Exception for Mutual Agreement

If the Customer wishes to hire or engage any employee or contractor of The Company during the term of this Agreement or within the 12-month period (24 months for key personnel), the Customer must first seek written approval from The Company. Approval may be granted at The Company’s discretion, and if such approval is granted, the Customer agrees to pay a negotiated recruitment fee to The Company.
  • Recruitment Fee: The recruitment fee shall be no less than 100% of the employee’s or contractor’s annual salary or service fees during their engagement with The Company and will cover recruitment, training, and operational costs incurred by The Company.

5.5 Non-Circumvention Clause

The Customer agrees not to circumvent the non-solicitation provisions by indirectly engaging or hiring any employee or contractor of The Company through a third party, affiliate, or related entity. Any attempts to contract with the same employees or contractors under a different guise or through an intermediary will constitute a breach of this Agreement.
  • Prohibited Circumvention Tactics: This includes, but is not limited to:
    • Referring employees or contractors to third-party entities with the intention of later engaging them through those entities.
    • Contracting with any company, vendor, or affiliate that employs or contracts with the same individuals, with the intention of retaining their services indirectly.
  • Breach of Non-Circumvention: Any breach of this clause will result in the same penalties outlined in Section 5.2 and may subject the Customer to further legal action, including injunctive relief.

5.6 Confidentiality of Personnel

The Customer agrees to maintain strict confidentiality regarding the identities, qualifications, expertise, and capabilities of The Company’s employees and contractors. The Customer shall not disclose, share, or publicize any information regarding The Company’s personnel to third parties without the prior written consent of The Company.
  • Violation of Personnel Confidentiality: If the Customer breaches this confidentiality provision and such disclosure leads to the solicitation or engagement of The Company’s personnel by third parties, The Company reserves the right to seek damages and injunctive relief to mitigate the harm caused.

5.7 Expanded Protection for Intellectual Capital

The Customer acknowledges that The Company’s employees and contractors are not only critical to service delivery but also carriers of intellectual capital, proprietary processes, and trade secrets developed by The Company. By soliciting or hiring The Company’s employees or contractors, the Customer risks misappropriating such intellectual capital.
  • Remedies for Intellectual Capital Theft: In addition to the financial penalties described above, The Company reserves the right to seek additional compensation for any misappropriation or transfer of intellectual capital, trade secrets, or proprietary methodologies that occur as a result of soliciting or hiring its employees or contractors.

5.8 Non-Exclusivity & Freedom to Operate

The Company retains the unrestricted right to pursue any business opportunities, partnerships, or direct agreements with third-party entities, including, but not limited to, vendors, manufacturers, distributors, clients, or business partners with whom the Customer may have a pre-existing relationship or exclusive contract. The Customer acknowledges that:
  • No Obligation to Maintain Exclusivity: By entering into this Agreement, the Customer expressly waives any claim or cause of action based on exclusivity, preferential treatment, or any expectation that The Company will refrain from engaging directly with any third parties, including those that the Customer may have a contractual relationship with (e.g., CamTronics’ exclusive deal with Mopec).
  • Freedom to Engage in Future Business Relationships: The Company may, at its sole discretion, enter into agreements or business dealings with any third-party entity, regardless of any pre-existing or exclusive agreements between the Customer and such third parties. The Company’s decision to form direct business relationships with these entities shall not constitute a breach of this Agreement, nor shall it give rise to any claim of tortious interference, breach of contract, or unfair competition by the Customer.
  • Limitation of Claims: The Customer acknowledges that by signing this Agreement, they waive any right to pursue legal action or claims against The Company for any business dealings The Company undertakes with third-party entities, including any allegations of contractual interference or breach of exclusivity. This clause is intended to safeguard The Company’s ability to expand its business and pursue greater opportunities, even if such opportunities involve entities the Customer has prior or exclusive dealings with.
  • Benefit of Equal or Greater Opportunity: If The Company determines that entering into a direct agreement with a third party will provide equal or greater business benefits than the current arrangement with the Customer, The Company reserves the right to pursue such opportunities, provided the services being rendered to the Customer are not directly undermined or impacted.

6. Payment Terms & Retainers

The Customer agrees to the following payment terms and obligations for the Services provided by The Company. These terms are designed to ensure the continued delivery of Services and the smooth operation of the business relationship.

6.1 Payment Methods & Billing Cycle

The Customer agrees to provide valid payment information and authorizes The Company to automatically charge the Customer’s provided payment method, including credit or debit cards, for all Services rendered.
  • Automatic Billing: Payments will be automatically processed according to the billing cycle set forth in the Service Agreement or Statement of Work. The Customer acknowledges that failure to update payment information may result in delays or suspension of Services.
  • Invoice Schedule: For project-based engagements, invoices will be issued according to the milestone schedule outlined in the Service Agreement. For ongoing or retainer-based Services, invoices will be issued monthly in advance unless otherwise specified.
  • Non-Refundable Payments: All payments made to The Company are non-refundable unless explicitly stated in this Agreement or in a written amendment. Once Services are rendered or resources are allocated, no refunds will be provided under any circumstances.

6.2 Retainers

For ongoing Services, the Customer agrees to pay a non-refundable retainer fee, as specified in the Service Agreement or Statement of Work, to secure The Company’s resources and availability.
  • Retainer Payments: Retainer payments are due at the beginning of each billing cycle and must be paid in advance. The retainer guarantees access to The Company’s resources for the duration of the billing period.
  • No Roll-Over of Services: Any unused time, hours, or resources in a given billing cycle do not roll over to the next billing period unless explicitly agreed upon in writing by The Company.

6.3 Late Payments & Fees

In the event the Customer fails to remit payment within the agreed timeframe, the following actions and penalties will apply:
  • Late Fee: A late fee of 1.5% per month (or the highest amount permissible by law, whichever is less) will be applied to any outstanding balance not paid within ten (10) business days of the invoice due date.
  • Suspension of Services: If the Customer fails to remit payment within twenty (20) business days of the due date, The Company reserves the right to suspend Services without further notice until payment is received. The Company shall not be held liable for any damages or losses incurred by the Customer as a result of service suspension due to non-payment.
  • Reinstatement Fee: In the event of service suspension due to non-payment, the Customer will be required to pay a reinstatement fee of $500 or 10% of the outstanding balance, whichever is greater, to reactivate the Services.

6.4 Chargebacks & Dispute Prevention

The Customer agrees not to initiate any chargebacks or payment disputes with their financial institution before following the dispute resolution process outlined below:
  • Dispute Resolution Process: If the Customer believes they have been incorrectly charged or there is an issue with billing, the Customer must submit a formal dispute in writing to The Company within thirty (30) days of the billing date. The Company will have thirty (30) days to investigate the matter and provide a resolution.
  • Waiver of Chargeback Rights: The Customer expressly waives the right to initiate a chargeback through their financial institution while the dispute is under investigation by The Company. Chargebacks initiated without completing the dispute resolution process will be considered a breach of this Agreement.
  • Penalties for Fraudulent Chargebacks: If a chargeback is initiated in violation of this clause and the chargeback is found to be fraudulent or without merit, the Customer agrees to pay The Company an administrative fee of $1,000 in addition to the original amount owed. The Customer shall also be responsible for all legal fees, administrative costs, and any other expenses incurred by The Company in recovering the funds.

6.5 Payment Obligations During Disputes

The Customer’s obligation to remit payment remains in effect during the dispute resolution process. Even if a dispute is ongoing, the Customer must continue paying invoices as they come due, and failure to do so may result in service suspension or termination.

6.6 Service Suspension & Termination for Non-Payment

If the Customer fails to remit payment for any Services rendered or fails to resolve any payment-related disputes within the timeframes outlined in this Agreement, The Company reserves the right to suspend or terminate the Services. The Customer acknowledges that:
  • Service Suspension: Service suspension due to non-payment shall not relieve the Customer of its obligation to pay for the Services rendered prior to suspension. The Customer shall remain liable for any outstanding balance, including late fees and reinstatement fees.
  • Service Termination: If the outstanding balance remains unpaid for more than thirty (30) business days, The Company reserves the right to terminate the Agreement and pursue legal remedies to recover the outstanding balance, including late fees, reinstatement fees, and legal costs.
  • Destruction of Data and Materials: Upon termination of Services due to non-payment, The Company reserves the right to destroy or remove any data, materials, or assets provided to or developed by The Company during the term of the Agreement. The Company is not responsible for retaining any data post-termination unless legally required.

6.7 No Refunds for Terminated Services

In the event of service suspension or termination due to non-payment, the Customer shall not be entitled to any refund for Services not rendered or resources not utilized. The Customer acknowledges that The Company may have allocated substantial resources to the delivery of Services, and such costs are non-recoverable.

7. Client-Generated Content and Legal Compliance

The Customer acknowledges and agrees that all content, data, images, materials, and other assets provided to The Company for the purpose of delivering Services are the sole responsibility of the Customer. The Company will not be held liable for any claims or legal actions arising from the use, reproduction, or distribution of Customer-generated content.

7.1 Responsibility for Legal Compliance

The Customer assumes full responsibility for ensuring that all content and materials provided to The Company comply with all applicable local, national, and international laws, including but not limited to:
  • Intellectual Property Rights: The Customer warrants that all content provided does not infringe on the intellectual property rights of any third party, including copyright, trademark, patent, or trade secret laws. The Customer must obtain any necessary licenses, permissions, or rights to use third-party content before providing it to The Company.
  • Data Privacy and Protection Laws: The Customer is responsible for ensuring that all data shared with The Company complies with applicable data privacy regulations, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and any other relevant data protection laws. The Company assumes no liability for breaches of data protection laws resulting from the Customer’s failure to comply with these regulations.
  • Content Laws: The Customer must ensure that the content provided does not violate any laws regarding defamation, obscenity, hate speech, harassment, privacy, or any other regulatory restrictions in the applicable jurisdiction.

7.2 Intellectual Property Claims

If any third party makes a claim against The Company regarding the violation of intellectual property rights due to the content or materials provided by the Customer, the Customer agrees to defend, indemnify, and hold The Company harmless against all costs, expenses, and liabilities, including reasonable legal fees, arising from such claims.
  • Infringing Content: If any content provided by the Customer is found to infringe upon the intellectual property rights of a third party, the Customer agrees to promptly remove, modify, or replace the infringing content at their own expense. The Company reserves the right to suspend the use of any infringing content until the issue is resolved.

7.3 Indemnification for Legal Violations

The Customer agrees to indemnify and hold harmless The Company, its affiliates, employees, agents, and contractors from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from:
  • Violation of Laws: Any legal claims arising from the violation of intellectual property laws, data protection regulations, or content laws as a result of the Customer’s content.
  • Defamation, Libel, or Slander: Any legal claims related to defamatory or misleading content provided by the Customer.
  • Breach of Contract: Any breach of this Agreement by the Customer, including failure to comply with the content and compliance obligations set forth in this section.

7.4 Customer’s Obligation to Ensure Content Accuracy

The Customer is responsible for ensuring that all content, data, and information provided to The Company is accurate, current, and truthful. The Company is not responsible for verifying the accuracy of the content provided by the Customer and assumes no liability for any damages or losses resulting from inaccuracies or misrepresentations in Customer-generated content.
  • Consequences of Inaccurate Content: The Customer acknowledges that any errors, omissions, or inaccuracies in the content provided may affect the outcome or performance of the Services. The Company will not be held responsible for any negative impact resulting from the use of inaccurate or incomplete content.

7.5 Customer-Generated Content for Data Services

In cases where The Company provides data services (e.g., SEO, marketing, analytics), the Customer is responsible for the accuracy, legality, and appropriateness of any data provided for these purposes. The Customer must ensure that:
  • SEO and Marketing Compliance: All data and materials provided for SEO or marketing services comply with advertising standards, search engine policies, and relevant consumer protection laws.
  • Analytics Data: Any data provided for analytics, reporting, or algorithmic purposes is accurate, timely, and complete. The Company is not responsible for inaccurate reporting or analytics results due to incorrect or outdated data provided by the Customer.

7.6 Prohibited Content

The Customer agrees not to provide any content or materials to The Company that:
  • Contains viruses, malware, spyware, or any other malicious code;
  • Is unlawful, harmful, abusive, defamatory, or otherwise objectionable;
  • Violates the rights of any third party, including intellectual property rights, privacy rights, or publicity rights;
  • Engages in or promotes any form of harassment, hate speech, or discrimination.

7.7 Removal of Unlawful or Harmful Content

The Company reserves the right to refuse, remove, or suspend any content provided by the Customer that is deemed unlawful, harmful, or in violation of this Agreement. The Company is not responsible for any damages or losses incurred by the Customer due to the removal or suspension of such content.
  • Notice of Content Removal: In the event that The Company removes content provided by the Customer, The Company will provide notice to the Customer with a reason for the removal and may allow the Customer to provide substitute content.

7.8 Customer’s Responsibility to Notify for IP Publishing

For services involving intellectual property (IP) publishing, the Customer must formally notify The Company of any specific requests or requirements for the publishing of intellectual property, branding, or content. The Company will not act on any IP publishing requests unless explicitly submitted in writing by the Customer.
  • Failure to Notify: If the Customer fails to notify The Company of any specific IP publishing requirements, The Company will not be held liable for delays, errors, or omissions related to the publishing of such content. No refunds or service credits will be issued in such cases.

8. Disclaimers for Data Services

The Customer acknowledges that all data services provided by The Company, including but not limited to SEO, marketing, analytics, algorithm configuration, and any related data-driven insights, are delivered on a best-effort basis. The Company cannot and does not guarantee specific outcomes or performance results for any of these services due to the dynamic and unpredictable nature of the factors involved.

8.1 Best-Effort Basis

The Company makes no representations or warranties, express or implied, regarding the results or outcomes that may be achieved through its data services. The Customer understands that the success or failure of such services can be influenced by numerous factors beyond the control of The Company, including:
  • Algorithm Changes: Search engine algorithms (e.g., Google, Bing) and social media algorithms (e.g., Facebook, Instagram) are frequently updated. The Company has no control over these changes and cannot guarantee specific ranking results, traffic levels, engagement rates, or conversion outcomes.
  • Market Conditions: The Customer acknowledges that shifts in market conditions, competitor behavior, and consumer preferences can impact the effectiveness of SEO, marketing, and analytics services. The Company is not responsible for any adverse impacts resulting from these market dynamics.
  • Third-Party Platforms: Data services often depend on third-party platforms (e.g., advertising networks, social media platforms, analytics tools). The Company cannot be held responsible for interruptions, downtime, or changes in these platforms that affect the delivery or results of services.

8.2 No Guarantees for SEO & Marketing Services

The Company makes no guarantees regarding specific search engine rankings, traffic growth, user engagement, conversion rates, or other performance metrics related to SEO or marketing services. The Customer acknowledges that:
  • Unpredictable Nature of SEO: SEO results can vary widely based on external factors, including search engine algorithm updates, competitor actions, and the quality of the Customer’s website and content. The Company does not guarantee any particular ranking or sustained position on search engine results pages (SERPs).
  • Marketing Campaigns: The effectiveness of marketing campaigns, including digital advertising, content marketing, and social media marketing, depends on user behavior, platform algorithms, and market trends. The Company will not be liable for the performance of any marketing campaign.

8.3 No Guarantees for Data Analytics & Insights

For data analytics services, including reporting, analysis, and predictive modeling, The Company provides no guarantees regarding the accuracy, reliability, or timeliness of the data. The Customer acknowledges that:
  • Data Quality: The quality of insights or analytics provided depends on the accuracy and completeness of the data supplied by the Customer. If the Customer provides incomplete or inaccurate data, The Company is not responsible for any inaccuracies in the analytics or recommendations derived from that data.
  • Predictive Accuracy: Predictive models and data-driven insights are subject to external variables, and while The Company uses best practices to create these models, there are no guarantees of accuracy or success in real-world applications.

8.4 External Dependencies

Many of The Company’s data services rely on the functionality and availability of third-party platforms, including but not limited to:
  • Search Engines: (e.g., Google, Bing, Yahoo) for SEO and paid search services.
  • Social Media Platforms: (e.g., Facebook, Instagram, Twitter, LinkedIn) for social media marketing and engagement.
  • Advertising Networks: (e.g., Google Ads, Facebook Ads) for digital advertising campaigns.
  • Analytics Tools: (e.g., Google Analytics, Adobe Analytics) for data collection and reporting.
The Customer understands that The Company is not responsible for any disruptions, downtime, changes in functionality, or changes in terms of service for these third-party platforms, and such disruptions shall not be considered a breach of this Agreement.

8.5 Customer’s Responsibility for Implementation

The Customer acknowledges that the effectiveness of The Company’s data services also depends on the Customer’s timely and accurate implementation of recommendations, strategies, and insights provided by The Company. The Company will not be liable for the following:
  • Failure to Implement Recommendations: The Customer’s failure to implement or act upon recommendations or insights provided by The Company may result in suboptimal results. The Company is not responsible for any outcomes if its strategies or recommendations are not fully or accurately implemented.
  • Delays in Implementation: Delays in executing the strategies or recommendations provided by The Company may adversely affect the results of data services. The Company will not be liable for any negative impacts caused by delayed action on the Customer’s part.

8.6 Service Interruption and Downtime

While The Company strives to deliver data services with minimal interruptions, the Customer acknowledges that occasional downtime or disruptions may occur, particularly due to third-party platform issues, maintenance, or other unforeseen circumstances. The Company is not responsible for:
  • Downtime on Third-Party Platforms: Any downtime or service disruptions caused by third-party platforms, tools, or vendors.
  • Scheduled Maintenance: The Company may periodically perform maintenance on its systems or third-party systems used to provide data services. The Customer will be notified in advance of any scheduled maintenance that could affect service availability.

8.7 Limitation of Remedies for Data Services

In the event that the data services provided by The Company do not meet the Customer’s expectations or anticipated results, the Customer’s sole and exclusive remedy will be the issuance of service credits, as outlined in Section 1. The Company will not be responsible for refunds, reimbursements, or additional compensation related to unmet performance expectations.

9. Confidentiality and Non-Disclosure

Both National Intel and the Customer agree to maintain strict confidentiality regarding all proprietary, sensitive, or confidential information exchanged during the course of this Agreement. This includes, but is not limited to, business processes, trade secrets, intellectual property, proprietary software, data, and client information (collectively referred to as “Confidential Information”).

9.1 Definition of Confidential Information

For the purposes of this Agreement, “Confidential Information” includes all non-public information, regardless of whether it is marked as confidential, that is disclosed by one party to the other, either directly or indirectly, in any format (written, oral, electronic, or otherwise) and is:
  • Related to the disclosing party’s business, clients, suppliers, products, services, finances, technology, intellectual property, processes, or plans;
  • Proprietary software, algorithms, trade secrets, or methodologies developed by National Intel;
  • Data provided by the Customer for the purposes of delivering the Services, including proprietary customer data, personal data, and analytics data;
  • Any information that a reasonable person would understand to be confidential or proprietary given the nature of the information or the circumstances surrounding its disclosure.

9.2 Obligations of Confidentiality

Both parties agree to treat all Confidential Information with the highest level of care and discretion. Each party agrees to:
  • Non-Disclosure: Not disclose Confidential Information to any third party without the prior written consent of the disclosing party, except as expressly allowed by this Agreement;
  • Restricted Use: Use the Confidential Information solely for the purpose of fulfilling their obligations under this Agreement and not for any other purpose (e.g., competitive analysis, reverse engineering, or personal gain);
  • Safeguarding Information: Implement appropriate security measures to protect Confidential Information from unauthorized access, use, disclosure, or alteration. Both parties agree to use at least the same level of care (but no less than a reasonable level of care) to protect Confidential Information as they would use to protect their own proprietary information.

9.3 Exclusions from Confidential Information

Confidential Information does not include information that:
  • Is already known to the receiving party at the time of disclosure without obligation of confidentiality;
  • Becomes publicly available through no fault of the receiving party;
  • Is lawfully obtained by the receiving party from a third party without obligation of confidentiality;
  • Is independently developed by the receiving party without use of or reference to the disclosing party’s Confidential Information;
  • Is required to be disclosed by law, regulation, or court order, provided that the receiving party gives prompt notice to the disclosing party to allow for a protective order or other remedy.

9.4 Duration of Confidentiality Obligations

The confidentiality obligations set forth in this Agreement shall remain in effect during the term of this Agreement and for a period of seven (7) years following the termination or expiration of this Agreement, unless a longer period is required by applicable law.
  • Trade Secret Protection: Notwithstanding the seven-year duration, any Confidential Information that qualifies as a trade secret under applicable law shall be protected indefinitely, or until such information no longer qualifies as a trade secret.

9.5 Permitted Disclosures

Each party may disclose Confidential Information to its employees, contractors, agents, or advisors on a need-to-know basis, provided that:
  • Such individuals are bound by confidentiality obligations at least as restrictive as those contained in this Agreement;
  • The disclosing party assumes full responsibility for any breach of confidentiality by these individuals.

9.6 Data Privacy and Protection

Both parties agree to comply with all applicable data privacy laws and regulations (e.g., GDPR, CCPA) in the handling of any personal data exchanged as part of the Services.
  • Customer Data: National Intel agrees to handle the Customer’s data in accordance with its Data Privacy Policy and industry best practices. However, National Intel’s liability in relation to Customer data breaches shall be strictly limited to cases of direct misconduct or willful negligence and shall not exceed $180 in total.
  • Data Retention and Destruction: Upon termination of this Agreement, National Intel agrees to either destroy or return any Confidential Information, including personal data, in accordance with its standard data handling protocols, unless legally required to retain such data.
    • Sensitive Data Destruction: For certain confidential projects where data security and safety are paramount, National Intel reserves the right to destroy data according to its default protocols. In such cases, National Intel cannot return data once it has been destroyed.
    • Storage Fees: Data destruction may also occur to avoid incurring long-term storage fees. If the Customer would like National Intel to retain the data, the Customer must provide an authorized letter requesting absolute storage prior to the scheduled destruction. Upon submission of this request, the Customer agrees to pay a one-time fee of $1,599, which will secure indefinite storage of the specified data.
    • No Recovery Post-Destruction: Once data has been destroyed per these protocols, it cannot be recovered, and National Intel will not be held responsible for retaining or reproducing such data.
  • Backups & Redundancies: Any backup services or data redundancy provided by National Intel beyond those expressly agreed upon in the scope of services are offered strictly as a courtesy. Such courtesy backups or redundancies are not to be relied upon for any operational or legal purposes, and National Intel assumes no responsibility or liability for their accuracy or availability.

9.7 Liquidated Damages and Penalties

In the event of a breach of confidentiality, the parties recognize the importance of fairness and balance in ensuring each party is protected. The breaching party agrees to the following remedies:
  • Liquidated Damages: In the event of a confidentiality breach, the breaching party will be liable for liquidated damages in the amount of $2,000, which represents a reasonable estimation of the damage caused.
  • Service Evacuation Penalty: Should the Customer wish to terminate services following a breach, the penalty shall be $6,000 as compensation for damages and losses associated with the termination.
  • Exclusion of Indirect Damages: National Intel shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from a breach of confidentiality, including loss of profits, business interruption, or reputational harm.

9.8 Remedies for Breach of Confidentiality

In the event of a breach of confidentiality, the non-breaching party may seek the following remedies:
  • Injunctive Relief: Both parties agree that a breach of confidentiality may result in irreparable harm for which monetary damages may not be sufficient. As such, the non-breaching party may seek injunctive relief to prevent further disclosure or misuse of Confidential Information.
  • Monetary Damages: If applicable, the non-breaching party may seek monetary damages, limited to direct damages capped at the amounts specified in this Agreement. The breaching party shall also be responsible for reasonable legal fees and costs incurred by the non-breaching party in enforcing this provision.

9.9 Notification of Potential Breach

Each party agrees to notify the other party promptly, and in any event within five (5) business days, if it becomes aware of any actual or potential breach of its confidentiality obligations. The notifying party shall cooperate with the other in mitigating any damage caused by the breach.

9.10 Non-Disclosure of Agreement Terms

Except as required by law, neither party shall disclose the terms of this Agreement or the existence of their business relationship to any third party without the prior written consent of the other party, unless such disclosure is necessary for legal, tax, or regulatory compliance purposes.

9.11 Public Announcements

Neither party shall make any public announcements or press releases regarding their business relationship or this Agreement without the prior written consent of the other party, except as required by law.
NI NI NI

10. Limitation of Liability

10.1 Maximum Liability

To the maximum extent permitted by law, National Intel’s total cumulative liability to the Customer for any and all claims arising from or related to this Agreement, regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise, shall not exceed the lesser of:
  • One (1) to Three (3) Months of Service Fees: The total amount paid by the Customer to National Intel for services rendered in the last one (1) to three (3) months, depending on the nature of the claim and subject to an investigation period of thirty (30) days, during which National Intel will determine the applicable liability cap.

10.2 Exclusion of Indirect and Consequential Damages

In no event shall National Intel be liable to the Customer or any third party for any indirect, incidental, special, punitive, or consequential damages, including but not limited to:
  • Loss of profits,
  • Loss of business or business interruption,
  • Loss of data or data corruption,
  • Loss of goodwill, reputation, or anticipated revenue.
This exclusion applies even if National Intel has been advised of the possibility of such damages or if such damages were foreseeable.

10.3 Service Credits and Remedy Limitations

In cases where National Intel determines that service credits are appropriate, such credits shall be capped at the value of one (1) month of service fees. Service credits may be issued at National Intel’s sole discretion as the sole and exclusive remedy for any service failures or disputes.

10.4 Cap on Liability for Data Breaches

For any claims specifically related to the breach of customer data, National Intel’s liability is strictly limited to direct damages arising from provable misconduct or willful negligence, with a maximum cap of $180 per incident, regardless of the extent of the breach.

10.5 Exclusion of Liability for Third-Party Failures

National Intel shall not be liable for any failure or delay in the performance of its obligations due to third-party services, platforms, or systems that are beyond its reasonable control. This includes but is not limited to failures in hosting services, cloud platforms, third-party software, or internet service providers.
  • Third-Party Software and Platforms: National Intel makes use of third-party platforms and software for the provision of services. National Intel disclaims any liability for downtime, outages, bugs, or performance issues related to these platforms that may affect the Customer’s use of National Intel’s services.

10.6 No Liability for Unauthorized Access or Use

National Intel shall not be liable for any unauthorized access to the Customer’s accounts, data, or systems, or for any unauthorized use of National Intel’s systems, unless such unauthorized access or use results directly from National Intel’s gross negligence or willful misconduct.

10.7 Acknowledgment of Risk

The Customer acknowledges that the limitation of liability set forth in this Agreement has been expressly negotiated between the parties and is fundamental to the Agreement’s structure and pricing. The Customer further agrees that the limitations of liability represent a fair and reasonable allocation of risk and that the services provided by National Intel would not be feasible without such limitations.

10.8 No Waiver

The failure of National Intel to enforce any provision of this Agreement, including limitations of liability, shall not constitute National Inteler of such provisions. $2,000 retains the right to enforce any provision at any time, even after an initial failure to do so.

10.9 Severability of Limitation of Liability

If any portion of this limitation of liability is held to be invalid or unenforceable, the remaining portions shall remain in full force and effect to the maximum extent permissible by law. The invalidity of one portion of the limitation shall not affect the enforceability of the rest of this provision or the Agreement.

10.10 Arbitration of Disputes

Any disputes arising from or related to the limitation of liability set forth in this Agreement shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The parties agree that arbitration shall be the exclusive forum for resolving such disputes, and the decision of the arbitrator shall be final and binding.

10.11 Liquidated Damages for Breach

In the event of any breach of this Agreement by National Intel, the Customer’s sole remedy shall be limited to liquidated damages, which shall not exceed $2,000 unless the Customer elects to terminate the services, in which case a termination fee of $6,000 will apply, as outlined in Section 9.7.

10.12 No Further Liability

Except as expressly set forth in this Agreement, National Intel shall have no further liability to the Customer or any third party under any theory of liability, and any recovery by the Customer shall be limited solely to direct damages as specified herein.

10.13 Legal Precedent

The limitations of liability set forth in this Agreement are consistent with those routinely upheld by courts in the context of service agreements, particularly those involving digital, intellectual property, and data-related services. The Customer acknowledges that such limitations are essential to the business model of service providers like National Intel.

10.14 No Class Actions

The Customer agrees that any claims or disputes arising under this Agreement shall be resolved on an individual basis, and the Customer waives any right to participate in or initiate a class or collective action lawsuit against National Intel. The Customer further agrees to pursue any claim solely through individual arbitration, as outlined in Section 10.10.

10.15 No Double Recovery

The Customer acknowledges and agrees that no double recovery shall be permitted under this Agreement. In the event of any breach or failure of service, the Customer shall not be entitled to both liquidated damages and service credits for the same incident or issue.

10.16 Force Majeure

The limitations of liability set forth in this Agreement also apply in the event of any failure or delay in performance due to causes beyond National Intel’s reasonable control, including but not limited to acts of God, natural disasters, changes in regulatory environments, cyberattacks, or large-scale data breaches.

10.17 Duty to Mitigate

The Customer agrees to take all reasonable steps to mitigate any damages or losses arising from any failure of National Intel to perform its obligations under this Agreement. National Intel shall not be liable for damages that the Customer could have avoided with reasonable efforts.

10.18 No Implied Warranties

National Intel expressly disclaims any implied warranties, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. The Customer agrees that they are not relying on any implied warranties and that all services are provided ‘as-is’ and ‘as-available.’

11. Service Level Agreements (SLAs) and Credits

11.1 Service Levels

National Intel aims to provide services with an uptime of 99.5%, calculated on a monthly basis. Uptime is defined as the availability of the relevant service, excluding any periods of scheduled maintenance or downtime caused by factors outside of National Intel’s control (as outlined in Section 11.4).
  • Uptime Calculations: Uptime shall be calculated by dividing the number of minutes the service was available by the total number of minutes in the applicable calendar month, excluding any scheduled downtime or force majeure events.
  • Service Monitoring: National Intel will monitor its systems and services 24/7 to ensure uptime and functionality. However, the Customer acknowledges that National Intel may not be able to predict or prevent all disruptions, particularly those caused by third-party providers or external factors.

11.2 Scheduled Maintenance

To maintain and upgrade services, National Intel may need to perform scheduled maintenance, which may result in temporary downtime. National Intel will use reasonable efforts to schedule maintenance during low-traffic periods and will provide advance notice to the Customer whenever possible.
  • Maintenance Notification: National Intel will notify the Customer of scheduled maintenance at least 48 hours in advance via email or through the client portal. The Customer acknowledges that service credits will not be issued for any downtime that occurs as a result of scheduled maintenance.

11.3 Service Credits as Sole Remedy

In the event that National Intel fails to meet the service levels set forth in this section, the Customer’s sole and exclusive remedy shall be service credits, which will be applied to the Customer’s next billing cycle.
  • Service Credit Calculation: Service credits will be calculated based on the percentage of downtime exceeding the 99.5% uptime guarantee. For each additional 0.1% of downtime beyond this threshold, National Intel will issue a service credit equal to 5% of the monthly service fee.
  • Cap on Service Credits: The total service credits issued in any given month shall not exceed the value of one (1) month of service fees.
  • No Double Recovery: The Customer acknowledges that service credits are the sole remedy for any service failures, and National Intel shall not be liable for both service credits and other remedies (including liquidated damages) for the same incident.

11.4 Exclusions from Service Credits

Service credits will not be issued for any downtime or service interruptions that result from:
  • Scheduled maintenance (as outlined in Section 11.2);
  • Issues or downtime caused by third-party platforms or providers;
  • Force majeure events (including natural disasters, cyberattacks, or widespread internet outages);
  • Customer’s failure to implement recommendations or provide necessary information or access to systems;
  • Service interruptions caused by misuse, abuse, or unauthorized use of the services by the Customer;
  • Customer-generated downtime resulting from unauthorized changes to configurations, excessive use of resources, or failure to adhere to National Intel’s guidelines.

11.5 Reporting Downtime and Claiming Service Credits

To be eligible for service credits, the Customer must report any downtime or service interruption via a support ticket within five (5) business days of the incident. The report must include details of the outage, including times and affected services.
  • Review and Issuance: National Intel will review the Customer’s claim and issue any applicable service credits within thirty (30) days after verifying the reported outage. If the Customer fails to report the downtime within the specified time frame, they forfeit their right to any service credits.

11.6 Customer’s Responsibilities for Service Functionality

The Customer acknowledges that they are responsible for maintaining all necessary configurations, hardware, software, and network connections required for the services to function as intended. National Intel shall not be liable for any service interruptions, delays, or failures caused by the Customer’s failure to follow National Intel’s recommendations or failure to provide timely access to systems or information.

11.7 Customer’s Responsibility for Data Backup

The Customer acknowledges that it is solely responsible for maintaining backups of any data hosted or processed through National Intel’s services. National Intel shall not be liable for any loss of data resulting from outages, interruptions, or service failures, including but not limited to those caused by third-party providers, unless expressly stated otherwise in the Agreement.

11.8 Customer’s Security Obligations

The Customer agrees to implement and maintain appropriate security protocols, including the use of strong passwords, access controls, and regular monitoring of credentials. National Intel shall not be liable for any breaches, data loss, or service interruptions caused by the Customer’s failure to maintain these security protocols, and the Customer agrees to indemnify National Intel for any damages resulting from such failures.

11.9 No Refunds for Service Failures

The Customer acknowledges that service credits are the sole remedy for any service failures or downtime, and no refunds, reimbursements, or additional compensation will be provided.

12. Indemnification

The Customer agrees to indemnify, defend, and hold harmless National Intel, its officers, directors, employees, contractors, agents, affiliates, and partners from any and all claims, liabilities, damages, losses, expenses, and costs (including reasonable attorneys’ fees) arising from or related to:

12.1 Misuse of Services

  • Service Misuse: Any misuse, abuse, or unauthorized use of National Intel’s services by the Customer or its employees, contractors, agents, or affiliates, including but not limited to:
    • Unauthorized access or use of systems;
    • Violations of third-party rights or applicable laws in connection with the services;
    • Failure to adhere to National Intel’s security protocols or terms of use.

12.2 Third-Party Claims

  • Third-Party Claims: Any third-party claims arising from the Customer’s use of National Intel’s services, including but not limited to:
    • Claims for infringement of intellectual property rights (e.g., patents, trademarks, copyrights);
    • Claims arising from the Customer’s breach of this Agreement or applicable laws;
    • Claims for damages related to unauthorized access to, or loss of, third-party data caused by the Customer’s failure to secure their systems or data.

12.3 Data Breaches and Confidentiality

  • Confidentiality Breaches: Any claims, damages, or liabilities arising from the Customer’s failure to maintain the confidentiality of sensitive or proprietary data provided to them through National Intel’s services. This includes any third-party claims related to the Customer’s breach of confidentiality obligations under this Agreement.

12.4 Intellectual Property Misuse

  • IP Infringement: Any claims or liabilities related to the misuse, infringement, or unauthorized use of National Intel’s intellectual property, proprietary tools, algorithms, or other technologies by the Customer.

12.5 Customer’s Conduct and Content

  • Conduct and Content: Any claims arising from the Customer’s actions, including but not limited to:
    • The content they create, upload, store, or transmit through National Intel’s services;
    • Defamatory, offensive, or illegal conduct by the Customer or their representatives.

12.6 Costs of Indemnification

  • Costs and Fees: The Customer agrees to cover all costs associated with any claims, lawsuits, or legal actions, including but not limited to:
    • Legal fees (including reasonable attorneys’ fees);
    • Settlements, judgments, or fines;
    • Costs associated with defending against third-party claims.

12.7 Procedure for Indemnification

In the event that National Intel seeks indemnification under this Agreement, it shall:
  • Notification: Promptly notify the Customer in writing of any claim for which indemnification is sought;
  • Defense of Claims: Allow the Customer to control the defense and settlement of such claim, provided that:
    • The Customer conducts the defense diligently and in good faith;
    • National Intel retains the right to approve any settlement that would impose liability or obligations on National Intel;
    • National Intel may participate in the defense at its own expense.

12.8 No Limitation on Damages for Indemnification

The limitations of liability set forth in this Agreement, including caps on damages, do not apply to the Customer’s indemnification obligations. This separation is consistent with standard industry practices in service agreements and is essential to protect National Intel from risks arising from the Customer’s actions or third-party claims.
Indemnification represents a separate financial responsibility, ensuring that National Intel is fully protected from any costs, damages, or losses arising from indemnifiable claims, including legal fees, settlements, and third-party claims. Even if the general limitations on liability in this Agreement are deemed unenforceable, the Customer’s indemnification obligations shall remain enforceable to their full extent under applicable law.
In addition, the Customer shall have a mandatory duty to defend National Intel against any third-party claims arising from the Customer’s actions, including the use of National Intel’s services. The Customer agrees to fully cooperate in the defense of such claims and shall bear all costs associated with this defense. Failure to defend or cooperate will result in additional liability for the Customer.

13. Force Majeure

Neither party shall be liable for any failure or delay in the performance of its obligations under this Agreement if such failure or delay is caused by a Force Majeure Event. A Force Majeure Event refers to any event or circumstance beyond the reasonable control of the affected party, including but not limited to:
  • Natural disasters (e.g., earthquakes, floods, hurricanes, fires);
  • Acts of God;
  • Acts of war, terrorism, or civil unrest;
  • Epidemics, pandemics, or quarantines;
  • Strikes, labor disputes, or industrial action;
  • Cyberattacks, hacking, or unauthorized access to systems;
  • Changes in law, regulation, or government mandates (including internet restrictions or changes to data privacy laws);
  • Power outages, internet service disruptions, or other failures of telecommunications networks;
  • Any other event or circumstance beyond the reasonable control of the party invoking this clause.

13.1 Impact of Force Majeure on Obligations

In the event of a Force Majeure Event, the affected party shall:
  • Suspension of Obligations: Be entitled to suspend its obligations under this Agreement for the duration of the Force Majeure Event, without incurring any liability or penalties. The affected party must make reasonable efforts to resume performance as soon as the Force Majeure Event is resolved.
  • Extension of Deadlines: Any deadlines for performance under this Agreement shall be automatically extended for a period equal to the duration of the Force Majeure Event, with no penalties or additional charges to either party.

13.2 Notification and Mitigation

The party affected by a Force Majeure Event shall:
  • Notification: Notify the other party in writing of the Force Majeure Event as soon as reasonably practicable and provide details of the anticipated duration and impact on performance.
  • Mitigation: Take all reasonable steps to mitigate the effects of the Force Majeure Event and resume performance of its obligations as soon as possible.

13.3 Customer’s Obligations During Force Majeure

During any Force Majeure Event, the Customer agrees to:
  • Continue Payments: Continue making payments for any services that have been rendered or are still being provided during the Force Majeure Event;
  • Mitigate Losses: Take reasonable steps to mitigate any losses or damages resulting from the Force Majeure Event.

13.4 No Liability for Damages

Neither party shall be liable to the other for any damages, losses, or claims arising from the non-performance or delay in performance of their obligations due to a Force Majeure Event. This includes, but is not limited to, loss of business, loss of profits, or any other indirect, incidental, or consequential damages.

13.5 Termination Due to Prolonged Force Majeure

If a Force Majeure Event prevents performance under this Agreement for a period exceeding ninety (90) days, either party may elect to terminate this Agreement by providing written notice to the other party. In the event of such termination, neither party shall be liable for any further obligations under this Agreement, except for payment for services rendered prior to the Force Majeure Event.

14. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

14.1 Exclusive Jurisdiction

Any legal action or proceeding arising under this Agreement shall be brought exclusively in the state or federal courts located in Oakland County, Michigan. Both parties expressly consent to the exclusive jurisdiction of these courts and waive any objections to the venue or forum, including objections based on forum non conveniens (inconvenient forum).

14.2 Arbitration and Dispute Resolution

All disputes arising out of or related to this Agreement shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Oakland County, Michigan, and be conducted by a single arbitrator with expertise in the technology sector. The decision of the arbitrator shall be final and binding on the parties, and judgment may be entered in any court of competent jurisdiction.
  • Limitation of Discovery: Discovery shall be limited to the minimum necessary to resolve the dispute. The arbitrator shall not have the authority to award punitive or consequential damages. No appeal shall be permitted, except to confirm or enforce the award.
  • Costs and Fees of Arbitration: The parties shall share the costs of arbitration equally, but each party shall bear its own legal fees and costs unless the arbitrator orders otherwise.
  • Attorney’s Fees: The prevailing party shall be entitled to recover reasonable attorneys’ fees, costs, and expenses from the non-prevailing party.

14.3 Waiver of Class and Collective Actions

The Customer agrees that all dispute resolution proceedings will be conducted on an individual basis only and not in a class, consolidated, or representative action. The Customer waives any right to participate in or bring any class, collective, or representative action, including in arbitration, litigation, or any judicial or administrative forum.

14.4 Injunctive Relief

Notwithstanding the above, National Intel reserves the right to seek injunctive relief or equitable remedies in any court of competent jurisdiction to prevent irreparable harm or protect its intellectual property, trade secrets, or proprietary information.

14.5 Choice of Language

This Agreement has been drafted in English and shall be interpreted exclusively in English. Any translation into another language shall be for convenience only and shall have no legal effect.

14.6 Severability of Jurisdiction Provisions

If any provision of this section is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the arbitration agreement shall continue to govern the dispute resolution process.

15. Compliance with Laws

Both parties agree to comply with all applicable local, state, national, and international laws, regulations, and ordinances related to the use and provision of services under this Agreement. This includes, but is not limited to, laws related to data privacy, intellectual property, export controls, and consumer protection.

15.1 Compliance with Data Privacy Laws

National Intel and the Customer shall comply with all applicable data privacy laws and regulations, including but not limited to:
  • General Data Protection Regulation (GDPR) for customers and services operating in the European Union (EU);
  • California Consumer Privacy Act (CCPA) for customers based in California;
  • Data Protection Laws in Other Jurisdictions as applicable based on the geographical location of the Customer or services rendered.
  • Customer’s Data Obligations: The Customer acknowledges that they are responsible for ensuring compliance with data privacy regulations with respect to any data they collect, process, or transmit through National Intel’s services. National Intel shall not be liable for any failure by the Customer to comply with such regulations.

15.2 Compliance with Export Control Laws

The Customer agrees to comply with all applicable export control laws, including but not limited to the Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR) in the United States. The Customer agrees not to export, re-export, or transfer any software, technology, or data in violation of these regulations.
  • Customer’s Responsibility: The Customer is solely responsible for determining whether the services provided under this Agreement are subject to export control restrictions and for obtaining any required licenses or approvals to comply with these regulations.

15.3 Legal and Regulatory Compliance

The Customer agrees to comply with all applicable laws, regulations, and industry standards in their use of National Intel’s services, including but not limited to:
  • Intellectual Property Laws: Ensuring that the Customer does not infringe any third-party intellectual property rights while using National Intel’s services.
  • Consumer Protection Laws: Adhering to all applicable consumer protection laws in any jurisdiction where the Customer operates.

15.4 Consequences of Non-Compliance

National Intel reserves the right to immediately terminate or suspend services, without notice or liability, if the Customer violates any applicable laws, regulations, or industry standards. In such cases, the Customer shall not be entitled to any refunds, credits, or compensation for any terminated services.

15.5 Customer’s Indemnification for Legal Violations

The Customer agrees to indemnify, defend, and hold harmless National Intel from any and all claims, damages, fines, or penalties arising from the Customer’s failure to comply with applicable laws, regulations, or industry standards. This indemnification obligation includes any costs associated with defending against regulatory investigations or enforcement actions.

15.6 Protection of Reputation and Compliance Monitoring

National Intel reserves the right to monitor compliance with applicable laws, regulations, and industry standards to protect the integrity, reputation, and credibility of both National Intel and its customers. In the interest of maintaining these high standards, National Intel may, at its sole discretion and without the obligation to provide specific cause, determine that the Customer’s activities or use of the services are non-compliant.
  • Customer’s Responsibility: Should National Intel make such a determination, the Customer agrees to take immediate corrective actions as directed by National Intel. Failure to comply may result in suspension or termination of services, as outlined in Section 15.4.
  • No Liability for Discretionary Decisions: National Intel shall not be liable for any claims or damages arising from its discretionary decisions to suspend or terminate services based on a compliance determination.

16. Amendment Procedures

National Intel reserves the right to modify or amend this Agreement, including any policies, terms, or conditions, at any time. The Customer acknowledges that changes may be necessary due to evolving business needs, regulatory requirements, or industry standards.

16.1 Binding Effect of Amendments

Any modifications or amendments to this Agreement will become effective immediately upon posting the revised Agreement on National Intel’s website or customer portal. The Customer agrees that continued use of the services following the posting of such changes constitutes acceptance of the revised Agreement.

16.2 Regular Updates and Customer Responsibility

The Customer agrees to regularly review the terms of this Agreement, including any updates posted on National Intel’s website or customer portal. Failure to review the Agreement will not relieve the Customer of their obligation to comply with any changes. The Customer acknowledges that it is their responsibility to stay informed about updates and amendments to the Agreement, as the most up-to-date version is always available at https://nationalintel.com/terms.

16.3 Notification of Substantial Changes

For material changes to this Agreement, including but not limited to changes in pricing, material changes to the services, or modifications that may impact the Customer’s rights, National Intel will provide notice through the customer portal and may, at its discretion, provide notice via email for significant changes affecting pricing or service scope. The Customer acknowledges that email notifications are subject to limitations, such as spam filters, delivery failures, or incorrect email addresses, and agrees that the definitive source of the current terms is the living Agreement on the National Intel website at https://nationalintel.com/terms.

16.4 No Obligation to Notify for Minor Updates

National Intel is under no obligation to notify the Customer of minor updates, clarifications, or adjustments to this Agreement that do not materially impact the Customer’s rights or obligations. Such updates will still take effect upon posting to the website or customer portal, and continued use of the services constitutes acceptance of these changes.

17. Entire Agreement

This Agreement constitutes the entire understanding and agreement between the Customer and National Intel regarding the subject matter herein and supersedes all prior and contemporaneous agreements, proposals, negotiations, representations, or understandings, whether written or oral.

17.1 Complete Integration

This Agreement represents the final, complete, and exclusive agreement between the parties. Any prior or contemporaneous agreements, whether written, oral, or implied, are fully integrated into this Agreement and are of no legal effect unless expressly included herein. The Customer expressly waives any right to claim that any prior agreement or communication should be interpreted as part of this Agreement.

17.2 No Reliance on Prior Understandings

The Customer acknowledges that they have not relied on any representations, statements, or promises made by National Intel or its representatives that are not expressly set forth in this Agreement. Any prior agreements or understandings that are not included in this Agreement are of no legal effect.

17.3 No Implied Obligations

No obligations, covenants, or duties that are not expressly included in this Agreement shall be implied based on conduct, course of dealing, trade practice, or industry custom. National Intel is only bound by the specific terms and conditions set forth in this Agreement.

17.4 No Oral Modifications

This Agreement may not be amended, modified, or supplemented in any way except by a written document signed by authorized representatives of both parties. Any oral promises, representations, or modifications are of no legal effect unless confirmed in writing and signed. This includes electronic signatures, digital signatures, or any other legally recognized forms of signature.
The Customer acknowledges that by checking the consent box and providing an electronic signature on any National Intel subscription or agreement forms, they have confirmed their understanding and acceptance of the terms of this Agreement. Such consent is legally binding and enforceable under applicable law, and no further physical signatures are required for the validity of this Agreement.

17.5 Waiver of Claims for Extra-Contractual Representations

The Customer expressly waives the right to bring any claims or causes of action based on representations, warranties, or promises made outside of this Agreement. The terms and conditions set forth herein represent the complete and exclusive agreement between the parties, and no external representations shall be binding on National Intel.

17.6 Exclusion of Third-Party Beneficiaries

This Agreement is intended solely for the benefit of the parties hereto and their permitted successors and assigns. No third party shall have any rights to enforce or rely on any provision of this Agreement.

17.7 No Ongoing Waivers

Any waiver of a term or condition of this Agreement by National Intel shall not be construed as a continuing waiver of such term or condition, nor shall it imply that any other terms may be waived without express written consent. Any failure by National Intel to enforce any provision of this Agreement shall not constitute a waiver of future enforcement of that provision.

17.8 Interpretation in Favor of National Intel

In the event of any ambiguity or dispute over the interpretation of this Agreement, such interpretation shall be resolved in favor of National Intel. The Customer acknowledges that National Intel drafted this Agreement and agrees that any uncertainties will be construed in the company’s favor.

18. Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed modified to the minimum extent necessary to render it valid and enforceable. If such modification is not possible, the provision shall be severed from this Agreement.
The remainder of this Agreement shall continue in full force and effect, and the invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, particularly those concerning National Intel’s rights to indemnification, limitation of liability, intellectual property, and confidentiality.

18.1 Authority to Modify

In the event that any provision is found to be invalid or unenforceable, National Intel reserves the right to modify or replace such provision in a manner that reflects the original intent of the parties, while ensuring compliance with applicable laws. The modified or replaced provision will become effective immediately upon its inclusion in this Agreement.

18.2 Judicial Limitation and Intent Preservation

The court or arbitrator is respectfully requested to interpret and modify such provisions only as needed to ensure enforceability under applicable law and to maintain the original intent of the parties to the fullest extent possible. National Intel shall retain the exclusive right to amend or replace any invalid provision to reflect the original intent of the parties.

18.3 Continuity of Business Operations

The parties agree that any severance or modification of an invalid provision shall not disrupt the performance or continuity of services under this Agreement. Both parties shall continue to perform their respective obligations, and this Agreement shall remain in full force, except for the specific provision deemed invalid. Any modification or severance shall have the least possible impact on the original intent and business objectives of this Agreement.

18.4 Exclusion of Critical Provisions from Severability

Notwithstanding the foregoing, the provisions related to limitation of liability, indemnification, intellectual property rights, and confidentiality shall be deemed essential to this Agreement and, to the maximum extent permitted by law, shall not be subject to severability or modification without the express written consent of National Intel.

18.5 Customer Responsibility

Modifications to this Agreement are made with the intent to preserve the rights and responsibilities of both parties, ensuring continued business operations. Any required modifications reflect changes in law or other legal factors beyond the control of National Intel, or in response to actions by the Customer.

Privacy Policy

Effective Date: 01/01/24
This Privacy Policy outlines how The Provider (“We”, “Us”, “Our”) collects, uses, retains, shares, and destroys personal data collected through our services, website, and any affiliated platforms (collectively, “The Services”). By accessing or using The Services, you (“The Customer”) acknowledge that you have read, understood, and agree to be bound by this policy.

Our Commitment to Privacy:

We are committed to implementing reasonable measures to safeguard your privacy and protect personal data. However, The Customer assumes full responsibility for ensuring the security and protection of their data, as described in this policy.

Key Terms:

  • “The Provider”: Refers to National Intel LLC, including its affiliates, subsidiaries, and business partners.
  • “The Services”: Refers to all products, services, platforms, websites, and tools provided by The Provider.
  • “The Customer”: Refers to any individual, company, or entity using The Services.

Your Consent:

By using The Services, you expressly consent to the collection, use, and sharing of your personal data as described in this Privacy Policy. You also acknowledge that you are responsible for understanding and complying with the terms outlined in this policy, and that you waive any rights to claim against The Provider regarding data practices as permitted by law.

Compliance with Global Data Protection Laws:

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), where applicable. By using The Services, you acknowledge that your data may be transferred across borders in compliance with these laws.

Your Data Rights:

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. We encourage you to review the full scope of your rights in this policy.

Contact Information:

If you have any questions or concerns about how we handle your data, please contact us at [privacy@nationalintel.com].

Data Retention:

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request information about our data retention practices by contacting us.

Section 1: Data Collection and Ownership

The Provider (“We”, “Us”, “Our”) collects and processes data solely as necessary for the provision and improvement of our services, and for legitimate business purposes. This includes, but is not limited to, the following types of data:
  • Personal Information: Details provided by the Customer, including but not limited to, name, contact information, and payment details;
  • Service Usage Data: Information about how the Customer interacts with our services, such as access logs, transactional data, and user preferences;
  • Derived Data: Aggregated, de-identified, or technical data generated from the Customer’s use of our services, which may include metadata and system diagnostics.

1.1 Customer Consent and Data Processing Acknowledgment:

By accessing, using, or interacting with our services, The Customer explicitly consents to the collection, use, and processing of their data as outlined in this Privacy Policy. The Customer acknowledges that such data processing is necessary for the delivery of services and accepts that We retain the right to collect, store, share, and destroy data, as appropriate, in compliance with applicable laws.

1.2 Data Ownership and Use:

While personal information may be linked to The Customer, all data collected or generated through the use of Our services remains the property of The Provider. This includes, but is not limited to, de-identified, aggregated, or technical data. We reserve the right to use such data for internal analysis, business optimization, research, or service improvement, without any obligation to the Customer.

1.3 Customer Responsibility and Privacy Obligations:

The Customer is solely responsible for ensuring the accuracy and confidentiality of any data they provide. The Provider shall not be held liable for any data or information that is voluntarily shared by The Customer through non-secure channels or unauthorized third parties. The Customer is responsible for understanding the risks associated with sharing data and agrees to take reasonable measures to protect their privacy when using Our services.

1.4 Legal Compliance and Third-Party Data Requests:

We may process data to comply with legal obligations, including requests from law enforcement, regulatory bodies, or judicial authorities. The Provider is under no obligation to notify The Customer of any legal data disclosures if prohibited by law.

Section 2: Data Retention, Backup, and Destruction

2.1 Retention of Data:

The Provider retains full and exclusive discretion over the retention of data, regardless of any requests or preferences expressed by The Customer. We may retain data for as long as necessary to fulfill business, legal, or operational purposes, or as required by applicable laws, regulations, or contractual obligations.
  • Discretionary Retention: Data may be retained indefinitely at The Provider’s discretion, including but not limited to cases where future legal, regulatory, or operational needs may arise.

2.2 Data Backup:

Data backup is conducted solely for The Provider’s operational continuity and is not intended as a service to The Customer. The Provider assumes no responsibility or liability for any data loss, corruption, or unavailability arising from reliance on Our backup processes.
  • No Customer Reliance: The Customer acknowledges that any backup services provided by The Provider are purely discretionary and should not be relied upon as a primary means of data retention. The Customer is solely responsible for maintaining independent backups of their own data.

2.3 Destruction of Data:

The Provider reserves the unrestricted right to destroy any data at any time, without prior notice to The Customer, except where retention is required by applicable laws or for the protection of The Provider’s business interests.
  • Customer Requests: While The Provider may consider data destruction requests from The Customer, we are under no obligation to act on such requests if the data is required for business, operational, legal, or regulatory purposes. The Provider may destroy data at its discretion, provided such destruction complies with applicable laws and internal policies.

2.4 No Liability for Data Handling:

The Provider assumes no liability for any claims, damages, or losses arising from the retention, backup, destruction, or unavailability of data. The Customer acknowledges and agrees that data may be retained or destroyed without liability to The Provider, even where such actions result in inconvenience, loss, or damage to The Customer.
  • Immunity from Legal Claims: The Provider shall not be held responsible for any legal claims or damages resulting from the failure to act on customer requests to destroy or retain data, where such data is required for compliance with laws, business continuity, or future legal defense.

2.5 Customer Responsibility:

It is the sole responsibility of The Customer to ensure that their data is appropriately backed up, protected, and secured. The Provider is not liable for any losses or damages resulting from The Customer’s failure to maintain their own independent data protection measures.

Section 3: Third-Party Data Sharing

The Provider shares data with third-party service providers, affiliates, partners, and legal authorities to fulfill operational, legal, and business needs. This section outlines our approach to data sharing and the customer’s consent to such actions.

3.1 Third-Party Data Sharing:

The Provider may share customer data with third parties for a wide range of legitimate business purposes, including but not limited to service provision, analytics, marketing, operational improvements, and legal or regulatory compliance. The Customer acknowledges and consents to such data sharing as a necessary part of using our services.
  • No Liability for Third-Party Use: Once data is shared with third parties, The Provider disclaims any liability for how that data is handled, processed, or stored by those parties. The Customer agrees that such third parties are solely responsible for complying with applicable data protection laws, and that The Provider bears no responsibility for any misuse, loss, or breach of data by these third parties.
  • Business Purposes: Data may be shared for any purpose deemed legitimate by The Provider, including but not limited to improving services, developing new products, auditing compliance, or conducting research.

3.2 Customer Consent to Data Sharing:

By using The Provider’s services, The Customer explicitly consents to the sharing of their data with third parties. The Provider may share data for service provision, business optimization, legal obligations, and compliance, with no additional consent required beyond this policy.
  • Opt-Out for Non-Essential Data Sharing: The Customer may opt out of non-essential data sharing (e.g., marketing or analytics purposes) via [opt-out link: https://nationalintel.com/opt-out]. However, The Provider retains the right to continue sharing data necessary for legal compliance, service provision, or business operations.

3.3 Legal and Compliance-Driven Data Sharing:

The Provider may share data with law enforcement, government agencies, or regulatory bodies as required by law. The Provider is not obligated to notify The Customer of any disclosures made to authorities unless explicitly required by law.
  • Cross-Jurisdictional Data Sharing: Data may be shared with third parties located in jurisdictions with differing data protection laws. The Customer acknowledges that data may be subject to the laws of the jurisdiction in which it is processed, and consents to such cross-border transfers.
  • International Data Compliance: The Provider complies with all applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant international laws. However, The Provider assumes no responsibility for compliance with foreign laws by third parties, once data is transferred.

3.4 No Liability for Data Transfers:

The Provider bears no liability for any damages, claims, or legal actions arising from the transfer or sharing of data with third parties. The Customer agrees that once data has been lawfully transferred to a third party, The Provider is released from any responsibility for the subsequent use, processing, or handling of the data by those third parties.
  • Third-Party Responsibility: Third parties are solely responsible for complying with applicable data protection laws, and The Provider is not liable for any breaches, misuse, or unauthorized access by third parties, including in cases of data breaches.

Section 4: Customer Responsibility for Privacy

4.1 Obligation to Safeguard Data:

The Customer acknowledges that they are solely responsible for maintaining the confidentiality and security of their login credentials, account information, and any data transmitted through our services. The Provider is not liable for any unauthorized access, misuse, or data breaches that occur due to The Customer’s failure to secure their accounts.
  • Best Practices: The Customer agrees to take proactive measures to protect their data, including using strong, unique passwords, enabling multi-factor authentication where available, and utilizing encryption for sensitive information.

4.2 Third-Party Access and Data Sharing:

If The Customer shares their account credentials or permits third-party access to their account, The Customer assumes full responsibility for any actions or misuse resulting from such access. The Provider is not responsible for any damages, losses, or unauthorized access that may occur as a result of third-party use.
  • No Liability for Third-Party Access: The Provider assumes no liability for any damages arising from third-party use or access to The Customer’s account, whether such access was authorized or unauthorized by The Customer.

4.3 Voluntary Data Disclosure:

The Customer is solely responsible for any information they voluntarily disclose through our services or any third-party platforms, including forums, social media, or other public channels. The Provider assumes no responsibility for any consequences arising from such voluntary disclosures.
  • Waiver of Liability: The Customer expressly waives any right to claim against The Provider for any damages, losses, or unauthorized use of data disclosed voluntarily through non-secure channels or platforms.

4.4 Responsibility to Stay Informed:

The Customer agrees to remain informed of any updates to this Privacy Policy and acknowledges that data privacy practices and laws are continually evolving. The Customer is responsible for staying up to date on changes in privacy regulations and any updates to The Provider’s data handling practices.
  • Customer Responsibility for Policy Review: It is The Customer’s responsibility to regularly review this Privacy Policy. The Provider assumes no liability for any consequences resulting from The Customer’s failure to stay informed.

4.5 Waiver of Claims for Data Mismanagement:

The Provider shall not be held liable for any data breaches, data loss, or unauthorized use of data arising from The Customer’s failure to adequately protect their data. The Customer expressly waives any claims or legal actions against The Provider for damages related to their own data mismanagement, including the use of unsecured networks or failure to implement proper security measures.

4.6 Disclaimer for Public Networks and Unsecured Transmission:

The Customer acknowledges the inherent risks of using public networks and transmitting data over unsecured channels. The Provider makes no warranties regarding the protection of data transmitted over public or unsecured networks, and assumes no liability for any data interception, breaches, or misuse arising from such transmissions.

Section 5: Opt-Out and Withdrawal

The Provider offers The Customer the right to opt-out of certain non-essential data processing activities, as well as withdraw consent for specific uses of their data. However, this section outlines the limits of those rights and the obligations of The Provider to comply with legal, regulatory, and operational requirements.

5.1 Opt-Out of Non-Essential Data Sharing:

The Customer may opt-out of non-essential data sharing, such as marketing, analytics, or promotional communications. To opt-out, The Customer must submit a request through the opt-out link [https://nationalintel.com/opt-out].
  • Processing Timeframe: The Provider will process opt-out requests within a reasonable timeframe, but The Customer acknowledges that data previously processed before the opt-out may continue to be used for legitimate purposes.
  • No Opt-Out for Essential Data Processing: The Customer acknowledges that certain data processing activities essential for service delivery, business operations, legal compliance, and security cannot be opted out of.

5.2 Withdrawal of Consent:

The Customer may withdraw their consent for specific types of data processing by submitting a formal request through The Provider’s support channels or email. However, The Provider may continue to process data for any purposes required by law, contract, or legitimate business interests.
  • Legal and Regulatory Exemptions: The Customer agrees that data may continue to be processed where it is required to comply with legal obligations, regulatory requirements, or where necessary to protect the interests of The Provider in the defense of legal claims. Withdrawal of consent will not affect The Provider’s right to retain and process data necessary for these purposes.

5.3 Effect of Opt-Out and Withdrawal:

Opting out of certain data processing activities or withdrawing consent may result in reduced functionality, degradation of services, or an inability to access certain services. The Provider assumes no liability for any loss of functionality, service limitations, or discontinuation of services resulting from The Customer’s decision to opt-out or withdraw consent.
  • Customer Waiver of Claims: By exercising their opt-out or withdrawal rights, The Customer expressly waives any claims against The Provider for loss of service, service interruptions, or diminished service quality. The Customer acknowledges that The Provider is not responsible for any service limitations arising from their decision.

5.4 Data Retention for Legal Purposes:

Even after a customer opts-out or withdraws consent, The Provider may retain and continue to process data for legal and compliance purposes, including but not limited to:
  • Compliance with legal requests, subpoenas, or court orders;
  • Retaining data as evidence in the defense of legal claims or for auditing purposes;
  • Ensuring compliance with industry regulations, contracts, and laws.
The Customer waives the right to dispute such data retention or processing where it is legally justified.

Section 6: Data Destruction Upon Legal Need

The Provider grants customers the ability to request the destruction of personal data. However, The Provider retains full discretion to retain data as necessary for legal, regulatory, and operational reasons. This section governs The Provider’s data destruction and retention policies.

6.1 Customer Requests for Data Destruction:

The Customer may submit a written request for data destruction via The Provider’s designated support channels. While The Provider will review such requests, The Customer acknowledges that data may be retained for legal, operational, or business purposes, in line with industry best practices.
  • Processing Time for Requests: Data destruction requests will be processed within a reasonable timeframe. However, The Provider may, at its sole discretion, retain data deemed necessary for business or legal reasons.

6.2 Legal and Regulatory Retention:

The Provider reserves the right to retain data to comply with legal obligations such as subpoenas, court orders, or regulatory mandates. This includes data necessary to comply with industry standards or audits.
  • Retention for Future Legal Defense: The Provider may retain data for its defense in current or future legal claims, audits, or investigations. Such data may be retained indefinitely, at The Provider’s discretion, and is exempt from customer destruction requests.

6.3 Operational and Business Necessity:

The Provider retains the right to hold data indefinitely for business continuity, risk management, and operational needs. This includes data required for internal audits, compliance with industry standards, and legitimate business interests.
  • Finality of Retention Decisions: The Provider’s decision to retain data for legal, operational, or business purposes is final and cannot be contested by The Customer.

6.4 No Obligation to Notify:

The Provider is under no obligation to notify The Customer when data is retained for legal, regulatory, or business reasons. The Customer expressly waives any right to be notified of such retention decisions.

6.5 Broader Waiver of Claims:

By using The Provider’s services, The Customer waives all rights to contest The Provider’s retention or destruction of data, even if The Customer requests data deletion. The Provider assumes no liability for any claims, losses, or damages resulting from its retention decisions, where such retention is necessary for legal, regulatory, or operational purposes.

6.6 Limitation of Judicial Review:

Unless expressly required by law, The Provider’s data retention decisions are not subject to judicial review. The Customer agrees that disputes over data retention will be governed by this Privacy Policy and The Provider’s internal policies.

6.7 Compliance with Changing Laws and Industry Standards:

The Provider reserves the right to retain or destroy data as necessary to comply with evolving legal requirements, regulations, or industry standards. The Provider assumes no liability for any delays, claims, or damages arising from compliance with new legal requirements or industry updates.

Section 7: Limitation of Liability for Data Loss or Breach

The Provider undertakes reasonable efforts to protect customer data from unauthorized access, breaches, or loss. However, The Customer acknowledges that no system can guarantee absolute security, and The Provider assumes no liability for any data loss, breach, or unauthorized access.

7.1 Explicit Acknowledgment of Risks:

The Customer acknowledges and assumes the inherent risks associated with data transmission and storage, particularly when using third-party services, public networks (e.g., public Wi-Fi), or external systems. The Provider disclaims any liability for breaches or losses arising from such risks.
  • No Responsibility for Public Networks: The Provider is not liable for any data transmitted over unsecured or public networks, including emails or file transfers, where the security of the transmission cannot be guaranteed.

7.2 Limitation of Liability:

The Provider’s liability for any data breach, unauthorized access, or loss is strictly limited. In no event shall The Provider be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from any data breach, loss, or unauthorized access.
  • Maximum Liability Cap: The Provider’s total liability for any data breach, unauthorized access, or loss of data shall not exceed the lesser of (i) the amount paid by The Customer for services in the 12-month period preceding the incident, or (ii) $500. The Customer expressly waives any right to claim damages beyond this amount.

7.3 Customer Responsibility for Data Security:

The Customer is solely responsible for securing their account, data, and credentials. The Provider assumes no liability for any breaches, losses, or unauthorized access resulting from The Customer’s failure to implement adequate security measures.
  • No Liability for Customer Failures: The Provider shall not be liable for any breach or unauthorized access that occurs due to The Customer’s failure to secure their data, use strong passwords, or enable available security features (e.g., multi-factor authentication).

7.4 Waiver of Claims and Class Action Prohibition:

By using The Provider’s services, The Customer expressly waives any right to bring claims, legal actions, or arbitration proceedings related to data breaches, loss, or unauthorized access, except in cases of gross negligence or willful misconduct by The Provider.
  • Class Action Waiver: The Customer further agrees to waive any right to participate in collective legal action or class arbitration related to data security issues. All claims must be pursued individually, and no collective or group claims are permitted.

7.5 Inclusion of Third-Party Service Providers:

The Provider assumes no liability for breaches, losses, or unauthorized access resulting from third-party services or systems used by The Provider (e.g., cloud providers, payment processors, or other external service providers).

7.6 Burden of Proof:

The Customer agrees that any claims of gross negligence or willful misconduct must be proven beyond a reasonable doubt. In all other cases, The Provider shall be deemed to have acted within the bounds of reasonable security practices.

National Intel Developer Signing Agreement

 

Agreement Index

  1. Introduction
    • Purpose and Scope
    • Definitions Overview
  2. Engagement of Services
    • Scope of Engagement
    • Relationship of the Parties
  3. Confidentiality and Non-Disclosure
    • Obligations of Confidentiality
    • Permitted Disclosures
    • Return or Destruction of Confidential Information
  4. Intellectual Property Ownership
    • Ownership of Work Product
    • Pre-Existing IP and Third-Party Materials
    • Obligations Upon Termination
  5. Non-Compete and Non-Solicitation
    • Non-Compete Obligations
    • Non-Solicitation of Clients and Employees
    • Remedies for Violations
  6. Payment Terms
    • Fee Structures and Milestones
    • Reimbursement of Expenses
    • Withholding of Payments for Breach
  7. Deliverables and Timelines
    • Quality and Acceptance Criteria
    • Deadlines and Penalties for Delays
  8. Warranties and Representations
    • Hired Party Warranties
    • Remedies for Breach
  9. Compliance with Laws and Regulations
    • Data Protection and Privacy
    • Intellectual Property Compliance
  10. Liability Allocation
    • Limitation of Liability
    • Indemnification Obligations
  11. Termination for Cause
    • Grounds for Termination
    • Post-Termination Obligations
  12. Additional Compliance Measures
    • Industry Standards and Certifications
    • Data Handling and Security
  13. General Provisions
    • Governing Law and Jurisdiction
    • Notices and Amendments
    • Severability and Survival
  14. Appendices and Schedules
    • Overview of Appendices and Schedules
    • Custom Schedules (e.g., SOW, Payment Terms, IP Transfer)
  15. Appendix A: Definitions
  16. Appendix B: Confidentiality and Security Provisions
  17. Appendix C: Performance Standards
  18. Appendix D: Termination Protocols

 

1. Introduction and Definitions

1.1 Parties to the Agreement

This Agreement (the “Agreement”) is entered into by and between:

  • The Company: Refers to NATION INTEL LLC, including its subsidiaries, affiliates, and related entities, collectively referred to as “The Company.”
    • Subsidiaries and Affiliates: Includes related companies such as Detroit Exposure or any other future entities established under The Company’s governance. These entities are covered under the same rights, protections, and terms set forth in this Agreement.
  • The Website: Refers to the digital platform or website [Insert Placeholder, e.g., NationalIntel.com], which hosts applicable governance documents, terms of service, and updates to this Agreement.
    • Successor Platform: In the event of a rebranding, merger, or acquisition, this reference automatically transfers to the successor digital platform.
  • Hired Party: Refers to any individual, contractor, consultant, or developer engaged under this Agreement to perform work for The Company or its subsidiaries.
    • Representative Capacity: If the Hired Party represents another entity, this Agreement applies equally to their parent company, employer, or sponsoring organization.
  • Third Parties: Refers to external entities or individuals authorized by The Company to collaborate, partner, or engage in work subject to this Agreement. This includes clients, contractors, or affiliates interacting with the Hired Party under The Company’s supervision.

1.2 Definitions

For clarity and enforceability, the following terms govern this Agreement:

  • Confidential Information: Refers to all non-public information disclosed by The Company, its subsidiaries, or affiliates, including:
    • Examples: Software source code, technical processes, customer data, marketing plans, product roadmaps, trade secrets, or financial projections.
    • Exclusions: Information that is publicly available or lawfully obtained outside this Agreement.
  • Work Product: Refers to all intellectual property (IP), inventions, creative works, or deliverables produced by the Hired Party under this Agreement. This includes:
    • Software, algorithms, designs, documentation, source code, SaaS platforms, and other technological innovations.
    • Ownership of Work Product vests exclusively in The Company unless explicitly agreed otherwise in writing.
  • Residual Rights: Refers to any ongoing rights, royalties, or profits derived from Work Product, which are:
    • Granted only with prior written approval from The Company.
    • Governed by specific terms outlined in additional agreements, if applicable.
  • Penalties: Refers to enforceable consequences imposed for breaches, including:
    • Financial restitution (e.g., a multiple of breached compensation).
    • Termination of the Agreement and forfeiture of access to proprietary systems or materials.
    • Other legal remedies as determined by The Company.
  • Force Majeure: Covers uncontrollable events (e.g., natural disasters, pandemics, government actions) that prevent either party from fulfilling obligations under this Agreement.
  • Subsidiaries and Affiliates: Includes any entity owned, controlled, or directly governed by The Company, with equal enforceability of terms under this Agreement.

1.3 Purpose of the Agreement

The purpose of this Agreement is to:

  1. Establish Governance: Define The Company’s authority over all engagements and ensure that all proprietary rights and obligations are governed by this Agreement and the Website Terms.
  2. Unified Terms with Automatic Updates: Bind the Hired Party to the terms of this Agreement and the Website Terms, including automatic monthly updates effective on the 1st of each month.
  3. Secure Intellectual Property: Reinforce that all intellectual property created under this Agreement is the exclusive property of The Company and ensure any residual rights or royalties require explicit written approval.
  4. Enable Penalty Enforcement: Allow The Company to impose penalties for breaches, using deterrents aligned with industry standards, to safeguard against financial or competitive risks.
  5. Facilitate Future Growth: Enable amendments and integration of related governance documents to accommodate evolving policies, technologies, and regulatory requirements.

1.4 Acknowledgment of Updates

To ensure legal clarity, this section mandates acknowledgment of updates:

  1. Automatic Binding Nature: Updates to this Agreement and the Website Terms occur monthly and are effective on the 1st of each month without further notice.
    • Updates govern retroactive and future obligations unless explicitly exempted by The Company.
  2. Request for Notifications: The Hired Party may subscribe to receive notifications of updates by contacting nationalintel.com@gmail.com. Failure to subscribe or request notification does not exempt the Hired Party from compliance.
  3. Penalty for Non-Compliance: Breach of updated terms may result in penalties, including financial restitution, suspension of deliverables, or termination of the Agreement.

 

2.1 Nature of Engagement

Comprehensive Draft

  1. Independent Contractor Status:
    The Hired Party is engaged as an independent contractor. This Agreement does not create an employer-employee, agency, partnership, or joint venture relationship between the Hired Party and The Company.
    • Independence of Operations: The Hired Party retains full control over the manner and means of completing assigned tasks, subject to compliance with this Agreement and relevant Statements of Work (SOWs).
    • Liability for Obligations: The Hired Party is solely responsible for fulfilling all tax, social security, and other statutory obligations arising from their work under this Agreement. The Company bears no liability for such obligations.
  2. Purpose of Engagement:
    The Hired Party is retained to perform specific professional services for The Company, as outlined in individual SOWs. These may include, but are not limited to:
    • Development of proprietary systems, software, algorithms, or code.
    • Maintenance or enhancement of existing Company platforms, products, or services.
    • Collaboration with The Company’s clients, third-party vendors, or subsidiaries, as explicitly authorized in writing.
  3. Professional Standards and Representation:
    • Qualifications: The Hired Party represents and warrants that they possess the skills, knowledge, and expertise necessary to perform the agreed-upon services competently and to the standards of the industry.
    • False Representation: Any misrepresentation of qualifications or failure to meet professional standards constitutes a material breach of this Agreement, subject to immediate penalties and/or termination.
  4. Scope of Authority:
    • The Hired Party has no authority to bind The Company, enter into agreements, or incur liabilities on behalf of The Company unless explicitly authorized in writing.
    • Unauthorized actions taken by the Hired Party outside the scope of this Agreement will render them personally liable for any resulting damages or obligations.
  5. Limitations on Methodology Reuse:
    • The Hired Party may not replicate, use, or adapt methodologies, techniques, or processes developed for The Company in external projects, whether during or after the term of this Agreement.
    • Breach of this clause may result in financial restitution, forfeiture of compensation, or legal action to recover damages.

 

2.2 Duties and Responsibilities

Comprehensive Draft

  1. Adherence to Standards:
    The Hired Party agrees to:
    • Perform all assigned duties with diligence, professionalism, and in compliance with The Company’s instructions and quality benchmarks as outlined in the relevant SOW.
    • Ensure deliverables meet functional, technical, and aesthetic requirements, conforming to industry standards and The Company’s specifications.
    • Notify The Company promptly of any inability to meet deadlines, performance standards, or other contractual obligations.
  2. Reporting Obligations:
    • The Hired Party must submit progress updates and status reports at intervals specified in the SOW or as requested by The Company.
    • Reports must include detailed summaries of completed tasks, pending activities, and potential risks or delays.
    • Failure to provide accurate and timely updates constitutes a material breach of this Agreement.
  3. Safeguarding Company Materials:
    • The Hired Party must use Company-provided tools, platforms, or systems solely for the purposes of fulfilling contractual obligations.
    • All access credentials, physical materials, and digital assets must be stored securely to prevent unauthorized use or disclosure.
    • Any breach of security protocols or loss of Company-provided resources must be reported immediately.
  4. Prohibited Activities:
    The Hired Party explicitly agrees not to:
    • Use Company resources for personal or external projects unrelated to their assigned duties.
    • Engage in any activity that conflicts with The Company’s interests, including but not limited to:
      • Consulting, contracting, or collaborating with competitors of The Company.
      • Developing competing software, algorithms, or systems during or after the term of this Agreement (see Section 5: Non-Compete).
    • Retain or distribute proprietary information, deliverables, or Company data after the termination of this Agreement without explicit written authorization.
  5. Accountability for Deliverables:
    • The Hired Party is solely accountable for ensuring the quality, accuracy, and completeness of their deliverables.
    • If any deliverables fail to meet agreed-upon specifications or performance criteria, The Company reserves the right to:
      • Require immediate revisions at the Hired Party’s expense.
      • Withhold payment until satisfactory completion is achieved.
  6. Derivatives and Enhancements:
    • The Hired Party agrees that any modifications, enhancements, or derivative works related to Company-owned IP will automatically vest in The Company.
    • The Hired Party may not claim ownership, co-ownership, or residual rights to these derivatives, regardless of the level of personal contribution.

 

2.3 Use of Company Materials and Resources

Comprehensive Draft

  1. Authorized Access:
    • The Hired Party is granted limited, revocable access to The Company’s proprietary tools, platforms, and systems solely for the purpose of fulfilling their obligations under this Agreement.
    • Access is restricted to the duration of the Agreement or project timeline, and The Company reserves the right to monitor, restrict, or terminate access at any time without prior notice.
  2. Ownership of Resources:
    • All tools, software, platforms, and systems provided by The Company remain its exclusive property.
    • The Hired Party acknowledges that their access to these resources does not confer any ownership, licensing rights, or ongoing usage rights beyond the terms of this Agreement.
  3. Accountability for Materials:
    • The Hired Party is fully accountable for the proper use and safekeeping of Company-provided resources, including but not limited to:
      • Physical devices (e.g., laptops, hard drives, or other hardware).
      • Software licenses, access credentials, and proprietary code repositories.
    • Any damage, misuse, or unauthorized sharing of these resources will result in immediate termination of access and may trigger penalties under Section 6.
  4. Data Security and Privacy:
    • The Hired Party must implement and adhere to The Company’s data security protocols when accessing, storing, or transmitting proprietary materials. These include:
      • Secure login procedures and strong password management.
      • Encryption of sensitive files and data.
      • Compliance with all applicable regulations, such as GDPR or CCPA, when handling customer or user data.
    • Unauthorized copying, sharing, or retention of data constitutes a breach of this Agreement and will result in legal action.
  5. Return and Deletion of Materials:
    Upon termination of the Agreement or completion of the scope of work, the Hired Party must:
    • Return all physical and digital materials, including hardware, documents, and access credentials, within [Insert Number] days.
    • Permanently delete any Company data from personal devices and certify this deletion in writing to The Company.
    • Allow The Company to audit returned devices or systems to verify compliance, if requested.
  6. Prohibited Use:
    • The Hired Party agrees not to:
      • Access Company systems for unauthorized purposes or during non-working hours without prior written approval.
      • Reverse engineer, copy, or replicate Company-provided tools or software for any external use.
      • Use proprietary tools or data to develop competing products or services during or after the term of this Agreement.
  7. Auditable Usage:
    • The Company reserves the right to audit the Hired Party’s use of proprietary tools, platforms, or systems during and after the term of this Agreement to ensure compliance.
    • Failure to cooperate with an audit constitutes a material breach of this Agreement.

2.4 Assignment and Delegation of Duties (Updated)

  1. Restriction on Assignment:
    • The Hired Party may not assign, delegate, subcontract, or transfer any duties or obligations under this Agreement without The Company’s prior written approval.
    • Unauthorized assignment or delegation constitutes a material breach of this Agreement, resulting in immediate termination and potential penalties as outlined in Section 6.
  2. Authorized Subcontractors:
    • The Hired Party must submit a written request for subcontractor approval, including:
      • Identity, qualifications, and contact details of the subcontractor.
      • Detailed scope of work to be performed.
      • Confirmation that the subcontractor has agreed to terms mirroring this Agreement, including confidentiality, IP ownership, and compliance with procedural documentation clauses (see subsection 4).
    • The Company will approve or deny the request within [Insert Number] days of receiving all required documentation.
  3. Subcontractor Responsibility:
    • The Hired Party is fully responsible for:
      • Ensuring subcontractors comply with this Agreement and any relevant SOWs.
      • Addressing breaches or misconduct by subcontractors, with such breaches treated as direct violations by the Hired Party.
  4. Ownership of Subcontractor Deliverables:
    • All work, materials, and deliverables created by subcontractors are deemed Work Product under this Agreement and vest exclusively in The Company.
    • Subcontractors may not reference, replicate, or adapt deliverables in external projects, whether directly or indirectly.
  5. Procedural Documentation and Configuration Access:
    • The Hired Party must provide complete and accurate documentation for all deliverables, including:
      • Production methods, procedural methodologies, and environment configurations required for generation, compilation, assembly, or publication of the deliverable.
      • Encryption keys, obfuscation methods, or any other security mechanisms used in the creation or delivery of the Work Product.
    • The Company must retain full ownership and access to:
      • Any tools, configurations, or procedural elements required to reproduce or alter the Work Product.
      • Source materials, code, or processes in an unencrypted and unobfuscated format.
    • Prohibition of Retention: The Hired Party may not retain copies of keys, configurations, or documentation beyond the term of the Agreement unless explicitly authorized in writing by The Company.
    • Breach of Documentation Requirements: Failure to deliver procedural documentation or access mechanisms constitutes a material breach of this Agreement and may result in:
      • Withholding of compensation.
      • Immediate termination of this Agreement.
      • Legal action to recover damages or compel delivery of the necessary documentation.
  6. Security and Data Compliance:
    • Subcontractors must adhere to all security and data compliance standards outlined in Section 2.3.
    • The Hired Party will ensure subcontractors implement appropriate measures for secure handling, storage, and deletion of proprietary materials.
  7. Non-Compete and Chain Delegation:
    • Subcontractors are prohibited from:
      • Engaging in projects with competitors of The Company for [Insert Duration] following their engagement.
      • Delegating or subcontracting any assigned duties without explicit written consent from The Company.
  8. Auditing and Oversight:
    • The Company reserves the right to audit the qualifications, compliance, and deliverables of any subcontractor during and after their engagement.
    • The Hired Party must facilitate such audits and provide all requested documentation within [Insert Number] days.
  9. Indemnity for Subcontractor Breach:
    • The Hired Party indemnifies The Company for all damages, legal actions, or penalties resulting from subcontractor actions, including failure to meet security or compliance standards.
  10. Termination for Unauthorized Delegation or Non-Compliance:
  • Any unauthorized delegation or failure to provide required documentation (as specified in subsection 5) will result in:
    • Immediate termination of this Agreement and any related subcontractor agreements.
    • Forfeiture of compensation for both the Hired Party and any subcontractors involved.

Why This Clause is Legally Tight

  1. Mandatory Documentation: By requiring procedural documentation, encryption keys, and configurations as part of the deliverable, the clause ensures full operational control for The Company.
  2. Breach Consequences: Non-compliance with documentation requirements is explicitly tied to penalties, including withholding compensation and termination. This adds significant deterrence.
  3. Prohibition of Retention: Prevents the Hired Party or subcontractors from withholding critical production assets or creating barriers for future Company use.
  4. Audit Rights: Provides The Company with a mechanism to ensure compliance without requiring trust alone.

 

3. Intellectual Property (IP) Ownership and Rights

This section is designed to provide airtight protection for National Intel’s IP, including all deliverables, derivative works, and related documentation. It establishes unambiguous ownership rights, ensures access to all critical IP elements, and prevents misuse or unauthorized claims by the Hired Party or third parties.

Absolutely! Let’s take Section 3: Intellectual Property (IP) Ownership and Rights one point at a time, enhancing and building each subsection for maximum legal strength and clarity. Here’s the detailed draft starting with 3.1 IP Ownership Clause.

3.1 IP Ownership Clause

  1. Exclusive Ownership of Work Product:
    • All intellectual property (IP) created, conceived, or developed by the Hired Party under this Agreement, whether individually or in collaboration with others, is the sole and exclusive property of The Company.
    • IP includes, but is not limited to:
      • Software, algorithms, and source code.
      • Documentation, designs, prototypes, and blueprints.
      • Databases, SaaS platforms, and associated configurations.
      • Inventions, methodologies, and techniques.
  2. Assignment of Rights:
    • The Hired Party irrevocably assigns all rights, title, and interest in and to the Work Product to The Company upon creation.
    • This assignment extends to any intellectual property rights, including but not limited to copyrights, patents, trademarks, and trade secrets, in any jurisdiction globally.
  3. No Retention of Rights:
    • The Hired Party waives any claim to ownership, royalties, or residuals related to the Work Product, including moral rights or attribution, unless explicitly agreed in writing by The Company.
    • The Hired Party agrees that all Work Product is created as “work made for hire” under applicable intellectual property laws.
  4. Survivability of Ownership:
    • The Company’s ownership rights in the Work Product survive the termination of this Agreement and remain enforceable indefinitely.
  5. Recreation Prohibited:
    • The Hired Party may not recreate, replicate, or adapt the Work Product for any purpose outside the scope of this Agreement, including personal or commercial use.
  6. Disclosure of All Creations:
    • The Hired Party must disclose all creations or developments made during the term of this Agreement that relate to The Company’s business, even if created outside working hours or without The Company’s resources.

 

3.2 Assignment of Inventions

  1. Definition of Inventions:
    • Inventions include any discovery, innovation, design, process, formula, algorithm, technique, or improvement developed by the Hired Party during the term of this Agreement.
    • This applies whether the invention is patentable, copyrightable, or otherwise protectable under intellectual property law.
  2. Automatic Assignment:
    • All inventions conceived, developed, or reduced to practice by the Hired Party during the term of this Agreement are automatically assigned to The Company.
    • This applies regardless of whether the invention was created:
      • During or outside working hours.
      • Using Company-provided resources or personal tools.
  3. Scope of Assignment:
    • The assignment includes all rights, title, and interest to inventions, including but not limited to:
      • Patent rights, trade secrets, and proprietary processes.
      • All derivative works, adaptations, and enhancements related to The Company’s IP.
    • The Company retains the right to commercialize, modify, license, or sell inventions without obligation to the Hired Party.
  4. Disclosure Obligation:
    • The Hired Party agrees to disclose promptly and in writing any invention, discovery, or improvement made during the term of this Agreement that relates to:
      • The Company’s business, products, or services.
      • Areas of research or development the Hired Party is engaged in on behalf of The Company.
    • Failure to disclose such inventions constitutes a material breach of this Agreement.
  5. Pre-Existing IP:
    • The Hired Party must disclose any pre-existing IP they intend to use in fulfilling this Agreement before commencing work.
    • The Hired Party retains ownership of disclosed pre-existing IP, provided it is not modified, adapted, or improved under this Agreement.
    • If pre-existing IP is used without disclosure, The Company may claim ownership of any resulting deliverables or improvements.
  6. Post-Term Inventions:
    • Any invention created within [Insert Duration, e.g., one year] following the termination of this Agreement is presumed to be related to the Hired Party’s work with The Company if:
      • It involves knowledge, tools, or methodologies accessed during the engagement.
      • It builds upon or adapts The Company’s IP.
    • The Hired Party agrees to assign such inventions to The Company unless they can demonstrate the invention is entirely unrelated.
  7. Execution of Documents:
    • The Hired Party agrees to execute all documents and perform all acts necessary to perfect The Company’s ownership of assigned inventions, including:
      • Patent applications, registrations, and maintenance.
      • Assignments, affidavits, and other IP-related filings in any jurisdiction.
    • These obligations survive termination of this Agreement.

3.3 Residual Rights and Derivative Works

  1. Ownership of Derivative Works:
    • Any modifications, enhancements, extensions, or derivative works related to The Company’s IP are deemed part of the original Work Product and are the sole and exclusive property of The Company.
    • This ownership applies regardless of the level of creative contribution or effort by the Hired Party.
  2. Prohibition on Residual Rights:
    • The Hired Party waives any claim to residual rights, royalties, or licensing fees for the Work Product, derivative works, or related IP.
    • Unauthorized retention or assertion of residual rights will result in:
      • Financial restitution, including reimbursement of any profits made from such rights.
      • Immediate legal action for breach of this Agreement.
  3. Disclosure of Derivative Works:
    • The Hired Party must promptly disclose to The Company any derivative works, enhancements, or modifications created during or after the term of this Agreement that are based on or inspired by The Company’s IP.
    • Failure to disclose such derivatives constitutes a material breach and may result in forfeiture of compensation and legal penalties.
  4. Post-Term Use of Derivatives:
    • Any derivative work created within [Insert Duration, e.g., one year] after termination of this Agreement is presumed to be based on The Company’s IP if:
      • It incorporates proprietary tools, methodologies, or processes accessed during the engagement.
      • It is related to The Company’s business, research, or development.
    • The Hired Party agrees to assign ownership of such derivatives to The Company unless they can provide clear evidence that the work is unrelated.
  5. Restriction on Commercialization:
    • The Hired Party agrees not to use, sell, license, or otherwise commercialize any derivative work without The Company’s explicit written consent.
    • Any unauthorized commercialization will result in:
      • Immediate injunctive relief to prevent further use or distribution.
      • Financial penalties, including forfeiture of all derived profits.
  6. Future Rights to Derivatives:
    • The Company reserves the right to modify, commercialize, or redistribute derivative works without obligation to the Hired Party.
    • The Hired Party acknowledges that their contributions to derivative works are fully compensated by payments made under this Agreement.
  7. Prohibition on Misuse of Knowledge:
    • The Hired Party may not adapt or reapply methodologies, techniques, or processes developed during the engagement with The Company for use in other projects, whether personal or commercial.
    • Breach of this clause will trigger:
      • Injunctive relief to prevent further misuse.
      • Financial restitution for damages incurred by The Company.

3.4 Protection of Proprietary Information

  1. Obligation to Preserve Confidentiality:
    • The Hired Party must take all reasonable measures to safeguard proprietary information related to the Work Product, including encryption, secure storage, and restricted access.
    • Any breach of confidentiality will result in immediate termination and penalties as outlined in Section 6.
  2. Delivery of Unobfuscated Work Product:
    • The Hired Party agrees to deliver the Work Product in a fully accessible and unobfuscated format, including source code, production methodologies, and environment configurations necessary for replication or modification.
    • Any obfuscation, encryption, or security measures applied to the Work Product must be disclosed, with decryption keys and full procedural documentation provided to The Company.
  3. Prohibition on Independent Publication:
    • The Hired Party may not publish, distribute, or disclose any Work Product, methodologies, or related documentation to third parties without The Company’s prior written consent.
  4. Post-Termination Obligations:
    • Upon termination of this Agreement, the Hired Party must:
      • Return all copies of proprietary information, documentation, and materials related to the Work Product.
      • Permanently delete proprietary information from personal devices and systems.
      • Provide written certification of compliance within [Insert Number] days of termination.

3.5 Enforcement and Legal Recourse

  1. Immediate Enforcement Rights:
    • The Company retains the right to enforce IP ownership and confidentiality provisions immediately upon discovering a breach.
    • Breaches may result in:
      • Injunctive relief to prevent further misuse of IP.
      • Financial penalties, including restitution for damages incurred.
      • Termination of this Agreement and legal action to recover losses.
  2. Audit Rights:
    • The Company reserves the right to audit the Hired Party’s systems, processes, and deliverables during and after the term of this Agreement to ensure compliance with IP protections.
  3. Waiver of Defense:
    • The Hired Party waives any defenses related to ownership, authorship, or attribution claims for the Work Product.
  4. Survival of IP Provisions:
    • The provisions of this Section will survive the termination of this Agreement and remain enforceable indefinitely.

 

3.4 Protection of Proprietary Information

  1. Definition of Proprietary Information:
    • Proprietary information includes, but is not limited to:
      • Source code, algorithms, and system designs.
      • Production methodologies, procedural documentation, and environment configurations.
      • Encryption keys, security protocols, and access credentials.
      • Trade secrets, unpublished research, and business plans.
  2. Obligation to Preserve Proprietary Information:
    • The Hired Party agrees to safeguard all proprietary information disclosed by The Company or created under this Agreement. This includes:
      • Restricting access to authorized personnel only.
      • Using encryption and secure storage methods to protect digital assets.
      • Preventing unauthorized disclosure, duplication, or alteration of proprietary information.
  3. Delivery of Complete Work Product:
    • The Hired Party must deliver all Work Product in a format that includes:
      • Source materials, configurations, and procedural documentation sufficient for replication, modification, and maintenance by The Company.
      • Decryption keys, passwords, or any other mechanisms necessary to access or operate the Work Product without restriction.
  4. Prohibition on Obfuscation or Withholding:
    • The Hired Party agrees not to:
      • Encrypt, obfuscate, or otherwise restrict access to Work Product or proprietary information without providing the necessary keys and documentation to The Company.
      • Withhold any components, materials, or tools necessary for the full functionality or production of the Work Product.
  5. Access Control and Auditability:
    • The Company reserves the right to audit the Hired Party’s systems, tools, and processes to ensure compliance with proprietary information protections.
    • Failure to comply with an audit request constitutes a material breach and may result in penalties, including termination of this Agreement.
  6. Return and Deletion of Proprietary Information:
    • Upon termination of this Agreement or completion of the scope of work, the Hired Party must:
      • Return all physical and digital copies of proprietary information to The Company.
      • Permanently delete proprietary information from personal systems and devices.
      • Provide written certification of compliance within [Insert Duration, e.g., 10 days].
  7. Prohibited Use of Proprietary Information:
    • The Hired Party agrees not to use proprietary information for any purpose outside the scope of this Agreement, including:
      • Personal or commercial projects.
      • Research or development unrelated to The Company’s business.
  8. Data Breach Responsibility:
    • In the event of a data breach involving proprietary information:
      • The Hired Party must notify The Company immediately and cooperate fully in the investigation and remediation process.
      • The Hired Party is liable for damages resulting from negligent handling of proprietary information.

 

Understood! We’ll go through each incremental subsection one at a time. Let’s begin with “Authority to Enforce and Protect Intellectual Property”, written with maximum legal strength.

3.5 Enforcement and Legal Recourse

1. Authority to Enforce and Protect Intellectual Property

  • The Company retains unconditional and irrevocable authority to enforce all provisions of this Agreement related to intellectual property (IP) and proprietary information.
  • The Hired Party acknowledges and agrees that The Company’s rights to its IP, methodologies, tools, and proprietary information are non-transferable, non-waivable, and enforceable under this Agreement and all applicable laws.
  • In the event of a breach or suspected breach, The Company is entitled to take immediate and decisive action to safeguard its IP, including but not limited to:
    • Injunctive Relief: Preventing unauthorized use, distribution, or commercialization of its IP.
    • Confiscation of Unauthorized Materials: Retrieval or deletion of any unauthorized copies, derivatives, or adaptations.
    • Escalation of Legal Action: Engaging arbitration, litigation, or regulatory bodies to protect its interests.
  • The enforcement mechanisms outlined herein apply both during and after the term of this Agreement and survive its termination indefinitely.

2. Mandatory and Non-Negotiable Penalty Structure

  • Default Penalty for Breaches:
    • A default penalty of $50,000 per violation is automatically imposed for any breach of this Agreement, unless a higher penalty is specified for a particular provision.
    • This penalty applies without limitation to:
      • Unauthorized use, disclosure, or commercialization of The Company’s IP or proprietary information.
      • Failure to deliver required materials, configurations, tools, or documentation.
      • Negligence, misconduct, or willful violation of this Agreement.
  • Applicability of Penalties:
    • Penalties are non-negotiable and enforceable regardless of whether the breach results in immediate quantifiable damages.
    • Imposition of penalties does not waive The Company’s right to pursue additional remedies, including actual and consequential damages or injunctive relief.
  • Acknowledgment of Fairness:
    • The Hired Party agrees that the default penalty amount of $50,000 is reasonable and represents a fair estimate of the harm caused by breaches of this Agreement.
    • The Hired Party expressly waives any defense disputing the validity, enforceability, or proportionality of these penalties.
  • Escalation for Multiple Violations:
    • Each instance of a breach, even if related to the same violation type, constitutes a separate offense subject to individual penalties.
    • Cumulative penalties may be applied for repeated violations, with no cap on total financial liability.

3. Additional Remedies Beyond Penalties

  • Restitution for Actual and Consequential Damages:
    • In addition to penalties, The Company is entitled to recover all actual, indirect, and consequential damages resulting from any breach of this Agreement.
    • Recoverable damages include, but are not limited to:
      • Loss of Revenue or Opportunities: Financial harm caused by delays, competitive disadvantages, or IP theft.
      • Reputational Harm: Damage to The Company’s goodwill or standing in the industry.
      • Remediation Costs: Expenses incurred to mitigate the breach, restore compromised systems, or recover proprietary information.
  • Liquidated Damages for Specific Violations:
    • Where applicable, The Company may impose pre-determined liquidated damages as outlined in this Agreement.
    • These amounts are cumulative and enforceable in addition to penalties, restitution, or other remedies.
  • Recovery of Legal Fees and Enforcement Costs:
    • The Hired Party is liable for all costs associated with enforcement, including but not limited to:
      • Attorney fees, court costs, and arbitration expenses.
      • Fees incurred for expert witnesses, forensic analysis, or technical consultants.
    • Recovery of such costs is enforceable regardless of the outcome of legal proceedings or arbitration.
  • Enhanced Remedies for Willful Misconduct:
    • In cases involving intentional misconduct, fraud, or gross negligence, The Company is entitled to pursue:
      • Exemplary (Punitive) Damages: A financial penalty designed to punish egregious behavior and serve as a deterrent.
      • Permanent Injunctive Relief: A court order preventing the Hired Party from further violations, misuse, or commercial exploitation of proprietary information.
      • Treble Damages: Triple the actual damages incurred if the misconduct is found to involve deliberate IP theft, fraud, or malicious intent.
  • No Limitation on Remedies:
    • Remedies outlined in this Agreement are non-exclusive and cumulative, meaning The Company may pursue any combination of penalties, damages, and equitable relief without restriction.

4. Non-Exclusive and Cumulative Remedies

  • Cumulative Enforcement Options:
    • The remedies outlined in this Agreement are non-exclusive and cumulative, meaning The Company may pursue any combination of penalties, damages, or equitable relief simultaneously.
    • Enforcement of one remedy does not limit The Company’s right to seek additional remedies for the same or related breach.
  • No Waiver of Additional Rights:
    • Failure to enforce any specific remedy at any time does not waive The Company’s right to enforce other remedies or pursue the same remedy for subsequent violations.
    • The Company reserves the right to enforce all available remedies at its discretion without prior notice.
  • Layered Enforcement for Complex Breaches:
    • In cases of multi-faceted or complex breaches involving multiple provisions of this Agreement, The Company may escalate enforcement as follows:
      • Immediate Action for Critical Violations: Injunctive relief or penalties imposed within 24 hours of breach discovery.
      • Comprehensive Action for Tangential Breaches: A combination of penalties, legal action, and cost recovery for related violations uncovered during investigations.
  • Preservation of Governing Law Protections:
    • The remedies in this Agreement are intended to augment, not replace, rights and protections available to The Company under governing intellectual property, contract, and tort law.
    • The Company retains the ability to pursue remedies under applicable laws in addition to those outlined herein.
  • Hired Party’s Obligations During Enforcement:
    • The Hired Party must cooperate fully with all enforcement actions, including:
      • Providing access to systems, tools, and documentation for forensic analysis or auditing.
      • Ceasing all use of proprietary information or IP immediately upon notice of enforcement.
      • Surrendering materials, configurations, or tools deemed relevant to the investigation or resolution of the breach.

 

5. Obligation to Notify and Cooperate

  • Immediate Notification of Violations:
    • The Hired Party must notify The Company in writing within 24 hours upon discovering or suspecting:
      • Unauthorized use, disclosure, or commercialization of The Company’s IP or proprietary information.
      • Security breaches or unauthorized access to tools, systems, or materials related to this Agreement.
      • Any legal or regulatory actions that may affect compliance with this Agreement.
  • Cooperation in Investigations and Enforcement:
    • The Hired Party agrees to fully cooperate with The Company in investigating and resolving any violations of this Agreement, including but not limited to:
      • Granting access to systems, tools, or documentation required for forensic analysis.
      • Providing detailed accounts of the circumstances surrounding the breach or suspected breach.
      • Assisting in the retrieval or secure deletion of unauthorized copies of proprietary information or IP.
  • Failure to Notify or Cooperate:
    • Failure to comply with notification and cooperation obligations constitutes a material breach of this Agreement and may result in:
      • Immediate termination of this Agreement and forfeiture of compensation.
      • Imposition of penalties under this Agreement, including the default $50,000 per violation penalty.
      • Additional financial liability for damages caused or worsened by the lack of notification or cooperation.
  • Preservation of Evidence:
    • The Hired Party must preserve all relevant records, logs, and materials that may assist The Company in enforcing its rights or investigating a breach.
    • Any alteration, destruction, or withholding of evidence is considered a willful violation and subject to exemplary damages as outlined in 3.3 Additional Remedies Beyond Penalties.

 

4. Confidentiality and Non-Disclosure

4.1 Definition of Confidential Information

  • Scope of Confidential Information:
    • Confidential Information refers to any non-public information disclosed by The Company to the Hired Party, or created by the Hired Party under this Agreement, including but not limited to:
      • Intellectual property (IP), trade secrets, and unpublished research.
      • Business plans, strategies, financial data, and marketing materials.
      • Customer data, vendor information, and operational procedures.
      • Tools, methodologies, configurations, source code, and technical processes.
  • Formats of Confidential Information:
    • Confidential Information may be communicated in various forms, including but not limited to:
      • Written documents, electronic records, or verbal communications.
      • Digital assets, prototypes, diagrams, and schematics.
      • Passwords, access credentials, and encryption keys.
  • Exclusions from Confidential Information:
    • Information will not be considered Confidential Information if it:
      • Is publicly available at the time of disclosure through no fault of the Hired Party.
      • Becomes publicly available after disclosure through no fault of the Hired Party.
      • Is independently developed by the Hired Party without use of or reference to The Company’s Confidential Information, as proven by documented evidence.
      • Is lawfully obtained by the Hired Party from a third party without a breach of confidentiality obligations.
  • Presumption of Confidentiality:
    • Any information related to The Company’s business, IP, or operations disclosed to the Hired Party is presumed to be Confidential Information unless explicitly designated otherwise in writing.

 


4.2 Obligations of Confidentiality

  • Obligation to Safeguard Confidential Information:
    • The Hired Party agrees to take all necessary steps to safeguard The Company’s Confidential Information, including but not limited to:
      • Restricting access to authorized personnel only.
      • Using encryption and secure storage methods for digital assets.
      • Preventing unauthorized copying, reproduction, or distribution of Confidential Information.
  • Restrictions on Use:
    • The Hired Party may use Confidential Information solely for purposes directly related to fulfilling their obligations under this Agreement.
    • The Hired Party may not:
      • Use Confidential Information for personal or commercial purposes.
      • Modify, reverse-engineer, or adapt Confidential Information outside the scope of this Agreement.
  • Prohibition on Disclosure:
    • The Hired Party shall not disclose Confidential Information to any third party without The Company’s prior written consent.
    • If disclosure is required by law, the Hired Party must provide The Company with written notice at least [Insert Number] days in advance, allowing The Company to seek a protective order or other appropriate remedy.
  • Mandatory Notification of Unauthorized Access:
    • The Hired Party must immediately notify The Company in writing if they become aware of:
      • Unauthorized access, disclosure, or use of Confidential Information.
      • Loss, theft, or potential compromise of materials containing Confidential Information.
  • Return and Deletion of Confidential Information:
    • Upon termination of this Agreement or upon The Company’s request, the Hired Party must:
      • Return all physical copies of Confidential Information.
      • Permanently delete all electronic copies and certify deletion in writing within 20 days.

 

4.3 Duration of Confidentiality

  • Term of Confidentiality Obligation:
    • The Hired Party’s obligation to protect The Company’s Confidential Information begins upon execution of this Agreement and continues:
      • Indefinitely for trade secrets, proprietary information, and intellectual property.
      • For a minimum of [Insert Number] years after the termination of this Agreement for all other Confidential Information, unless otherwise specified by law or The Company in writing.
  • Extension for Continuing Access:
    • If the Hired Party retains access to Confidential Information beyond the term of this Agreement (e.g., during ongoing projects), the confidentiality obligation automatically extends until such access is formally revoked by The Company.
  • Survival of Obligations:
    • The Hired Party acknowledges that the confidentiality obligations outlined in this Agreement survive:
      • Termination, expiration, or completion of this Agreement.
      • Any disputes, legal proceedings, or changes in the relationship between The Company and the Hired Party.
  • Renewal and Acknowledgment:
    • The Company may periodically request the Hired Party to reaffirm their understanding and compliance with ongoing confidentiality obligations.
    • Failure to reaffirm compliance upon request constitutes a breach of this Agreement.

 

4.4 Security and Data Compliance Standards

  • Strict Project Privacy Obligations:
    • The Hired Party acknowledges that all aspects of their work, including the scope, content, and deliverables of the project, are to remain strictly confidential between The Company and the individual engaging The Company (the “Hiring Party”).
    • The Hired Party is expressly prohibited from sharing, discussing, or disclosing any details of the project with any third party, subcontractor, or other entity without:
      • The prior written consent of The Company; and
      • An explicit Letter of Permission to Share, signed and approved by the Hiring Party or their authorized representative.
  • Adherence to Security Protocols:
    • The Hired Party must implement and maintain robust security measures to protect all Confidential Information and project details, including:
      • Encryption of data at rest and in transit using industry-standard algorithms.
      • Multi-factor authentication (MFA) for access to devices or systems containing project-related data.
      • Segmentation of data storage to prevent unauthorized access to unrelated or sensitive materials.
  • Compliance with Data Protection Laws:
    • The Hired Party must comply with all applicable privacy and data protection laws, including:
      • General Data Protection Regulation (GDPR): For EU-based personal data.
      • California Consumer Privacy Act (CCPA): For California-based personal data.
      • Local and Industry-Specific Regulations: As required by the jurisdictions and sectors in which The Company operates.
  • Prohibition on Unauthorized Sharing or Transfers:
    • The Hired Party may not:
      • Share Confidential Information, project details, or related materials with any external party without express written permission.
      • Store or transfer Confidential Information to personal devices, unapproved systems, or cloud-based platforms.
    • All approved sharing or transfers must be documented and authorized by The Company in writing, with the Hiring Party’s approval if applicable.
  • Incident Response Requirements:
    • In the event of a suspected or confirmed data breach or unauthorized disclosure, the Hired Party must:
      • Notify The Company within 12 hours of discovery.
      • Submit a detailed incident report within 24 hours, outlining the breach, affected systems, and steps taken to mitigate further risks.
      • Fully cooperate with The Company’s investigation and provide unrestricted access to systems, logs, and personnel as required.
    • The Hired Party agrees to bear all costs associated with investigating and remediating incidents caused by their negligence or failure to comply with this Agreement.
  • Audit and Monitoring Rights:
    • The Company reserves the right to conduct audits or monitoring of the Hired Party’s security measures and systems to ensure compliance with this Agreement.
    • The Hired Party must provide requested documentation or access within 7 days of an audit request. Refusal or failure to comply constitutes a material breach of this Agreement.
  • Mandatory Data Deletion and Certification:
    • Upon termination of this Agreement or completion of the project, the Hired Party must:
      • Permanently delete all Confidential Information, including related backups and archives, from their devices and systems.
      • Provide a signed Certificate of Secure Deletion to The Company within 10 days of project completion or termination.
    • Any retention of project data without prior written authorization is considered a willful violation, subject to penalties under Section 6: Liability and Indemnity.
  • Reaffirmation of Project Privacy:
    • The Hired Party must reaffirm their compliance with project privacy obligations annually, or as requested by The Company.
    • Breach of these obligations, including failure to reaffirm compliance, will result in immediate termination of this Agreement and financial penalties as specified in Section 3.5.

 

5.1 Non-Compete Clause

  • Prohibition on Competing Activities:
    • During the term of this Agreement and for a period of three years following its termination, the Hired Party agrees to refrain from directly or indirectly engaging in activities that compete with The Company, including but not limited to:
      • Developing, marketing, selling, or supporting products, services, or solutions similar to or competitive with The Company’s business, offerings, or technologies.
      • Accepting employment, consulting, or contracting opportunities with competitors of The Company.
      • Leveraging proprietary information, methodologies, or trade secrets acquired during the course of this Agreement to aid any competitive enterprise.
  • Definition of Competitors:
    • For the purposes of this clause, a competitor is defined as any individual, entity, or organization engaged in the development, production, or marketing of products, services, or solutions that compete with or are reasonably similar to those of The Company.
    • The Company reserves the right to provide a list of specific competitors upon request, which may be attached as Exhibit A to this Agreement.
  • Restricted Activities Beyond Employment:
    • The Hired Party agrees not to:
      • Establish or Fund Competing Businesses: Form, acquire, or invest in any entity that competes with The Company.
      • Advise or Partner with Competitors: Provide advisory services, consulting, or collaboration with entities that compete with The Company.
      • Develop for Third Parties: Engage in the creation of software, tools, or solutions intended for entities competing with The Company.
  • Prohibition on Indirect Competition:
    • Indirect competition includes activities such as:
      • Acting through intermediaries or proxies to circumvent the restrictions of this Agreement.
      • Sharing or licensing proprietary techniques, algorithms, or methodologies developed for The Company to third parties.
  • Reasonableness and Enforceability of Restrictions:
    • The Hired Party agrees that this clause is reasonable in scope and duration to protect The Company’s legitimate business interests, including its trade secrets, customer relationships, and competitive position.
    • In jurisdictions where non-compete clauses are limited, this clause will be interpreted to the maximum extent permissible by law, ensuring enforceability without invalidating other provisions.
  • Geographic Scope:
    • This clause applies globally, covering any location where The Company currently operates, intends to operate, or engages in business development.
    • If a court deems global enforcement excessive, the clause will default to covering all jurisdictions in which The Company maintains significant business activity or interests.
  • Burden of Proof on Hired Party:
    • The Hired Party acknowledges that any engagement with a competitor will require them to demonstrate conclusively that such engagement does not violate this clause. Failure to provide adequate proof will result in automatic enforcement of remedies as outlined in Section 6: Liability and Indemnity.

 

5.2 Non-Solicitation of Customers 

  • Absolute Prohibition on Solicitation:
    • The Hired Party agrees that during the term of this Agreement and for a period of five years following its termination, they will not, directly or indirectly:
      • Solicit, approach, or engage with any of The Company’s customers, past customers, or potential customers for the purpose of offering competing, similar, or alternative products or services.
      • Disrupt, reduce, or interfere with The Company’s business relationships with its customers or potential customers in any way.
  • Expanded Definition of Customers:
    • For the purposes of this clause, customers include:
      • Active Customers: Individuals, entities, or organizations currently engaged with The Company for its products or services.
      • Past Customers: Individuals, entities, or organizations that have engaged with The Company within the five year preceding the termination of this Agreement.
      • Prospective Customers: Individuals, entities, or organizations identified by The Company as leads or prospects through confidential sales pipelines, proposals, or negotiations.
  • Prohibition on Use of Confidential Information for Solicitation:
    • The Hired Party is expressly prohibited from using or referencing The Company’s proprietary information, including:
      • Customer lists, contact details, or communication histories.
      • Pricing models, sales strategies, or terms of engagement.
      • Marketing materials, proposals, or related data.
    • The use of such information for solicitation or any other purpose outside the scope of this Agreement constitutes a material breach and triggers penalties under Section 6: Liability and Indemnity.
  • Indirect Solicitation and Circumvention Prohibited:
    • The Hired Party agrees not to circumvent this clause by:
      • Utilizing intermediaries, affiliates, or third parties to engage with The Company’s customers.
      • Forming partnerships, joint ventures, or collaborations with entities that aim to solicit The Company’s customers.
      • Leveraging existing personal or professional relationships to approach The Company’s customers on behalf of a competitor.
  • Acknowledgment of Business Necessity:
    • The Hired Party acknowledges that this clause is essential to safeguard The Company’s competitive position, protect customer goodwill, and preserve confidential business relationships.
    • The Hired Party further agrees that the restrictions set forth herein are reasonable, fair, and necessary to protect The Company’s legitimate business interests.
  • Enhanced Remedies for Breach:
    • Breach of this clause will result in immediate enforcement of remedies, including:
      • A financial penalty of $50,000 per violation, applied cumulatively for each instance of solicitation or engagement with a protected customer.
      • Additional restitution for actual and consequential damages, including lost revenue, reputational harm, and remediation costs.
      • Injunctive relief to prevent further solicitation, including but not limited to restraining orders against the Hired Party or associated entities.
      • Recovery of all legal fees, arbitration costs, and investigative expenses incurred by The Company in enforcing this clause.

 

5.3 Non-Solicitation of Employees and Contractors

  • Prohibition on Employee Solicitation:
    • During the term of this Agreement and for a period of five years following its termination, the Hired Party shall not, directly or indirectly:
      • Solicit, recruit, hire, or attempt to hire any current or former employees of The Company.
      • Encourage, persuade, or induce any employee to terminate, reduce their engagement with, or otherwise alter their relationship with The Company to the detriment of The Company.
  • Prohibition on Contractor Solicitation:
    • The Hired Party also agrees not to:
      • Solicit, engage, or hire any current or former contractors, freelancers, or independent service providers of The Company for services that compete with or undermine The Company’s business operations.
      • Use proprietary information, project details, or operational insights gained during this Agreement to identify, recruit, or engage contractors or freelancers previously associated with The Company.
  • Preservation of Workforce and Contractor Network:
    • The Hired Party acknowledges that this clause is essential to:
      • Safeguard The Company’s investment in recruiting, training, and retaining its workforce.
      • Protect The Company’s contractor network and prevent disruption to its business operations or competitive position.
  • Expanded Definition of Solicitation:
    • Solicitation includes, but is not limited to:
      • Direct offers of employment or contractual engagements.
      • Indirect approaches through intermediaries, such as recruitment agencies, affiliates, or personal connections.
      • Public job postings or announcements targeting individuals known to be associated with The Company.
  • Indirect Recruitment and Circumvention Prohibited:
    • The Hired Party agrees not to circumvent this clause by:
      • Acting through intermediaries, proxies, or affiliates to recruit employees or contractors of The Company.
      • Partnering with third parties that aim to solicit, recruit, or engage The Company’s workforce.
  • Obligation to Notify and Prevent Engagement:
    • If an employee, contractor, or freelancer associated with The Company initiates unsolicited contact with the Hired Party regarding employment or engagement, the Hired Party must:
      • Notify The Company in writing within 48 hours
      • Provide details of the contact, including the individual’s identity and the nature of the discussion.
      • Refrain from further engagement unless explicitly approved in writing by The Company.
  • Prohibition on Hiring in Competitive Contexts:
    • The Hired Party may not employ or engage any former employee or contractor of The Company within a two years window after their departure if the engagement involves services or activities that compete with The Company’s business.
  • Enhanced Remedies for Breach:
    • Breach of this clause will result in immediate enforcement of remedies, including:
      • A financial penalty of $50,000 per violation, applied cumulatively for each individual solicited, recruited, or engaged.
      • Full restitution for damages, including costs associated with recruiting, training, and onboarding replacements, as well as lost business opportunities.
      • Injunctive relief, including restraining orders, to prevent further engagement or solicitation.
      • Recovery of all legal fees, arbitration costs, and investigative expenses incurred in enforcing this clause.

 

5.4 Residual Restrictions on Competitive Engagement

  • Definition of Residual Competitive Engagement:
    • Residual competitive engagement encompasses any activity that, directly or indirectly, leverages or builds upon knowledge, skills, methodologies, or insights gained during the Hired Party’s engagement with The Company to:
      • Develop, promote, or sell competing products, services, or solutions.
      • Support competitors or entities with competing interests.
      • Diminish The Company’s market position, reputation, or intellectual property value.
  • Expanded Prohibition on Residual Competitive Activities:
    • For a period of two years following the termination of this Agreement, the Hired Party agrees not to:
      • Engage in any employment, consulting, contracting, or advisory role with entities that compete directly or indirectly with The Company.
      • Replicate, adapt, or commercialize processes, techniques, or strategies proprietary to The Company, including those developed during the term of this Agreement.
      • Participate in the creation or refinement of products or services that overlap significantly with The Company’s offerings or technologies.
  • Expanded Scope of Restrictions:
    • The residual restrictions apply globally and extend to:
      • All industries, sectors, and geographical markets in which The Company operates or has demonstrable plans to operate.
      • Entities reasonably identified as competitors based on industry norms or explicit listings provided by The Company in Exhibit A.
      • All forms of direct or indirect competition, including support functions that enable competing entities to gain market advantages.
  • Burden of Proof and Pre-Engagement Approval:
    • The Hired Party acknowledges that any activity involving overlapping industries or markets will require them to:
      • Notify The Company in writing at least 60 days prior to initiating the activity.
      • Provide sufficient evidence that the activity does not violate the restrictions outlined in this clause.
    • Failure to secure pre-engagement approval or demonstrate compliance will result in enforcement of remedies as outlined below.
  • Exemptions and Conditional Approvals:
    • The Hired Party may request exemptions to engage in specific roles or activities, provided:
      • The activity is limited to non-competing functions within overlapping industries or markets.
      • Full disclosure of the scope, responsibilities, and affiliation is provided to The Company.
      • The Company retains sole discretion to approve or deny such requests.
  • Automatic Extension for Breach:
    • If the Hired Party violates this clause, the duration of residual restrictions will automatically extend by an additional year from the date of the last known breach.
  • Enhanced Remedies for Residual Violations:
    • Any breach of this clause will result in immediate enforcement of remedies, including:
      • A financial penalty of $100,000 per violation, applied cumulatively for each instance of prohibited engagement or activity.
      • Restitution for all damages caused, including lost market opportunities, revenue, or reputation.
      • Injunctive relief to halt all competitive activities and prevent further violations.
      • Recovery of all legal fees, arbitration costs, and investigative expenses incurred by The Company.
      • Liquidated damages equal to three times the estimated financial harm caused by the breach, if quantifiable.

 

6. Liability and Indemnity

6.1 Limitation of Liability

  • Company Liability Limitation:
    • The Company’s total liability for any claims, damages, or losses arising under this Agreement, including but not limited to contractual, tort, or statutory liabilities, shall not exceed the total compensation paid to the Hired Party under this Agreement.
  • Exclusion of Certain Damages:
    • The Company shall not be liable for:
      • Indirect, incidental, or consequential damages, including loss of profits, revenue, or business opportunities.
      • Damages resulting from delays, interruptions, or failures caused by factors beyond The Company’s reasonable control.
      • Claims arising from the Hired Party’s use of third-party tools, systems, or platforms not explicitly approved by The Company.
  • Scope of Liability Exclusions:
    • Liability limitations apply to:
      • Errors, omissions, or defects in proprietary materials, tools, or deliverables provided by The Company.
      • Actions, decisions, or reliance based on information or guidance provided by The Company.
    • These limitations do not apply in cases of:
      • Intentional misconduct, fraud, or gross negligence by The Company.
  • Obligation of Mitigation:
    • The Hired Party agrees to take all reasonable steps to mitigate potential losses, damages, or liabilities arising from any disputes or issues under this Agreement.
  • No Third-Party Beneficiaries:
    • This Agreement does not create any rights, remedies, or benefits for third parties. Any claims made by third parties are solely the responsibility of the Hired Party unless explicitly agreed otherwise in writing by The Company.
  • Liability in Case of Regulatory Non-Compliance:
    • The Company’s liability for regulatory penalties, fines, or non-compliance shall be limited to instances where such violations were caused by The Company’s intentional misconduct. The Hired Party assumes liability for all regulatory violations arising from their actions or omissions.

 

6.2 Indemnification Obligations

  • Hired Party’s Indemnification Obligations:
    • The Hired Party agrees to indemnify, defend, and hold harmless The Company, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, losses, damages, costs, and expenses, including legal fees, arising out of or related to:
      • Breach of this Agreement, including unauthorized use or disclosure of Confidential Information or intellectual property.
      • Negligence, misconduct, or intentional wrongdoing by the Hired Party.
      • Violations of applicable laws, regulations, or third-party rights, including intellectual property rights.
      • Any action or claim brought by a third party as a result of the Hired Party’s work, actions, or omissions under this Agreement.
  • Scope of Indemnification:
    • Indemnification applies to all direct, indirect, incidental, and consequential damages suffered by The Company, including but not limited to:
      • Loss of revenue, business opportunities, or goodwill.
      • Costs associated with litigation, arbitration, or settlements.
      • Expenses incurred in mitigating or resolving the impact of the Hired Party’s actions.
  • Notification and Cooperation in Defense:
    • The Company shall notify the Hired Party promptly of any claim requiring indemnification.
    • The Hired Party shall have the right to assume control of the defense, provided:
      • They engage competent legal counsel approved by The Company.
      • They conduct the defense diligently and in good faith.
    • The Company reserves the right to participate in the defense at its own expense and to approve any settlements that may impact its interests.
  • Failure to Fulfill Indemnification Obligations:
    • If the Hired Party fails to fulfill their indemnification obligations, The Company may:
      • Assume control of the defense and recover all associated costs from the Hired Party.
      • Seek injunctive relief to mitigate ongoing risks or damages.
  • Survival of Indemnification Obligations:
    • The Hired Party’s indemnification obligations shall survive the termination or expiration of this Agreement indefinitely with respect to claims arising from actions taken during the term of this Agreement.

 

6.3 Force Majeure Clause

  • Definition of Force Majeure Events:
    • Force Majeure refers to any event or circumstance beyond the reasonable control of a party that prevents or delays the performance of their obligations under this Agreement, including but not limited to:
      • Natural disasters (e.g., floods, earthquakes, hurricanes).
      • Acts of war, terrorism, or civil unrest.
      • Government actions, regulations, or orders.
      • Widespread internet outages, cyberattacks, or technological failures not caused by the affected party.
      • Pandemics, epidemics, or other public health emergencies.
  • Relief from Obligations:
    • A party affected by a Force Majeure event (the “Affected Party”) shall be excused from performing its obligations under this Agreement to the extent the event renders performance impossible or impractical.
    • The Affected Party must resume performance of its obligations as soon as the Force Majeure event ceases to impact their ability to perform.
  • Notification and Mitigation Requirements:
    • The Affected Party must provide written notice to the other party within five business days of becoming aware of the Force Majeure event.
    • The notice must include:
      • A description of the Force Majeure event and its impact on the Affected Party’s performance.
      • An estimated timeline for resolution or recovery.
    • The Affected Party must take all reasonable steps to mitigate the effects of the Force Majeure event and minimize disruption to the Agreement.
  • Exclusions from Force Majeure Protection:
    • Force Majeure does not excuse obligations arising from:
      • Financial hardship or insolvency.
      • Negligence, misconduct, or failure to plan appropriately.
      • Events reasonably foreseeable at the time of entering into this Agreement.
  • Termination for Prolonged Force Majeure:
    • If a Force Majeure event prevents performance for more than 90 days, The Company may terminate this Agreement by providing written notice.
    • In such cases, neither party shall be liable for damages resulting from the termination, except for obligations accrued prior to the Force Majeure event.

 

6.4 Dispute Resolution Mechanisms

  • Negotiation and Good Faith Resolution:
    • In the event of a dispute arising under this Agreement, the parties agree to first attempt to resolve the matter through good faith negotiations.
    • Either party may initiate the negotiation process by providing written notice of the dispute, outlining the issues in contention and the desired resolution.
  • Mandatory Mediation:
    • If negotiations do not resolve the dispute within 30 days, the parties agree to submit the matter to mandatory mediation before a neutral third-party mediator.
    • The mediation process shall be conducted:
      • In accordance with the rules of [Insert Mediation Body, e.g., American Arbitration Association].
      • At a location mutually agreed upon by the parties or conducted virtually if necessary.
    • The parties shall share the costs of mediation equally, except for individual legal counsel fees.
  • Binding Arbitration:
    • If mediation fails to resolve the dispute, the matter shall be submitted to binding arbitration, with:
      • A single arbitrator mutually agreed upon by the parties, or appointed by the mediation body if the parties cannot agree.
      • Arbitration conducted in accordance with the rules of [Insert Arbitration Body, e.g., International Chamber of Commerce].
    • The arbitrator’s decision shall be final and enforceable in any court of competent jurisdiction.
  • Confidentiality of Proceedings:
    • All negotiations, mediation, and arbitration proceedings under this clause shall remain confidential.
    • Neither party shall disclose the existence, content, or results of the proceedings without the prior written consent of the other party, except as required by law.
  • Provisional Remedies:
    • Notwithstanding this clause, either party may seek injunctive relief or other provisional remedies in a court of law to prevent immediate and irreparable harm.
  • Jurisdiction and Venue for Legal Actions:
    • Any legal actions permitted under this Agreement, including the enforcement of arbitration awards, shall be brought exclusively in the courts of Oakland County,  in the State of Michigan, USA.

 

7.1 Compensation Structure

  • Defined Compensation Terms:
    • The Hired Party shall be compensated at the rates and terms specified in Exhibit B or as agreed in writing. Compensation includes:
      • Base fees or hourly rates for services rendered.
      • Pre-approved reimbursable expenses directly related to the performance of this Agreement, subject to The Company’s expense policy.
    • All payments are subject to adjustments for compliance and performance as outlined in this Agreement.
  • Payment Schedule and Invoicing Requirements:
    • Payments will be issued on a weekly or monthly basis within 30 days or sooner after receipt of an accurate invoice of services rendered.
    • Invoices must include:
      • A detailed breakdown of hours worked or deliverables completed.
      • Itemized pre-approved expenses with supporting receipts or documentation.
    • Inaccurate or incomplete invoices may be rejected and must be revised before payment processing resumes.
  • Conditional Payment Obligations:
    • The Company’s obligation to pay is contingent upon:
      • Completion of Deliverables: Deliverables must meet the quality, accuracy, and timeliness standards set forth in this Agreement or its exhibits.
      • Compliance with Obligations: The Hired Party must comply with all terms of this Agreement, including IP, confidentiality, and performance requirements.
      • Submission of Documentation: All required reports, files, or other deliverables must be submitted before payment is processed.
  • Remedies for Non-Performance or Breach:
    • The Company reserves the right to:
      • Withhold payment for incomplete, delayed, or substandard deliverables.
      • Deduct amounts from payments if expenses are deemed excessive, unsupported, or outside pre-approval.
      • Suspend payments if the Hired Party breaches any term of this Agreement, including but not limited to IP violations or confidentiality breaches.
  • Final Payment and Holdback Clause:
    • The Company may withhold 30% of the total compensation as a performance holdback, which will only be released upon satisfactory completion of all services and final acceptance of deliverables.
    • In cases of dispute, final payment will not be issued until the dispute is resolved.
  • Tax Responsibility and Compliance:
    • The Hired Party is solely responsible for:
      • Reporting and paying all applicable taxes, including income, VAT, and self-employment taxes.
      • Providing accurate and valid tax documentation (e.g., W-9, VAT number) as required by law.
    • The Company will not withhold taxes or provide benefits, as the Hired Party is engaged as an independent contractor.

 

7.2 Separate Wages Agreement 

  • Applicability and Scope:
    • This Agreement does not define specific wages or salary arrangements. Such terms shall be governed by a separate written agreement between The Company and the Hired Party (the “Wages Agreement”).
    • The Wages Agreement shall:
      • Detail the agreed-upon rate, payment schedule, and any allowances, bonuses, or benefits.
      • Incorporate by reference the terms of this Agreement, including obligations related to intellectual property, confidentiality, and performance.
  • Precedence of Terms:
    • In the event of a conflict between this Agreement and the Wages Agreement:
      • This Agreement shall prevail with respect to intellectual property, confidentiality, liability, and any non-wage-related obligations.
      • The Wages Agreement shall govern terms specific to wages, provided they do not conflict with overarching obligations under this Agreement.
  • Performance-Based Payment Adjustments:
    • Wages outlined in the Wages Agreement are conditional upon:
      • Timely and satisfactory completion of all assigned deliverables.
      • Adherence to performance standards, deadlines, and contractual obligations outlined in this Agreement.
    • The Company reserves the right to:
      • Withhold or delay payment if deliverables fail to meet agreed-upon standards or deadlines.
      • Deduct amounts for incomplete or unsatisfactory work, provided the Hired Party is notified in writing with a reasonable opportunity to cure the deficiencies.
  • Resolution of Wage Disputes:
    • The Hired Party must raise any wage-related disputes in writing within 10 days of receiving payment or notice of non-payment.
    • The dispute notification must include:
      • A detailed explanation of the issue.
      • Supporting documentation, such as time logs or evidence of completed deliverables.
    • The Company agrees to review and respond to disputes within 10-30 business days.
    • Failure to resolve the dispute through written communication may escalate to mediation or arbitration as outlined in 6.4 Dispute Resolution Mechanisms.
  • Tax and Benefits Disclaimer:
    • All wages or compensation paid under a Wages Agreement are considered taxable income, for which the Hired Party is solely responsible.
    • The Hired Party acknowledges that they are engaged as an independent contractor and, as such, are not entitled to:
      • Employer-provided benefits, such as health insurance, paid leave, or retirement contributions.
      • Tax withholdings by The Company, including payroll taxes or contributions to social security programs.
  • Flexibility for Additional Agreements:
    • The Company reserves the right to negotiate or amend the Wages Agreement separately, provided such amendments are documented in writing and signed by both parties.

 

7.3 Residuals and Royalties for Approved Exceptions

  • Strict Scope of Residuals and Royalties:
    • Residuals and royalties are limited exclusively to intellectual property (IP), deliverables, or creations explicitly approved in writing by The Company as exceptions to its standard ownership terms.
    • The Approved Exceptions Agreement must:
      • Clearly identify the IP or deliverable eligible for residuals or royalties.
      • Define the percentage, payment schedule, and method of royalty calculations.
      • Include any restrictions, performance metrics, or conditions under which royalties may be earned.
  • Non-Ownership of Intellectual Property:
    • Approval for residuals or royalties does not grant the Hired Party any ownership, control, or decision-making rights over the IP or its commercialization.
    • The Company retains sole discretion to modify, license, or discontinue the IP without prior notice or obligation to the Hired Party.
  • Royalty Payment Terms and Adjustments:
    • Royalties will be calculated based on net revenues, which exclude:
      • Administrative costs, marketing expenses, refunds, chargebacks, and other revenue deductions.
      • Third-party licensing fees or other costs associated with commercialization.
    • Payments will be made on a semi-annual basis within 60 days after the close of the applicable accounting period.
    • The Company reserves the right to delay or adjust royalty payments if:
      • Revenues are subject to legal disputes, collection issues, or ongoing audits.
      • The Hired Party fails to meet obligations outlined in the Approved Exceptions Agreement.
  • Termination and Forfeiture of Royalties:
    • Residuals or royalties shall immediately cease, and all future entitlements will be forfeited if:
      • The IP is retired, discontinued, or rendered commercially unviable at The Company’s discretion.
      • The Hired Party breaches any term of this Agreement, including confidentiality, IP, or non-compete clauses.
      • The Approved Exceptions Agreement specifies conditions for expiration or termination.
      • The Hired Party fails to maintain active communication regarding the IP or perform any duties required under the Approved Exceptions Agreement.
  • Audit and Dispute Restrictions:
    • The Hired Party may request an independent audit of royalty calculations under the following conditions:
      • The audit must be pre-approved in writing by The Company.
      • The audit may occur no more than once per year, and The Hired Party shall bear all associated costs unless discrepancies exceeding 10% are identified.
      • The Hired Party waives the right to challenge royalty calculations after 30 days from receipt of payment.
  • Residual Exemptions:
    • The Hired Party acknowledges that any IP or deliverables created without explicit prior approval under the Approved Exceptions Agreement are not eligible for residuals or royalties, regardless of subsequent commercialization.
    • The Company retains the right to retroactively revoke eligibility for residuals or royalties if any misconduct, negligence, or misrepresentation by the Hired Party is discovered.
  • No Right to Injunctive Relief:
    • The Hired Party waives the right to seek injunctive relief or prevent The Company from modifying, licensing, or discontinuing the IP associated with approved residuals or royalties.

 

7.4 Reimbursement of Expenses

  • Eligibility for Reimbursement:
    • Reimbursement for expenses is strictly limited to those that:
      • Are expressly pre-approved in writing by The Company.
      • Directly and demonstrably relate to the Hired Party’s performance of services under this Agreement.
      • Comply fully with The Company’s reimbursement policy outlined in Exhibit C, including all cost limits and procedural requirements.
  • Submission and Documentation Requirements:
    • The Hired Party must submit reimbursement requests within 15 days of incurring the expense. Each request must include:
      • A detailed description of the expense, its purpose, and its necessity.
      • Original receipts or invoices with no alterations or missing details.
      • Additional supporting documentation as requested by The Company.
    • Failure to meet these submission requirements or deadlines may result in automatic denial of reimbursement.
  • Company’s Review and Approval Rights:
    • The Company has sole discretion to approve or deny any reimbursement request, regardless of prior verbal or informal approval.
    • Reimbursement requests may be denied for:
      • Insufficient documentation or justification.
      • Expenses deemed excessive, unreasonable, or unnecessary.
      • Any costs outside the scope of pre-approved categories in Exhibit C.
    • Denials are final unless appealed as outlined below.
  • Restricted Reimbursement Categories:
    • The following expenses are categorically ineligible for reimbursement unless explicitly authorized in writing by a senior representative of The Company:
      • Travel upgrades, luxury accommodations, or premium services.
      • Costs incurred from personal negligence, such as late fees, penalties, or fines.
      • Purchases of equipment, software, or subscriptions unless approved as deliverables.
      • Personal meals, entertainment, or non-business-related expenses.
  • Timing of Reimbursement Payments:
    • Approved reimbursements will be paid within 40 days of final approval.
    • Payments will only be processed after the Hired Party’s compliance with all deliverables, documentation requirements, and outstanding obligations under this Agreement.
  • Appeals and Final Discretion:
    • If a reimbursement request is denied, the Hired Party may submit a written appeal within 10 days of receiving the denial notice, accompanied by additional evidence or justification.
    • The Company retains final and binding authority to resolve appeals and may reject further appeals at its discretion.
  • Audit and Verification Rights:
    • The Company reserves the right to:
      • Audit submitted expenses for accuracy, necessity, and adherence to policy at any time.
      • Require additional verification, including but not limited to vendor confirmations, for submitted expenses.
      • Suspend or revoke reimbursement privileges for repeated violations of this section.
  • Fraudulent or Improper Claims:
    • Submission of fraudulent, altered, or misrepresented reimbursement claims constitutes a material breach of this Agreement and will result in:
      • Immediate termination of this Agreement.
      • Reimbursement denial and repayment of any amounts already disbursed.
      • Legal action for recovery of damages and costs incurred by The Company.

 

8.1.1 Choice of Law

  • Primary Governing Law:
    • This Agreement shall be governed by, interpreted, and enforced in accordance with the laws of Oakland County, in the State of Michigan, USA, without regard to its conflict of law provisions or principles.
  • Broad Applicability:
    • The chosen governing law shall apply to all claims, disputes, or controversies arising out of, or related to, this Agreement, regardless of:
      • The physical location of either party during the execution or performance of this Agreement.
      • The jurisdictions where the Hired Party conducts business or holds assets.
  • Irrevocability of Choice of Law:
    • The selection of governing law is irrevocable and shall not be subject to challenge by the Hired Party under any circumstances, including conflicts between laws of different jurisdictions or changes in the Hired Party’s business operations or residency.

 

8.1.2 Precedence of Governing Law

  • Supremacy of Specified Law:
    • The parties explicitly agree that the laws of Oakland County, the State of Michigan, USA shall prevail over any conflicting statutes, regulations, or legal principles from other jurisdictions, ensuring consistent application and enforcement of this Agreement.
  • Global Exclusivity:
    • The specified governing law shall apply to all claims, disputes, or controversies arising out of or relating to this Agreement, irrespective of:
      • The Hired Party’s domicile, place of residence, or principal place of business.
      • The location where services, deliverables, or activities under this Agreement are performed, initiated, or completed.
      • Any alternative legal or regulatory frameworks that might otherwise apply due to international or cross-jurisdictional considerations.
  • Waiver of Jurisdictional Conflicts:
    • The Hired Party irrevocably waives any right to invoke the laws of another jurisdiction as a basis for defense, counterclaim, or any other purpose in disputes under this Agreement.
    • This waiver extends to all jurisdictions where the Hired Party operates, holds assets, or conducts business.
  • Binding Enforcement:
    • The choice of governing law is binding on both parties, their successors, assigns, and affiliates, ensuring that the terms of this Agreement remain enforceable regardless of changes in either party’s location, status, or business operations.

 

8.1.3 Exclusions (Enhanced for International Applicability)

  • Exclusion of International Treaties:
    • The United Nations Convention on Contracts for the International Sale of Goods (CISG) and any other international trade agreements or conventions are expressly excluded from application to this Agreement.
    • This exclusion applies regardless of the Hired Party’s location, nationality, or jurisdiction of operation.
  • Exclusion of Conflicting Foreign Laws:
    • Any foreign legal doctrines, principles, or regulations that conflict with the governing law specified in this Agreement are excluded, even if:
      • The Hired Party resides or conducts business in a jurisdiction where such foreign laws might ordinarily apply.
      • Services or deliverables are performed outside the governing jurisdiction specified herein.
  • Cross-Border Compliance Obligations:
    • The Hired Party agrees to ensure compliance with this Agreement irrespective of local regulations or restrictions, except where such compliance would result in a direct violation of mandatory local laws.
    • In the event of such a conflict, the Hired Party must:
      • Notify The Company immediately in writing, detailing the conflicting requirement.
      • Seek written guidance or approval from The Company to address the issue.
  • Preservation of Enforceability:
    • The exclusion of treaties or foreign laws does not affect the enforceability of this Agreement under the specified governing law.
    • If a provision is deemed unenforceable in any jurisdiction, it shall be modified to the extent necessary to comply with local laws, without affecting the enforceability of the remainder of this Agreement.
  • Binding Nature Across Jurisdictions:
    • The Hired Party acknowledges and agrees that:
      • This Agreement remains binding and enforceable across all jurisdictions where the Hired Party operates or provides services.
      • Any disputes shall be resolved exclusively under the specified governing law and jurisdiction, regardless of the Hired Party’s location or residence.

 

8.2 Jurisdiction and Venue

  • Exclusive Jurisdiction Clause:
    • All disputes, claims, or controversies arising out of or relating to this Agreement, including its interpretation, performance, or breach, shall be subject to the exclusive jurisdiction of the courts located in Oakland County, Michigan, USA.
    • The Hired Party expressly consents to the jurisdiction of these courts, regardless of their location or where services are performed.
  • Venue for Legal Proceedings:
    • Legal proceedings under this Agreement shall be brought solely in the specified venue, ensuring a consistent and predictable forum for dispute resolution.
    • This applies regardless of the Hired Party’s domicile, operational base, or place of business activity.
  • Waiver of Alternative Forums:
    • The Hired Party irrevocably waives the right to:
      • Challenge the specified jurisdiction or venue based on inconvenience, lack of personal jurisdiction, or any other basis.
      • File counterclaims, motions, or seek remedies in any alternative forum or jurisdiction outside of those specified herein.
  • Binding and Global Enforcement of Judgments:
    • Judgments rendered by the specified courts shall be binding and enforceable in all jurisdictions where the Hired Party resides, operates, holds assets, or conducts business.
    • The Hired Party agrees to cooperate with The Company in enforcing such judgments, including complying with local laws for recognition and enforcement.
    • In some cases, a legal representative may act on behalf of the The Company where the hiring party resides in cases outside of the USA.
  • Consent to Alternative Dispute Mechanisms in Jurisdiction:
    • The Hired Party agrees that The Company may elect to resolve disputes through mediation or arbitration within the same jurisdiction, as a supplement or alternative to court proceedings. Such mechanisms will not affect the exclusivity of the specified jurisdiction.
  • Service of Process Clause:
    • The Hired Party agrees to accept service of process via:
      • Certified mail or courier delivery to their last known address.
      • Email to their last known email address used in communications with The Company.
      • Any other method permissible under the governing law of the specified jurisdiction.
    • Service of process shall be deemed effective:
      • Upon confirmation of receipt.
      • Or five days after dispatch, whichever is earlier.
  • Costs and Fees for Jurisdictional Challenges:
    • If the Hired Party initiates a jurisdictional or venue challenge and fails, they shall bear all costs, including The Company’s legal fees and court costs, incurred in defending such a challenge.

 

Updated Arbitration Agreement

8.3 Arbitration Agreement

  • Arbitration as Primary Dispute Resolution:
    • Any dispute, controversy, or claim arising out of or relating to this Agreement, including its breach, termination, or interpretation, shall be resolved through binding arbitration in accordance with the rules of an arbitration party chosen by The Company, or the International Court of Arbitration.
    • For claims below $50,000, expedited arbitration procedures shall apply.
  • Interim Relief During Arbitration:
    • Either party may seek interim or provisional relief, such as injunctive orders, from a court of competent jurisdiction without waiving the arbitration agreement.
  • Venue and Language:
    • Arbitration shall be conducted in Detroit, Michigan, or at The Company’s discretion, virtually through an approved arbitration platform. The language of arbitration shall be English.
  • Selection of Arbitrator:
    • A single arbitrator, jointly selected by the parties, shall preside over the arbitration. If the parties cannot agree on an arbitrator within 15 days, the arbitration body shall appoint one.
  • Limited Discovery:
    • The arbitrator may authorize limited discovery, ensuring that the process remains efficient and cost-effective.
  • Arbitration Costs:
    • Each party shall bear its own legal fees and expenses unless the arbitrator determines that a claim, counterclaim, or defense was frivolous or brought in bad faith, in which case the non-prevailing party shall cover the prevailing party’s reasonable legal costs.
  • Exclusions from Arbitration:
    • The Company may pursue court action for:
      • Claims involving intellectual property rights or injunctive relief.
      • Any disputes related to the enforcement of arbitration awards.
  • Confidentiality of Arbitration Proceedings:
    • All aspects of the arbitration process, including filings, evidence, and decisions, shall remain strictly confidential, except as required by law or for enforcing the award.
  • Enforceability of Arbitration Awards:
    • Arbitration awards shall be final and binding and enforceable in any jurisdiction under the New York Convention or other applicable treaties.
  • Penalty for Non-Compliance:
    • Failure to comply with the arbitration award within 30 days of issuance shall result in additional damages, including all enforcement costs incurred by the prevailing party.

 

9.1 Entire Agreement

9.1 Entire Agreement

  1. Integration and Scope of Governing Documents:
    • This Agreement, including all attached exhibits, schedules, referenced policies, and the NationalIntel.com Terms and Privacy Agreement available at https://nationalintel.com/terms, collectively constitutes the entire agreement between the parties concerning the subject matter herein.
    • These documents supersede all prior agreements, communications, representations, or understandings, whether oral, written, or implied, related to the services, obligations, or deliverables governed by this Agreement.
  2. Unified Governance Framework:
    • This Agreement and the NationalIntel.com Terms and Privacy Agreement are intended to work together to provide comprehensive governance of the relationship between the parties.
    • In the event of conflict or inconsistency between the terms of this Agreement and the NationalIntel.com Terms and Privacy Agreement:
      • The provisions offering the greatest protection or benefit to The Company, as determined solely by The Company, shall govern.
      • Where such determination is not possible, this Agreement shall prevail.
  3. Acknowledgment of Binding Nature:
    • The Hired Party acknowledges and agrees that the NationalIntel.com Terms and Privacy Agreement, as published on https://nationalintel.com/terms, are incorporated by reference into this Agreement and are binding regardless of whether the Hired Party has reviewed or accessed them.
    • Failure to review these terms shall not exempt the Hired Party from their obligations or diminish their enforceability.
  4. Dynamic Incorporation of Website Terms:
    • The Hired Party agrees to be bound by the most current version of the NationalIntel.com Terms and Privacy Agreement, provided:
      • The updates do not conflict with or diminish the protections or obligations established in this Agreement.
      • Notice of material updates is provided to the Hired Party within [30 days] of publication.
    • Updates to the NationalIntel.com Terms and Privacy Agreement shall not:
      • Alter, modify, or reduce the obligations, rights, or protections established in this Agreement.
      • Impose new obligations on the Hired Party unless explicitly acknowledged and agreed to in writing.
  5. Fallback and Default Governance:
    • If any provision of the NationalIntel.com Terms and Privacy Agreement is found unenforceable, inapplicable, or invalid, the corresponding provisions of this Agreement shall govern.
    • Where a subject matter is addressed only partially or not at all by the NationalIntel.com Terms and Privacy Agreement, this Agreement shall govern exclusively.
    • The Company reserves the right to interpret ambiguous or overly broad provisions in a manner that preserves its business interests and legal protections.
  6. Preservation of Intent:
    • The inclusion of the NationalIntel.com Terms and Privacy Agreement is not intended to modify, reduce, or invalidate the terms of this Agreement.
    • Both documents are intended to collectively enhance The Company’s rights and protections. In the event of ambiguity, the terms of this Agreement shall be interpreted in favor of preserving The Company’s stated intent and business interests.
  7. Safeguards in Disputes:
    • In the event of a dispute, The Company may enforce provisions of either this Agreement or the NationalIntel.com Terms and Privacy Agreement, at its sole discretion, provided such enforcement does not result in conflicting obligations.
  8. No Reliance on External Representations:
    • The parties confirm that neither has relied on any representations, promises, or warranties, whether explicit, implicit, inferred, or otherwise, not expressly included in this Agreement or the NationalIntel.com Terms and Privacy Agreement.
  9. Severability and Adjustments:
    • If any provision is deemed unenforceable, the parties agree to negotiate in good faith to replace it with a legally enforceable term reflecting the original intent.
    • The remaining provisions shall remain in full force, and ambiguous terms shall be interpreted to maximize The Company’s protection.
  10. Global Enforceability:
    • This Agreement and the NationalIntel.com Terms and Privacy Agreement are enforceable in all jurisdictions where the Hired Party operates, holds assets, or conducts business.
    • Any ambiguity or invalidation of a provision in one jurisdiction shall not affect enforceability in other jurisdictions.
    • The Hired Party agrees to cooperate in good faith to facilitate enforcement globally, including compliance with applicable laws for recognition and enforcement of judgments or awards.

 

9.2 Non-Waiver of Rights

  1. No Implied Waiver of Rights:
    • The failure, delay, or partial exercise by The Company in enforcing any provision of this Agreement or the NationalIntel.com Terms and Privacy Agreement shall not be deemed a waiver of its rights to enforce the same or any other provision at any time.
  2. Requirement for Express Written Waivers:
    • Waivers of any rights or provisions under this Agreement must:
      • Be expressly stated in a written instrument.
      • Be signed by an authorized representative of The Company.
    • A written waiver shall apply solely to the specific provision and instance described therein and shall not extend to subsequent or unrelated breaches, acts, or omissions.
  3. Reservation of Rights and Remedies:
    • The Company’s rights and remedies under this Agreement are cumulative and may be exercised concurrently or sequentially, as The Company deems appropriate.
    • The exercise of any right or remedy shall not preclude The Company from exercising any other rights or remedies available under this Agreement, at law, or in equity.
  4. Non-Waiver of Future Breaches or Obligations:
    • A waiver of any breach, violation, or default under this Agreement shall not constitute a waiver of:
      • Any subsequent breach, violation, or default of the same provision.
      • Any other provision or obligation under this Agreement.
  5. Automatic Reinstatement of Waived Rights:
    • Any provision or right deemed waived under this Agreement shall automatically be reinstated under the following circumstances:
      • If the circumstances leading to the waiver cease to exist.
      • If the waiver was granted based on incomplete, misleading, or fraudulent information provided by the Hired Party.
  6. Limited Scope of Waivers:
    • Waivers granted by The Company shall not be interpreted to:
      • Alter the terms of this Agreement or the NationalIntel.com Terms and Privacy Agreement.
      • Create any ongoing obligation to waive future rights or obligations under similar circumstances.
  7. Preservation of Contractual Integrity:
    • This Non-Waiver Clause shall not limit The Company’s ability to enforce the full scope of its rights and remedies under this Agreement or any applicable law, even in cases where such enforcement is delayed or deferred.
    • Any ambiguity in this clause shall be resolved in favor of preserving The Company’s rights and remedies.

 

Here’s a further refined and optimized version of the 9.3 Force Majeure clause with even greater precision and protections for The Company:

9.3 Force Majeure

  1. Definition of Force Majeure Events:
    • A “Force Majeure Event” refers to circumstances beyond the reasonable control of the affected party (the “Affected Party”), which render performance of obligations under this Agreement impracticable, illegal, or impossible, including but not limited to:
      • Acts of God (e.g., earthquakes, floods, hurricanes, wildfires, or other natural disasters).
      • Acts of war, terrorism, riots, insurrections, or civil unrest.
      • Government orders, embargoes, sanctions, or changes in applicable laws or regulations that materially impair performance.
      • Public health emergencies, including pandemics or epidemics, officially declared by recognized authorities (e.g., the World Health Organization or CDC).
      • Failures of essential utilities, cyberattacks, telecommunications breakdowns, or infrastructure collapses not caused by the Affected Party’s negligence or lack of preparedness.
  2. Notification and Mitigation:
    • The Affected Party must:
      • Notify the other party in writing within [3 business days] of the Force Majeure Event’s occurrence, detailing the nature, anticipated impact, and expected duration of the event.
      • Use diligent and commercially reasonable efforts to mitigate the effects of the Force Majeure Event on its performance.
      • Provide regular updates regarding its mitigation efforts and anticipated timeline for resuming full performance.
  3. Temporary Suspension of Obligations:
    • The obligations of the Affected Party shall be temporarily suspended to the extent impacted by the Force Majeure Event, provided that:
      • The suspension does not exceed [20 days] without the written agreement of the other party.
      • The Affected Party continues to fulfill obligations not directly affected by the Force Majeure Event.
  4. Exclusions from Force Majeure Protection:
    • Force Majeure shall not excuse:
      • Payment obligations, including fees, royalties, or reimbursement due under this Agreement.
      • The failure to protect confidential information or intellectual property as required under this Agreement.
      • Failures arising from negligence, willful misconduct, or the absence of reasonable contingency planning for foreseeable events.
      • Performance delays caused by workforce shortages or logistical challenges unless caused directly by a Force Majeure Event.
  5. Termination Due to Prolonged Force Majeure:
    • If the Force Majeure Event continues for more than [90 days], either party may terminate this Agreement by providing written notice to the other party. Termination under this clause shall:
      • Not result in liability for damages arising solely from such termination.
      • Not relieve either party of obligations that expressly survive termination, as outlined in this Agreement.
  6. Survival of Key Obligations:
    • The following obligations shall survive any suspension or termination under this clause:
      • Confidentiality and non-disclosure obligations.
      • Intellectual property rights and related obligations.
      • Indemnification and limitation of liability clauses.
  7. Anticipated and Foreseeable Events Excluded:
    • The parties agree that foreseeable or inherent risks related to the services provided (e.g., known regulatory delays, anticipated supply chain issues, or seasonal disruptions) shall not constitute Force Majeure Events unless they escalate unpredictably beyond reasonable expectations.
  8. Force Majeure Resolution Plan:
    • Upon the conclusion of a Force Majeure Event, the Affected Party shall submit a written resolution plan to the other party within [10 business days], detailing:
      • Measures taken during the event to minimize impact.
      • The timeline and strategy for resuming full performance.
      • Any remaining obstacles requiring joint action or renegotiation.

 

9.4 Notices and Communications

  1. Exclusive Method of Communication:
    • All Notices required or permitted under this Agreement shall be sent exclusively via email to the following designated addresses:
      • nationalintel.com@gmail.com
      • info@nationalintel.com
    • Notices must include the subject line: “Notice to National Intel” or “Formal Notice to National Intel”, unless otherwise specified in writing by The Company.
  2. Requirements for Valid Notices:
    • To be considered valid, Notices must include:
      • The subject line specified above.
      • The full name, contact information, and role of the sender.
      • A clear and specific statement of the purpose of the Notice.
      • Supporting documentation, if applicable, in PDF or another widely accepted format.
    • Attachments must not exceed 2 MB in size. Notices with attachments exceeding this limit may be deemed invalid unless prior written approval is obtained.
  3. Effective Date of Delivery:
    • Notices sent to the designated email addresses shall be deemed received:
      • Upon receipt of an explicit written acknowledgment of the Notice by The Company.
      • If no acknowledgment is received, the Notice shall still be deemed valid if:
        • Delivery confirmations exist for both designated email addresses.
        • No failure notification is received within [2 business days] after sending.
  4. Redundant Delivery for Validity:
    • All Notices must be sent to both designated email addresses for security and redundancy purposes.
    • Notices sent to only one email address are invalid unless explicitly waived by The Company.
  5. Obligations to Maintain Valid Email Addresses:
    • The parties agree to maintain valid and functional email addresses for communications under this Agreement.
    • The Hired Party shall notify The Company of any changes to their email contact information at least [3 business days] prior to such change taking effect.
  6. Exclusion of Informal Communications:
    • Informal communications (e.g., verbal discussions, text messages, or emails sent to addresses other than the designated addresses) shall not constitute valid Notices under this Agreement.
  7. Alternative Methods for Critical Circumstances:
    • The Company reserves the right to require physical delivery (e.g., certified mail or courier) for Notices related to:
      • Legal disputes or arbitration.
      • Termination of this Agreement.
      • Intellectual property enforcement actions.
  8. Acknowledgment of Critical Notices:
    • For Notices involving arbitration, termination, or significant contractual changes:
      • The sending party must request and receive a written acknowledgment of receipt from The Company within [3 business days].
      • If acknowledgment is not provided, the Notice shall still be deemed received if delivery confirmations exist for both designated email addresses and no failure notification is received.
  9. Contact for Notices to The Company:
    • All Notices shall be addressed to:
      • National Intel Corp.
      • Emails:
        • nationalintel.com@gmail.com
        • info@nationalintel.com
      • Subject: “Notice to National Intel” or “Formal Notice to National Intel”
  10. Electronic Validity of Notices:
    • The parties agree that electronic communications sent in compliance with this section satisfy all formal Notice requirements under this Agreement and shall be deemed as legally binding as Notices delivered via traditional methods.
  11. Modification of Notice Requirements:
    • The Company may update the designated email addresses, subject line requirements, or other Notice procedures by providing written notice to the Hired Party at least [10 business days] before such changes take effect.

 

9.5 Assignment and Delegation

  1. Prohibition on Assignment Without Consent:
    • The Hired Party shall not assign, transfer, delegate, or subcontract any of their rights or obligations under this Agreement without the prior written consent of The Company. Any attempted assignment without such consent shall be null and void.
  2. Permitted Assignments by The Company:
    • The Company may assign or transfer its rights and obligations under this Agreement:
      • To any affiliate, successor, or purchaser of substantially all of The Company’s assets.
      • As part of a corporate restructuring, merger, or acquisition.
  3. Ownership of IP During Assignment or Delegation:
    • Nothing in this section shall be construed to transfer, assign, or grant any ownership interest, rights, or licenses in The Company’s intellectual property, proprietary systems, or software to any third party as a result of an assignment, transfer, delegation, or subcontracting under this Agreement.
  4. Continuing Obligations Upon Assignment:
    • Any assignment or delegation permitted under this Agreement shall not relieve the assigning party of its obligations unless expressly agreed to in writing by the other party.
  5. Subcontracting by the Hired Party:
    • Subcontracting by the Hired Party is strictly prohibited without prior written approval from The Company.
    • If The Company grants approval, the Hired Party shall:
      • Ensure that the subcontractor signs a legally binding agreement acknowledging The Company’s ownership of all intellectual property, proprietary systems, and confidential information.
      • Ensure that the subcontractor complies with all terms of this Agreement, including obligations regarding confidentiality and intellectual property protection.
      • Remain fully responsible for the subcontractor’s performance and any resulting breaches or damages.
    • The Hired Party shall provide copies of such agreements to The Company upon request.
  6. Specific Prohibition on Assignment of IP-Related Obligations:
    • The Hired Party shall not assign or delegate any obligations related to intellectual property creation, development, or protection under this Agreement without the prior written consent of The Company, which may be withheld at its sole discretion.
  7. Notice of Assignment:
    • The party assigning its rights or obligations under this Agreement shall provide written notice to the other party at least [duration: 30 days] prior to the effective date of the assignment.
  8. Effect of Assignment on Rights and Remedies:
    • Any assignment, delegation, or transfer shall not affect or limit The Company’s rights, remedies, or protections under this Agreement.
  9. Binding Effect on Successors:
    • This Agreement shall be binding upon, and inure to the benefit of, the parties and their respective successors, assigns, and permitted transferees.
  10. Indemnification for Assignment or Delegation Breaches:
  • The Hired Party shall indemnify, defend, and hold harmless The Company against any claims, damages, losses, or liabilities arising from unauthorized assignments, delegations, or breaches by subcontractors or transferees, including but not limited to those involving intellectual property or confidential information.
  1. Audit Rights for Compliance Verification:
  • The Company reserves the right to audit any subcontractor, transferee, or assignee approved under this Agreement to ensure compliance with its terms, including but not limited to confidentiality, intellectual property protection, and performance standards. The Hired Party shall facilitate such audits and provide all necessary access and documentation upon request.
  1. Assignment in Violation of Terms:
  • Any assignment or delegation made in violation of this section shall be deemed invalid and shall constitute a material breach of this Agreement, entitling The Company to immediate termination or other remedies.

 

9.6 Survival Clause

  1. Scope of Survival:
    • The following provisions shall survive the termination, expiration, or cancellation of this Agreement, regardless of the reason for termination, and shall remain enforceable to the fullest extent permitted by law:
      • Intellectual Property Rights: To preserve The Company’s perpetual ownership and exclusive rights over all intellectual property, inventions, algorithms, and proprietary systems developed or utilized under this Agreement.
      • Confidentiality and Non-Disclosure: To ensure the indefinite protection of The Company’s proprietary information, trade secrets, and other confidential materials disclosed to the Hired Party.
      • Liability and Indemnification: To hold the Hired Party accountable for actions, negligence, or misconduct during or related to the term of this Agreement, including damages or costs incurred post-termination.
      • Dispute Resolution and Governing Law: To govern the resolution of any disputes arising after termination and to ensure consistency in legal jurisdiction and applicable law.
      • Force Majeure Obligations: To address any lingering obligations delayed, excused, or impacted by Force Majeure Events prior to termination.
      • Assignment and Delegation Compliance: To enforce any prior assignment, delegation, or subcontracting obligations, ensuring compliance by successors, transferees, and subcontractors.
      • Audit Rights and Compliance Verification: To enable The Company to verify the Hired Party’s compliance with surviving obligations, including IP protection and confidentiality.
  2. Duration of Survival:
    • The surviving provisions shall remain in effect as follows:
      • Confidentiality and Non-Disclosure: Indefinitely, unless otherwise specified in this Agreement or applicable law.
      • Intellectual Property Rights: Permanently, without limitation.
      • Liability and Indemnification: For a period of [7 years] following termination or until all claims and liabilities are resolved, whichever is longer.
      • Dispute Resolution and Governing Law: Until the resolution of all claims, disputes, or obligations arising from this Agreement.
      • Force Majeure Obligations: Until all obligations affected by the Force Majeure Event are fully performed or settled.
      • Audit Rights and Compliance Verification: For [3 years] following termination.
  3. Purpose of Survival:
    • The survival of these provisions is expressly intended to:
      • Preserve and enforce The Company’s legal, financial, and intellectual property interests.
      • Ensure accountability for all obligations and liabilities incurred during the term of this Agreement, including post-termination breaches.
      • Provide a framework for resolving disputes or enforcing remedies after termination.
  4. Prohibition on Circumvention of Survival Provisions:
    • The Hired Party agrees not to circumvent, contest, or challenge the enforceability of the surviving provisions in any manner.
    • Any attempt to disclaim or avoid these obligations shall constitute a material breach, entitling The Company to seek:
      • Injunctive relief, including emergency measures to prevent harm.
      • Monetary damages, including costs associated with enforcing survival provisions.
      • Legal fees, court costs, and other expenses incurred in enforcing this clause.
  5. Extension of Survival Periods for Breach or Dispute:
    • If the Hired Party breaches any surviving provision or disputes its enforceability, the applicable survival period shall be automatically extended until:
      • The breach is remedied to The Company’s satisfaction.
      • The dispute is resolved through arbitration, litigation, or other means.
  6. Jurisdiction-Specific Survival Adjustments:
    • If any survival provision is deemed unenforceable in a specific jurisdiction, such provision shall be interpreted to provide the maximum enforceable protection under local laws, without affecting the enforceability of other provisions in this Agreement.
  7. Compliance and Verification Mechanisms:
    • The Company reserves the right to:
      • Conduct audits of the Hired Party’s records, systems, and activities to verify compliance with surviving obligations.
      • Require certifications of compliance from the Hired Party, including signed statements affirming adherence to confidentiality and intellectual property obligations.

 

9.7 Counterparts and Signatures

  1. Execution in Counterparts:
    • This Agreement may be executed in multiple counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.
  2. Recognition of Electronic and Digital Signatures:
    • The parties agree that signatures transmitted electronically, including but not limited to PDFs, scanned images, or digital signatures executed through recognized platforms (e.g., DocuSign, Adobe Sign), or collected directly via The Company’s designated signing agreement portal at https://nationalintel.com/terms, shall have the same legal effect as original handwritten signatures.
    • The parties expressly waive any objection to the validity, enforceability, or admissibility of this Agreement solely on the basis that it was executed electronically or digitally.
  3. Timestamp and Submission Validation:
    • A timestamp shall be applied to all signatures submitted via The Company’s portal at the time of form submission.
    • Such timestamped submissions shall be deemed valid and enforceable, provided no evidence exists of tampering or technical failure during submission.
  4. Retention and Use of Signatures:
    • The Company reserves the right to retain copies of the signatures affixed to this Agreement in multiple formats, including but not limited to electronic, digital, or printed formats, in accordance with its policies and applicable law.
    • Signatures submitted via https://nationalintel.com/terms shall supersede all other terms, agreements, or representations, except where explicitly stated otherwise in writing by The Company.
  5. Authentication of Signatures:
    • Each party represents and warrants that any signature affixed to this Agreement, whether electronically or digitally, is authentic, authorized, and binding.
    • The Company may validate the authenticity of submitted signatures through timestamp records, platform-provided authentication tools, or other independent means as necessary.
  6. Retention of Signed Copies:
    • Both parties shall retain copies of this Agreement, whether electronic, digital, or physical, for their respective records.
    • Upon request, a certified copy of any retained version shall be provided to the requesting party within [10 business days].
  7. Date of Execution and Effectiveness:
    • This Agreement shall be deemed executed and effective on the date the last party affixes its signature, as recorded by the timestamp provided by https://nationalintel.com/terms or by other electronic means, including email transmission.
  8. Governing Terms for Signature Collection:
    • By signing this Agreement through https://nationalintel.com/terms, the signing party agrees that the terms and conditions of the signing agreement portal govern the collection, validation, and retention of signatures, except where such terms conflict with this Agreement.
  9. Supersession Clause:
    • The signing agreement at https://nationalintel.com/terms shall legally supersede all prior or contemporaneous agreements, terms, or representations related to the subject matter of this Agreement, except as explicitly stated otherwise in this document.

 

9.8 Limitation of Liability

  1. Maximum Liability Cap:
    • To the fullest extent permitted by applicable law, The Company’s total aggregate liability for any claims, damages, losses, or expenses arising out of or related to this Agreement, whether in contract, tort, negligence, strict liability, or otherwise, shall not exceed the total fees actually paid to The Company by the Hired Party or any third party under this Agreement during the [12 months] immediately preceding the event giving rise to the claim.
  2. Exclusion of Certain Damages:
    • Under no circumstances shall The Company be liable for:
      • Indirect, incidental, consequential, special, or punitive damages.
      • Loss of profits, business opportunities, revenue, data, goodwill, or anticipated savings.
      • Claims arising from decisions, actions, or outcomes based on recommendations, deliverables, or software provided under this Agreement.
    • These exclusions apply even if The Company has been advised of the possibility of such damages.
  3. No Liability for Hired Party or Third-Party Acts:
    • The Company shall not be liable for any damages, losses, or claims caused by:
      • The Hired Party’s use, misuse, or failure to implement deliverables, software, or recommendations.
      • Third-party actions, omissions, or failures, including subcontractors engaged by the Hired Party.
  4. Exemptions from Limitation:
    • The limitations set forth in this section shall not apply to:
      • Breaches of confidentiality obligations by The Company.
      • Willful misconduct, gross negligence, or fraud committed by The Company.
  5. Indemnification by the Hired Party:
    • The Hired Party shall indemnify, defend, and hold harmless The Company and its affiliates, officers, employees, agents, and representatives from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:
      • The Hired Party’s breach of this Agreement.
      • Misuse, modification, or unauthorized distribution of The Company’s intellectual property, deliverables, or confidential information.
      • Actions, omissions, or damages caused by subcontractors, transferees, or third parties engaged by the Hired Party.
  6. Additional Liability Protections:
    • The Hired Party expressly waives any claims against The Company for equitable relief, including injunctions, except in cases involving direct breaches of confidentiality or intellectual property misuse.
    • Any claims brought against The Company must be initiated within [6 months] of the event giving rise to the claim. Failure to do so shall result in a waiver of such claims.

 

9.9 Severability Clause

  1. Severability of Provisions:
    • If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such determination shall not affect the validity, legality, or enforceability of the remaining provisions of this Agreement, which shall remain in full force and effect.
  2. Modification or Substitution of Invalid Provisions:
    • In the event that a provision is deemed invalid, illegal, or unenforceable:
      • Such provision shall automatically be deemed modified to the minimum extent necessary to make it valid, enforceable, and consistent with the parties’ original intent.
      • If modification is not possible, the parties agree to negotiate in good faith to replace the invalid provision with a new provision that closely reflects its original intent and purpose.
  3. Preservation of Business Purpose and Intent:
    • The parties acknowledge that this Agreement has been drafted with the specific intent to protect The Company’s rights, interests, and business objectives.
    • Any ambiguity, unenforceability, or invalidity shall be resolved in a manner that:
      • Preserves the original intent of the parties.
      • Provides the maximum enforceable protection for The Company under applicable law.
  4. Partial Enforcement and Severability:
    • If any provision is found partially invalid, illegal, or unenforceable, the valid portion of the provision shall remain enforceable to the maximum extent permitted by law.
    • The invalid portion shall be severed or reinterpreted in a way that preserves the enforceability of the remaining Agreement.
  5. Non-Waiver of Rights Due to Severability:
    • The invalidity or unenforceability of any provision shall not constitute a waiver of any rights, remedies, or protections under this Agreement.
    • The Company expressly reserves the right to enforce all remaining provisions and to seek alternative remedies for the invalidated provision where legally permissible.
  6. Jurisdiction-Specific Adjustments:
    • In jurisdictions where certain provisions are deemed unenforceable due to local laws or regulations, such provisions shall:
      • Be interpreted to the extent permitted by local law to preserve The Company’s protections.
      • Not affect the enforceability of the Agreement in other jurisdictions where such provisions remain valid.
  7. Binding Nature of Severed Agreement:
    • Notwithstanding the invalidity or unenforceability of any provision, the parties agree that this Agreement shall remain binding and enforceable in its entirety, except where the invalidated provision is so essential to the Agreement that it renders the remaining terms meaningless or impracticable.

 

9.10 Dispute Resolution

  1. Negotiation as Initial Resolution Method:
    • In the event of any dispute, controversy, or claim arising out of or relating to this Agreement, the parties shall first attempt to resolve the matter through good-faith negotiation.
    • Either party may provide written notice to the other, specifying the nature of the dispute and requesting negotiations to commence within [5 business days] of receipt of the notice.
    • The Company reserves the right to escalate directly to mediation or arbitration if negotiation is deemed unlikely to succeed or would cause unnecessary delays.
  2. Mandatory Mediation:
    • If negotiations fail to resolve the dispute within [15 business days], the parties shall submit the matter to mediation, conducted by a neutral mediator with expertise relevant to the dispute, in [Detroit, Michigan] or virtually at The Company’s discretion.
    • Mediation costs shall be borne equally unless the mediator determines otherwise.
    • Mediation discussions and materials shall remain confidential and inadmissible in subsequent proceedings, except as required to enforce a settlement agreement.
  3. Binding Arbitration:
    • If mediation does not resolve the dispute within [30 business days], the matter shall be resolved through binding arbitration administered by [the American Arbitration Association or an Arbitration body of The Company’s Choosing] under its commercial arbitration rules.
    • Arbitration shall:
      • Take place in [Detroit, Michigan], or virtually at The Company’s discretion.
      • Be conducted by one arbitrator for disputes under [$250,000], or a panel of three arbitrators for disputes exceeding this threshold.
      • Result in a written, final, and binding decision enforceable in any court of competent jurisdiction.
    • The arbitrator(s) may award reasonable attorney’s fees, arbitration costs, and other expenses to the prevailing party.
  4. Waiver of Jury Trial:
    • The parties expressly waive the right to a trial by jury in any legal proceeding arising out of or relating to this Agreement. This waiver applies to all claims, whether brought in contract, tort, or otherwise.
  5. Governing Law and Forum:
    • This Agreement shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles.
    • In cases where arbitration is not enforceable or not pursued, the parties consent to the exclusive jurisdiction of the state and federal courts located in Detroit, Michigan.
  6. Interim Relief and Injunctive Remedies:
    • The Company may seek immediate injunctive relief or other equitable remedies in any court of competent jurisdiction to:
      • Protect its intellectual property, confidential information, or proprietary rights.
      • Prevent actions that could result in irreparable harm or material breach of this Agreement.
    • The pursuit of interim relief shall not delay or waive the obligation to resolve disputes through mediation or arbitration.
  7. Confidentiality of Proceedings:
    • All aspects of mediation, arbitration, or any other dispute resolution proceedings shall remain strictly confidential.
    • Neither party shall disclose the existence, substance, or outcome of such proceedings without prior written consent, except:
      • As required by law.
      • To enforce an arbitration award or legal judgment.
      • To auditors, advisors, or insurers on a confidential basis.
  8. Attorney’s Fees and Costs:
    • The prevailing party in any dispute resolution proceeding shall be entitled to recover all reasonable attorney’s fees, arbitration or mediation costs, and other related expenses.
  9. Limitation on Claims:
    • Any claim arising out of or relating to this Agreement must be initiated within [6 months] of the event giving rise to the claim.
    • Claims not initiated within this period shall be permanently barred, regardless of whether the claimant was aware of the event at the time.
  10. Additional Remedies for The Company:
  • The Company reserves the right to seek:
    • Liquidated damages for breaches involving intellectual property or confidentiality, calculated as a percentage of the Hired Party’s total compensation under this Agreement.
    • An extended injunction prohibiting the Hired Party from engaging in activities that directly or indirectly compete with The Company’s business during the resolution process and for [1 year] thereafter.
  1. No Consolidation of Claims:
  • Disputes under this Agreement shall be resolved on an individual basis. The parties expressly waive any right to consolidate claims or participate in any form of collective or class action.

 

10. Confidentiality and Non-Disclosure

10.1 Definitions and Scope of Confidential Information

  1. Definition of Confidential Information:
    • For purposes of this Agreement, “Confidential Information” includes, but is not limited to:
      • Proprietary data, trade secrets, algorithms, software (including source code, object code, designs, and documentation), system architecture, and technical data.
      • Business strategies, financial projections, pricing information, customer/vendor information, contracts, and marketing plans.
      • Any data labeled “confidential,” or which by its nature or context a reasonable person would consider confidential, regardless of whether it is disclosed in oral, written, digital, or other forms.
      • Information created, derived, or developed by the Hired Party in connection with this Agreement that is based on or incorporates The Company’s proprietary information.
  2. Exclusions from Confidential Information:
    • Confidential Information does not include information that:
      • Is publicly available without breach of this Agreement by the Hired Party.
      • Was lawfully obtained from a third party without any duty of confidentiality.
      • Is independently developed by the Hired Party without using or referencing The Company’s Confidential Information and without breach of any obligations under this Agreement.

10.2 Obligations of the Hired Party

  1. Non-Disclosure:
    • The Hired Party agrees to:
      • Hold all Confidential Information in the strictest confidence and use it solely for purposes authorized by The Company.
      • Not disclose, share, or otherwise make Confidential Information accessible to any third party, including employees, subcontractors, or agents, without prior written approval from The Company.
  2. Security Measures:
    • The Hired Party shall take all commercially reasonable and industry-standard measures to protect Confidential Information, including but not limited to:
      • Encrypting digital files and securing access to physical documents.
      • Limiting access to Confidential Information only to authorized personnel who have signed confidentiality agreements as stringent as this one.
      • Regularly auditing systems to prevent unauthorized access or breaches.
  3. Notification of Unauthorized Use:
    • The Hired Party must immediately notify The Company in writing of any actual or suspected unauthorized use, access, or disclosure of Confidential Information.
    • Upon notification, the Hired Party shall cooperate fully with The Company to investigate and mitigate the breach and implement additional safeguards to prevent recurrence.
  4. Restrictions on Reverse Engineering:
    • The Hired Party shall not decompile, disassemble, reverse-engineer, or otherwise attempt to derive the source code, algorithms, or trade secrets from The Company’s software, systems, or proprietary materials.

10.3 Duration of Confidentiality Obligations

  1. Term of Obligations:
    • The confidentiality obligations shall remain in effect for a period of [7 years] following the termination or expiration of this Agreement.
    • For trade secrets, intellectual property, and any proprietary systems, these obligations shall remain in effect indefinitely or for as long as such information remains a trade secret under applicable law.

10.4 Return, Deletion, or Destruction of Confidential Information

  1. Obligations Upon Termination:
    • Upon termination of this Agreement, or upon The Company’s written request, the Hired Party shall:
      • Immediately return all Confidential Information in its possession, custody, or control, including all copies, derivatives, or adaptations.
      • Securely delete or destroy any Confidential Information stored on electronic systems, databases, or backup devices.
      • Provide a signed certification to The Company confirming that all Confidential Information has been returned or destroyed and that no copies remain in the Hired Party’s possession or control.

10.5 Remedies for Breach

  1. Injunctive Relief:
    • The Hired Party acknowledges that any breach of this section may cause irreparable harm to The Company that monetary damages alone cannot adequately remedy.
    • The Company shall have the right to seek immediate injunctive relief, specific performance, or other equitable remedies to prevent or mitigate such harm, without the requirement to post a bond or prove actual damages.
  2. Liquidated Damages:
    • In addition to equitable remedies, the Hired Party agrees to pay liquidated damages of [$100,000] for each material breach of this clause, representing a fair estimate of damages caused by the breach.
  3. Indemnification:
    • The Hired Party shall indemnify, defend, and hold The Company harmless against any claims, liabilities, losses, or expenses (including attorney’s fees) arising out of or related to the unauthorized use, disclosure, or access of Confidential Information.
  4. Penalties for Non-Compliance with Return Obligations:
    • Failure to return, delete, or destroy Confidential Information as required shall result in an additional penalty of [$50,000], in addition to any other remedies available under this Agreement or applicable law.

10.6 Audit Rights

  1. Verification of Compliance:
    • The Company reserves the right to conduct periodic audits or request written certifications to verify the Hired Party’s compliance with this section, including safeguards and return obligations.

 

11. Intellectual Property Ownership

11.1 Ownership of Intellectual Property

  1. Exclusive Ownership of Work Product:
    • The Hired Party acknowledges and agrees that all intellectual property, inventions, designs, developments, concepts, algorithms, software (including source code and object code), trade secrets, trademarks, copyrights, derivative works, modifications, and any other materials or ideas created, conceived, reduced to practice, or developed, either solely or jointly, in connection with this Agreement or using The Company’s resources or Confidential Information (collectively, “Work Product”) shall be the sole and exclusive property of The Company.
  2. Automatic Assignment of Rights:
    • The Hired Party hereby irrevocably assigns and transfers to The Company all rights, title, and interest in and to the Work Product, including any intellectual property rights that may exist or arise in the future.
    • This assignment is effective immediately upon creation of the Work Product and includes any intellectual property rights accruing after termination of this Agreement.
  3. Moral Rights Waiver:
    • To the extent permitted by law, the Hired Party irrevocably waives all moral rights, including the rights of attribution, integrity, and modification, in the Work Product, and consents to any acts by The Company or its successors, assigns, or licensees that may otherwise infringe such rights.
  4. Certification of Assignment:
    • Upon The Company’s request, the Hired Party shall execute and deliver any documents or instruments necessary to confirm or perfect The Company’s ownership of the Work Product.

11.2 Pre-Existing Intellectual Property

  1. Exclusion of Pre-Existing IP:
    • Any intellectual property owned by the Hired Party prior to the commencement of this Agreement (“Pre-Existing IP”) shall remain the exclusive property of the Hired Party, provided it:
      • Is disclosed in writing to The Company before any work under this Agreement begins.
      • Is not created using The Company’s resources, information, or Confidential Information.
  2. License to Use Pre-Existing IP:
    • If any Pre-Existing IP is incorporated into the Work Product or otherwise used to fulfill obligations under this Agreement, the Hired Party grants The Company an irrevocable, perpetual, royalty-free, transferable, and worldwide license to use, modify, reproduce, distribute, and create derivative works of such Pre-Existing IP as part of the Work Product.
  3. Failure to Disclose:
    • Any intellectual property not disclosed as Pre-Existing IP prior to the commencement of this Agreement shall be deemed Work Product and the sole property of The Company.

11.3 Use of Third-Party Intellectual Property

  1. Restrictions on Use:
    • The Hired Party shall not incorporate, use, or reference any third-party intellectual property, including open-source software, in the Work Product without The Company’s prior written approval.
  2. Certification of Rights:
    • The Hired Party shall provide documentation to confirm that any approved third-party intellectual property is used in compliance with applicable licenses and does not infringe upon the rights of any third party.
  3. Indemnification for Third-Party Claims:
    • The Hired Party shall indemnify, defend, and hold harmless The Company against any claims, damages, or liabilities arising from the unauthorized or improper use of third-party intellectual property in connection with the Work Product.

11.4 Protection of Intellectual Property

  1. Confidentiality of Work Product:
    • All Work Product, whether completed or in development, shall be treated as Confidential Information and subject to the protections outlined in Section 10 (Confidentiality and Non-Disclosure).
  2. Non-Compete and Non-Disclosure of IP:
    • The Hired Party agrees not to:
      • Use, disclose, or transfer the Work Product or related intellectual property for any purpose other than fulfilling their obligations under this Agreement.
      • Develop, sell, or distribute any products, services, or solutions that directly or indirectly compete with The Company using the Work Product or Confidential Information for a period of [Insert Duration, e.g., 3 years] following the termination of this Agreement.

11.5 Obligations Upon Termination

  1. Delivery of Work Product:
    • Upon termination or expiration of this Agreement, the Hired Party shall immediately:
      • Deliver to The Company all Work Product and related materials, including drafts, prototypes, source code, schematics, designs, and documentation.
      • Provide access credentials for any repositories, systems, or platforms used to develop or store Work Product.
  2. Certification of Return or Destruction:
    • The Hired Party shall certify in writing that all Work Product, Confidential Information, and related materials have been returned to The Company or permanently deleted and that no copies remain in their possession.

11.6 Remedies for IP Violations

  1. Injunctive Relief:
    • The Hired Party acknowledges that any breach of this section would cause irreparable harm to The Company for which monetary damages would be insufficient. The Company shall have the right to seek immediate injunctive relief, specific performance, and other equitable remedies without the requirement of posting a bond or proving actual damages.
  2. Enhanced Liquidated Damages for Misuse:
    • In addition to all other remedies, the Hired Party agrees to pay liquidated damages of [$150,000] per instance of unauthorized use, disclosure, or transfer of The Company’s intellectual property.
  3. Indemnification for Misuse or Breach:
    • The Hired Party shall indemnify, defend, and hold harmless The Company against any claims, losses, or damages, including attorney’s fees, arising from any misuse or unauthorized disclosure of The Company’s intellectual property.
  4. Audit Rights:
    • The Company reserves the right to audit the Hired Party’s systems and records to verify compliance with the intellectual property provisions of this Agreement.

 

12. Non-Compete and Non-Solicitation

12.1 Non-Compete Obligations

  1. Restriction on Competitive Activities:
    • The Hired Party agrees that during the term of this Agreement and for a period of [3 years] following its termination or expiration, they shall not, directly or indirectly:
      • Engage in, own, manage, operate, consult for, or provide services to any business, organization, or entity that competes with The Company’s business, including its software, products, services, intellectual property, and proprietary systems.
      • Develop, market, sell, or distribute products, services, or technologies that are similar to, derived from, or in direct competition with The Company’s offerings.
      • Exploit or use any Confidential Information or Work Product for the benefit of any competing business.
  2. Extended Competitive Restrictions:
    • The Hired Party acknowledges that The Company operates globally, and agrees that the non-compete obligations shall apply worldwide, given the borderless nature of The Company’s business.
  3. Non-Circumvention Clause:
    • The Hired Party agrees not to engage in actions designed to circumvent this non-compete clause, such as indirectly working through affiliates, proxies, or other intermediaries to perform activities otherwise prohibited.
  4. Prior Written Consent Exception:
    • The non-compete obligations may be waived if The Hired Party receives explicit prior written consent from The Company authorizing specific competitive activities. Such consent shall be at The Company’s sole discretion.

12.2 Non-Solicitation of Clients

  1. Restriction on Soliciting Clients:
    • The Hired Party agrees that during the term of this Agreement and for [3 years] after its termination, they shall not, directly or indirectly:
      • Solicit, divert, or attempt to attract any current or prospective clients, customers, or business partners of The Company for any purpose that competes with The Company’s business.
      • Induce or attempt to induce any clients or customers to reduce, cease, or alter their business relationship with The Company.
  2. Protection of Prospective Clients:
    • The term “prospective clients” shall include any individuals or entities The Company has actively pursued, solicited, or engaged in discussions with regarding potential business opportunities within [1 year] preceding the termination of this Agreement.

12.3 Non-Solicitation of Employees and Contractors

  1. Restriction on Soliciting Employees and Contractors:
    • The Hired Party agrees that during the term of this Agreement and for [3 years] after its termination, they shall not, directly or indirectly:
      • Solicit, hire, or engage any current or former employees, contractors, or consultants of The Company.
      • Induce or attempt to induce any employees, contractors, or consultants of The Company to terminate their engagement with The Company.
  2. Definition of Former Employees:
    • “Former employees” shall include individuals who were employed by or contracted with The Company within [1 year] prior to the termination of this Agreement.
  3. Restriction on Recruitment Services:
    • The Hired Party agrees not to provide recruitment services, referrals, or introductions to competitors or third parties that result in the hiring or engagement of The Company’s employees, contractors, or consultants.

12.4 Remedies for Violations

  1. Injunctive Relief:
    • The Hired Party acknowledges that any breach of the non-compete or non-solicitation obligations would cause irreparable harm to The Company, for which monetary damages may be inadequate.
    • The Company shall be entitled to seek immediate injunctive relief, specific performance, and any other equitable remedies without the requirement to post a bond or prove actual damages.
  2. Liquidated Damages for Breach:
    • The Hired Party agrees to pay liquidated damages of [$200,000] per violation of this section, which the parties agree is a fair estimate of the harm caused by such breaches.
  3. Indemnification:
    • The Hired Party shall indemnify, defend, and hold harmless The Company against any claims, damages, or losses, including attorney’s fees, arising from their breach of the non-compete or non-solicitation provisions.
  4. Extended Remedies for Intentional Breach:
    • In the event of an intentional or egregious breach, The Company shall have the right to recover punitive damages in addition to other remedies specified in this Agreement or applicable law.

12.5 Exceptions and Limitations

  1. Permissible Non-Competing Activities:
    • Nothing in this section shall restrict the Hired Party from engaging in employment or business activities unrelated to The Company’s business and which do not compete with The Company’s offerings, as determined in The Company’s sole discretion.
  2. Severability of Provisions:
    • If any provision in this section is deemed unenforceable in a specific jurisdiction, it shall be modified to the minimum extent necessary to comply with local laws without invalidating the enforceability of other provisions or the Agreement as a whole.
  3. Affirmation of Compliance:
    • Upon termination of this Agreement, the Hired Party shall sign an affirmation certifying their understanding of and compliance with the non-compete and non-solicitation obligations outlined herein.

 

13. Compliance with Laws and Regulations

13.1 General Compliance Obligations

  1. Adherence to Legal and Regulatory Requirements:
    • The Hired Party warrants and represents that they shall fully comply with all applicable local, state, federal, and international laws, regulations, and industry standards in connection with the performance of their obligations under this Agreement.
    • This includes, but is not limited to:
      • Intellectual property laws, including copyright, trademark, and patent regulations.
      • Data protection and privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and equivalent global standards.
      • Labor, employment, workplace safety, anti-discrimination, and anti-corruption laws.
  2. Prohibited Activities:
    • The Hired Party expressly agrees not to engage in any activities that would:
      • Expose The Company to legal or regulatory liabilities.
      • Constitute bribery, corruption, fraud, or other unlawful conduct.
  3. Responsibility for Compliance Costs:
    • The Hired Party shall bear all costs associated with ensuring compliance with applicable laws and regulations, including obtaining necessary permits, licenses, and certifications.

13.2 Data Protection and Privacy

  1. Obligations for Personal Data:
    • The Hired Party shall process all personal data strictly in accordance with applicable data protection and privacy laws.
    • They must implement industry-standard safeguards, including encryption, access control, and data anonymization, to protect personal data from unauthorized access, loss, alteration, or disclosure.
  2. Restrictions on Data Use:
    • The Hired Party shall not collect, process, or store any personal data beyond what is explicitly authorized by The Company in writing.
  3. Data Breach Notification and Remediation:
    • The Hired Party must notify The Company in writing of any actual or suspected data breach involving personal data or Confidential Information within 24 hours of discovery.
    • They must cooperate fully with The Company to investigate the breach, comply with legal reporting obligations, and implement remedial actions.
  4. Cross-Border Data Transfers:
    • Before transferring personal data across international borders, the Hired Party must:
      • Secure The Company’s written approval.
      • Ensure compliance with all applicable laws and regulations governing data transfers, including the use of Standard Contractual Clauses (SCCs) or similar frameworks.

13.3 Intellectual Property Compliance

  1. Certifications on Third-Party Materials:
    • The Hired Party warrants that all materials, software, or intellectual property used in connection with this Agreement are:
      • Fully licensed for use.
      • Free from claims of infringement, misappropriation, or violation of third-party rights.
  2. Disclosure of Open-Source Components:
    • The Hired Party must disclose in writing any open-source software or components intended for inclusion in the Work Product.
    • Such use requires The Company’s prior written approval, and the Hired Party must ensure compliance with all applicable open-source license terms.
  3. Indemnification for Violations:
    • The Hired Party agrees to indemnify, defend, and hold harmless The Company against any claims, damages, or liabilities arising from the unauthorized use or infringement of third-party intellectual property.

13.4 Compliance Monitoring

  1. Right to Conduct Audits:
    • The Company reserves the right to conduct audits of the Hired Party’s records, systems, and operations to verify compliance with this section.
    • Audits may be conducted with [5 business days] advance notice, or immediately in the event of suspected non-compliance.
  2. Cooperation During Audits:
    • The Hired Party must provide full cooperation during audits, including access to systems, documentation, and personnel.
  3. Certification of Compliance:
    • The Hired Party shall, upon The Company’s request, provide a signed written certification confirming compliance with applicable laws, regulations, and the terms of this Agreement.

13.5 Remedies for Non-Compliance

  1. Immediate Termination Rights:
    • The Company reserves the right to terminate this Agreement immediately upon discovery of the Hired Party’s non-compliance with applicable laws or regulations, without liability for damages or penalties.
  2. Injunctive Relief for Violations:
    • The Company shall have the right to seek injunctive relief to prevent further harm or legal exposure resulting from the Hired Party’s non-compliance, without the need to post a bond.
  3. Indemnification and Cost Recovery:
    • The Hired Party shall indemnify, defend, and hold harmless The Company from any claims, penalties, fines, damages, or legal costs resulting from non-compliance, including but not limited to regulatory investigations or third-party claims.
  4. Liquidated Damages for Material Breach:
    • In addition to other remedies, the Hired Party agrees to pay liquidated damages of [$100,000] for each material breach of this section, representing a fair estimate of damages caused by non-compliance.
  5. Responsibility for Corrective Actions:
    • The Hired Party shall bear all costs of corrective actions required to remedy their non-compliance, including system updates, re-certifications, and regulatory filings.

 

14. Warranties and Representations

14.1 Warranties by the Hired Party

  1. Performance Warranty:
    • The Hired Party warrants that:
      • All services, deliverables, and Work Product provided under this Agreement shall:
        • Be performed with the highest degree of professionalism, care, and diligence.
        • Meet or exceed the specifications, quality standards, and timelines specified by The Company or in any related documentation.
      • They will devote sufficient time, resources, and expertise to meet their obligations under this Agreement.
  2. Intellectual Property Warranty:
    • The Hired Party represents and warrants that:
      • All Work Product, including deliverables, designs, code, and other outputs, are original and free from any claims of infringement, misappropriation, or violation of third-party rights.
      • They have obtained all necessary rights, licenses, or permissions for any third-party materials incorporated into the Work Product.
      • The Work Product does not and will not violate any applicable intellectual property laws or third-party agreements.
  3. Warranty of Authorization:
    • The Hired Party warrants that:
      • They have full legal capacity, authority, and right to enter into and perform their obligations under this Agreement.
      • Entering into this Agreement will not breach any other agreement, duty, or obligation they may have to a third party.
  4. Compliance Warranty:
    • The Hired Party warrants that all services and deliverables provided under this Agreement will comply with all applicable laws, regulations, and standards, including but not limited to:
      • Intellectual property and data protection laws.
      • Anti-corruption and anti-bribery laws.
      • Employment, labor, and workplace safety regulations.
  5. Warranty Against Harmful Code:
    • The Hired Party warrants that no Work Product or deliverable will contain:
      • Viruses, malware, time bombs, backdoors, trojans, or other malicious code.
      • Undocumented or unauthorized features that compromise functionality, data integrity, or security.
  6. Accuracy of Representations:
    • The Hired Party warrants that all information, certifications, or representations provided to The Company in connection with this Agreement are true, complete, and accurate.

14.2 Warranties by The Company

  1. Provision of Necessary Resources:
    • The Company warrants that it will provide the Hired Party with timely access to all information, materials, systems, and resources reasonably required to perform their obligations under this Agreement.
  2. Authority to Contract:
    • The Company represents that it has the legal authority to enter into and enforce this Agreement, including the authority to assign tasks, approve deliverables, and enforce intellectual property ownership provisions.

14.3 Disclaimers and Limitations of Warranties

  1. No Other Warranties:
    • Except as expressly stated in this Agreement, The Company makes no warranties, express or implied, including but not limited to:
      • Any implied warranties of merchantability or fitness for a particular purpose.
      • Warranties arising from custom, practice, or trade usage.
  2. Acknowledgement of Risks by the Hired Party:
    • The Hired Party acknowledges and assumes responsibility for:
      • Any risks associated with using open-source or third-party components, subject to prior approval by The Company.
      • Errors or delays resulting from incomplete or inaccurate information provided by the Hired Party.

14.4 Remedies for Breach of Warranties

  1. Correction and Replacement of Non-Conforming Work:
    • If any services, deliverables, or Work Product fail to conform to the warranties provided, The Company may, at its discretion:
      • Require the Hired Party to correct or replace the non-conforming deliverables at no additional cost.
      • Withhold payment until the non-conformity is resolved.
  2. Termination for Breach:
    • The Company may terminate this Agreement immediately and without liability for damages if the Hired Party breaches any of the warranties outlined in this Agreement.
  3. Indemnification for Warranty Violations:
    • The Hired Party agrees to indemnify, defend, and hold harmless The Company against any claims, damages, or losses, including attorney’s fees, arising from a breach of the warranties provided in this Agreement, including:
      • Claims of intellectual property infringement or misappropriation.
      • Regulatory violations or penalties resulting from non-compliance.
  4. Enhanced Liquidated Damages for Breach:
    • The Hired Party agrees to pay liquidated damages of [$150,000] per material breach of the warranties provided in this section. This amount is intended as a fair and reasonable estimate of damages caused by such breaches.
  5. Audit and Verification Rights:
    • The Company reserves the right to audit the Hired Party’s work, systems, and processes to verify compliance with the warranties provided.
    • The Hired Party shall provide access to all relevant documentation, systems, and personnel for the purposes of such audits.

14.5 Additional Hired Party Obligations

  1. Obligation to Report Errors:
    • The Hired Party must immediately notify The Company of any errors, omissions, or non-conformities discovered in the Work Product or services, regardless of when or how they are discovered.
  2. Ongoing Support for Warranty Issues:
    • The Hired Party shall provide reasonable support to correct any warranty-related issues for a period of [6 months] following the acceptance of deliverables, at no additional cost to The Company.

 

15. Termination for Cause

15.1 Termination Rights

  1. Termination for Breach:
    • The Company may terminate this Agreement immediately upon written notice if the Hired Party:
      • Breaches any material term or obligation of this Agreement, including but not limited to confidentiality, intellectual property ownership, or non-compete clauses.
      • Fails to cure a non-material breach within [7 business days] after receiving written notice specifying the breach.
      • Repeatedly breaches non-material terms, creating a pattern of non-performance or negligence.
  2. Termination for Non-Compliance:
    • The Company may terminate this Agreement immediately upon discovery of the Hired Party’s non-compliance with:
      • Applicable local, state, federal, or international laws and regulations.
      • Industry standards, contractual obligations, or internal policies of The Company.
  3. Termination for Insolvency or Conduct:
    • The Company may terminate this Agreement immediately if the Hired Party:
      • Files for bankruptcy, becomes insolvent, or enters receivership.
      • Engages in conduct that constitutes fraud, gross negligence, dishonesty, or actions that materially harm The Company’s reputation, operations, or financial interests.
  4. Immediate Termination for Harmful Actions:
    • The Company reserves the right to terminate without notice if the Hired Party engages in actions that jeopardize The Company’s intellectual property, data security, or Confidential Information.

15.2 Obligations Upon Termination

  1. Immediate Cessation of Activities:
    • Upon termination, the Hired Party shall:
      • Immediately cease all work related to this Agreement.
      • Refrain from using any of The Company’s assets, intellectual property, or resources.
  2. Delivery of Work Product and Materials:
    • The Hired Party must deliver to The Company all Work Product, documentation, records, and other materials, whether completed or in-progress, within [5 business days] of termination.
    • All access credentials, repositories, and tools must be surrendered to The Company without delay.
  3. Certification of Return or Destruction:
    • The Hired Party shall certify in writing, under penalty of perjury, that:
      • All Confidential Information, Work Product, and related materials have been returned, destroyed, or permanently deleted.
      • No copies, backups, or derivatives remain in the Hired Party’s possession, whether physical or digital.
  4. Assistance During Transition:
    • The Hired Party agrees to provide reasonable assistance, as determined by The Company, to facilitate a seamless transition, including knowledge transfer, system access, or training as required.

15.3 Consequences of Termination

  1. Payment for Work Performed:
    • The Hired Party is entitled to payment for approved and accepted deliverables completed prior to the termination date, less any damages or offsets incurred by The Company due to breach.
  2. Withholding of Final Payment:
    • The Company reserves the right to withhold final payment until:
      • All deliverables have been verified for compliance with this Agreement.
      • The Hired Party certifies completion of all post-termination obligations.
      • The Company confirms that no breaches, errors, or risks remain unresolved.
  3. No Liability for Termination:
    • The Hired Party agrees that The Company shall not be liable for damages, penalties, or claims arising from termination in accordance with the terms of this Agreement.
  4. Clawback of Payments for Misconduct:
    • If termination is due to fraud, gross negligence, or misconduct, The Company reserves the right to recover previously paid amounts associated with the offending work or conduct.

15.4 Remedies for Breach Leading to Termination

  1. Liquidated Damages:
    • The Hired Party agrees to pay liquidated damages of [$200,000] for each material breach that leads to termination. This amount reflects a fair estimate of damages caused by the breach, including loss of intellectual property or reputational harm.
  2. Indemnification:
    • The Hired Party shall indemnify, defend, and hold harmless The Company from any third-party claims, fines, penalties, or damages resulting from their breach or non-performance.
  3. Injunctive Relief:
    • The Company may seek injunctive relief to:
      • Prevent further harm caused by the Hired Party’s breach.
      • Enforce return of intellectual property, Confidential Information, or other proprietary assets.
    • The Company shall not be required to post a bond to obtain injunctive relief.
  4. Compensation for Reputational Harm:
    • If The Hired Party’s breach causes reputational damage to The Company, they agree to pay compensatory damages equivalent to [$150,000] or The Company’s demonstrated losses, whichever is higher.

 

16. Liability Allocation

16.1 Limitation of Liability

  1. Cap on Liability:
    • To the fullest extent permitted by applicable law, The Company’s total cumulative liability for any claims, damages, or losses arising out of or related to this Agreement, regardless of the theory of liability, shall not exceed the greater of:
      • The total fees paid by The Company to the Hired Party under this Agreement during the [12 months] preceding the claim.
      • [$50,000], to ensure minimum coverage for extraordinary circumstances.
  2. Exclusion of Indirect and Consequential Damages:
    • The Company shall not be liable for any:
      • Indirect, incidental, consequential, special, or punitive damages.
      • Loss of profits, revenue, goodwill, data, or anticipated savings, even if advised of the possibility of such damages.
  3. Exclusion of Certain Theories:
    • The limitations in this section shall apply regardless of whether the claim arises from breach of contract, tort (including negligence), strict liability, or otherwise.

16.2 Exceptions to Limitation of Liability

  1. Uncapped Liability for Certain Breaches:
    • The limitations outlined in Section 16.1 shall not apply to:
      • Breaches of confidentiality obligations under Section 10.
      • Misuse or unauthorized disclosure of The Company’s intellectual property under Section 11.
      • Willful misconduct, gross negligence, or fraud by the Hired Party.
      • Indemnification obligations under this Agreement, as outlined in Section 16.3.
  2. Fraudulent or Intentional Conduct:
    • The Hired Party’s liability for damages resulting from intentional or fraudulent actions shall not be limited in any manner, regardless of other provisions in this Agreement.

16.3 Indemnification

  1. Hired Party Indemnification Obligations:
    • The Hired Party agrees to indemnify, defend, and hold harmless The Company, its affiliates, officers, employees, and agents from and against any claims, damages, losses, fines, penalties, or expenses (including attorney’s fees) arising out of or related to:
      • Breach of any term, warranty, or representation in this Agreement.
      • Violations of applicable laws, regulations, or industry standards by the Hired Party.
      • Intellectual property infringement, misappropriation, or misuse related to deliverables or Work Product.
      • Security breaches, unauthorized access, or disclosure of Confidential Information caused by the Hired Party’s actions or omissions.
  2. Procedures for Indemnification Claims:
    • The Company shall promptly notify the Hired Party of any indemnifiable claim and provide reasonable assistance for its defense, at the Hired Party’s expense.
    • The Hired Party shall have control over the defense and settlement of the claim, subject to the following conditions:
      • The Company retains the right to participate in the defense with its own counsel at its expense.
      • The Hired Party shall not settle any claim without The Company’s prior written approval if the settlement imposes obligations, penalties, or liabilities on The Company.
  3. Indemnification by The Company:
    • The Company agrees to indemnify the Hired Party against claims arising solely from The Company’s gross negligence or willful misconduct, excluding any claims resulting from the Hired Party’s breach or failure to perform obligations under this Agreement.

16.4 Remedies for Breach of Liability Provisions

  1. Injunctive Relief for Critical Breaches:
    • The Company reserves the right to seek immediate injunctive relief to:
      • Address any misuse of intellectual property or Confidential Information.
      • Prevent further breaches of liability-related obligations, without the need to post a bond.
  2. Liquidated Damages for Material Breaches:
    • The Hired Party agrees to pay liquidated damages of [$250,000] for each material breach of:
      • Confidentiality obligations.
      • Intellectual property misuse.
      • Data security breaches.
  3. Recovery of Costs for Investigations:
    • The Hired Party shall reimburse The Company for all costs, including forensic investigations, legal fees, and system recovery expenses, incurred in connection with breaches of liability obligations.
  4. Additional Penalties for Reputational Harm:
    • If The Company incurs reputational harm as a result of the Hired Party’s actions, the Hired Party agrees to pay compensatory damages equivalent to [200%] of The Company’s demonstrated losses.

16.5 Audit and Verification Rights

  1. Audit Scope:
    • The Company may conduct audits of the Hired Party’s systems, processes, and records to verify compliance with liability and indemnification obligations.
    • Audits may include:
      • Reviews of documentation related to security measures, licenses, and processes.
      • Inspections of deliverables for conformance with this Agreement.
  2. Notice of Audit:
    • Audits will be conducted with [10 business days] advance notice, except in cases of suspected non-compliance, where no notice is required.
  3. Cooperation Requirement:
    • The Hired Party must provide full cooperation during audits, including access to personnel, records, and systems. Failure to cooperate shall constitute a material breach of this Agreement.

 

17. Additional Compliance Measures

17.1 Industry Standards and Certifications

  1. Mandatory Adherence to Standards:
    • The Hired Party warrants that all services, deliverables, and Work Product shall comply with all applicable industry standards, including but not limited to:
      • Secure software development frameworks, such as OWASP and NIST guidelines.
      • Encryption and cybersecurity protocols (e.g., AES-256, ISO/IEC 27001, or equivalent).
      • System interoperability standards (e.g., API specifications and cross-platform compatibility).
  2. Certification Requirements:
    • The Hired Party agrees to obtain and maintain relevant certifications or compliance reports at their own expense, including but not limited to:
      • ISO/IEC 27001 (information security).
      • SOC 2 Type II (service organization controls).
      • Compliance certifications under GDPR, CCPA, or similar regulatory frameworks.
  3. Quarterly Compliance Audits:
    • The Hired Party shall conduct quarterly self-assessments and provide The Company with written certifications of adherence to all applicable standards and certifications.

17.2 Data Handling and Security

  1. Data Security Obligations:
    • The Hired Party shall implement and maintain robust data security measures, including:
      • Multi-factor authentication (MFA) for system access.
      • Encryption for all stored and transmitted data.
      • Regular penetration testing and vulnerability assessments.
  2. Access Controls and Logs:
    • Access to Confidential Information and data shall be limited to authorized personnel, and detailed access logs shall be maintained for a minimum of [3 years].
  3. Data Breach Response Plan:
    • The Hired Party must:
      • Maintain a comprehensive data breach response plan.
      • Notify The Company within 12 hours of discovering any data breach or suspected breach.
      • Fully cooperate with The Company in conducting forensic investigations and mitigating damages.
  4. Prohibition on Data Transfer Without Approval:
    • Personal data and Confidential Information shall not be transferred across jurisdictions or systems without prior written approval from The Company.

17.3 Compliance Monitoring

  1. Comprehensive Audit Rights:
    • The Company reserves the right to conduct scheduled and unscheduled audits to:
      • Verify compliance with industry standards and certifications.
      • Inspect records, systems, and processes.
      • Review access logs, incident reports, and other documentation.
  2. Third-Party Audits:
    • The Company may engage third-party auditors, at its sole discretion, to ensure compliance. The Hired Party agrees to provide full cooperation during such audits.
  3. Audit Findings and Remediation:
    • Any deficiencies identified during an audit must be rectified by the Hired Party within [10 business days], or as otherwise specified by The Company.

17.4 Legal and Regulatory Compliance

  1. Comprehensive Legal Compliance:
    • The Hired Party warrants full compliance with all applicable local, state, federal, and international laws, including but not limited to:
      • Export control laws and regulations.
      • Anti-bribery and anti-corruption laws, such as the FCPA and U.K. Bribery Act.
      • Data protection laws, including GDPR, CCPA, and their global equivalents.
  2. Prohibition on Improper Payments:
    • The Hired Party shall not:
      • Offer, promise, or give any bribe, kickback, or improper payment in connection with this Agreement.
      • Solicit or accept such payments from third parties.
  3. Workplace Compliance:
    • The Hired Party warrants adherence to all applicable labor and employment laws, including those governing:
      • Anti-discrimination, equal opportunity, and workplace safety.
      • Wages, hours, and working conditions.

17.5 Remedies for Non-Compliance

  1. Immediate Termination for Non-Compliance:
    • The Company may terminate this Agreement immediately if the Hired Party is found to be in violation of compliance obligations, without liability for damages or penalties.
  2. Liquidated Damages for Compliance Breaches:
    • The Hired Party agrees to pay liquidated damages of [$250,000] for each instance of material non-compliance, including but not limited to:
      • Data breaches or security failures.
      • Violations of data protection regulations.
      • Non-adherence to industry standards or certifications.
  3. Reimbursement of Regulatory Penalties:
    • The Hired Party shall reimburse The Company for any fines, penalties, or damages incurred as a result of the Hired Party’s non-compliance with legal or regulatory obligations.
  4. Indemnification for Non-Compliance:
    • The Hired Party shall indemnify and hold harmless The Company against any third-party claims, fines, damages, or losses arising from their non-compliance with this Agreement or applicable laws.
  5. Compensatory Damages for Reputational Harm:
    • In the event of reputational damage to The Company caused by the Hired Party’s actions, the Hired Party agrees to pay compensatory damages of [150%] of The Company’s demonstrated losses.

17.6 Certification of Compliance

  1. Annual Certification:
    • The Hired Party shall provide The Company with an annual written certification confirming:
      • Adherence to all compliance obligations.
      • Implementation of required security and data protection measures.
      • Maintenance of applicable certifications.
  2. Verification of Compliance Efforts:
    • The Hired Party must, upon request, provide The Company with documentation and evidence of compliance efforts, including self-assessment reports, audit results, and security logs.

 

18. General Provisions

18.1 Governing Law and Jurisdiction

  1. Choice of Law:
    • This Agreement and all disputes arising out of or related to it shall be governed by and construed in accordance with the laws of the State of Michigan, excluding its conflict of law principles that would result in the application of laws of another jurisdiction.
  2. Exclusive Jurisdiction:
    • The parties irrevocably agree that any legal action or proceeding arising under this Agreement shall be brought exclusively in the state or federal courts located in Detroit, Michigan.
    • The Hired Party expressly waives any objections to venue or jurisdiction in these courts, including claims of forum non conveniens.
  3. Arbitration Option:
    • At The Company’s sole discretion, disputes may be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA), with the seat of arbitration in Detroit, Michigan.

18.2 Notices

  1. Authorized Methods of Notice:
    • Notices under this Agreement must be in writing and delivered via one or more of the following methods:
      • Certified or registered mail (return receipt requested).
      • Reputable overnight courier service with tracking capabilities.
      • Electronic mail to the official email address nationalintel.com@gmail.com, provided that receipt is acknowledged in writing.
  2. Notice Timing and Effective Date:
    • Notices are effective:
      • Three (3) business days after mailing via certified or registered mail.
      • One (1) business day after dispatch via overnight courier.
      • Upon acknowledgment of receipt, if sent by email.
  3. Redundancy for Critical Notices:
    • Notices related to termination, breach, or legal disputes must be sent to at least two different contact methods to ensure receipt.

18.3 Entire Agreement

  1. Integration Clause:
    • This Agreement, including any attached exhibits, schedules, or appendices, constitutes the entire agreement between the parties and supersedes all prior or contemporaneous agreements, communications, or understandings, whether written or oral.
  2. Amendments and Modifications:
    • Any amendments to this Agreement must be in writing and signed by authorized representatives of both parties. Oral modifications or waivers are expressly disclaimed.

18.4 Waiver

  1. Non-Waiver of Rights:
    • No failure or delay by either party in exercising any right, power, or privilege under this Agreement shall constitute a waiver of that or any other right, power, or privilege.
    • A waiver of any breach or provision shall only be effective if made in writing and shall not constitute a waiver of any subsequent breach.
  2. Preservation of Rights:
    • The Company’s exercise of any remedy under this Agreement does not preclude or waive its right to pursue other remedies available under law or equity.

18.5 Assignment

  1. Restrictions on Assignment by Hired Party:
    • The Hired Party may not assign or transfer their rights or obligations under this Agreement, including by operation of law, without prior written consent from The Company.
  2. Permitted Assignment by The Company:
    • The Company may assign its rights or obligations under this Agreement, in whole or in part, to:
      • Any affiliate or subsidiary.
      • Any successor entity, including one resulting from a merger, acquisition, or sale of substantially all of its assets.
    • Such assignment does not require notice or consent from the Hired Party.

18.6 Severability

  1. Effect of Invalid Provisions:
    • If any provision of this Agreement is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable.
    • The remaining provisions of the Agreement shall remain in full force and effect.
  2. Substitution for Invalid Provisions:
    • If modification is not possible, the invalid provision shall be replaced with a valid and enforceable provision that most closely achieves the original intent of the parties.

18.7 Survival

  1. Provisions Surviving Termination:
    • The following sections shall survive the termination or expiration of this Agreement:
      • Confidentiality and Non-Disclosure (Section 10).
      • Intellectual Property Ownership (Section 11).
      • Non-Compete and Non-Solicitation (Section 12).
      • Liability Allocation (Section 16).
      • Indemnification (Section 16.3).
      • Any other provisions explicitly stated to survive termination.

18.8 Force Majeure

  1. Force Majeure Events:
    • Neither party shall be liable for delays or non-performance caused by events beyond their reasonable control, including but not limited to:
      • Acts of God, natural disasters, or pandemics.
      • Acts of government, war, terrorism, or civil unrest.
      • Cyberattacks, utility outages, or technical failures.
  2. Notification and Mitigation:
    • The affected party must notify the other party in writing within [3 business days] of the force majeure event.
    • Both parties shall use commercially reasonable efforts to mitigate the effects of the force majeure event and resume performance as soon as feasible.

18.9 Counterparts and Signatures

  1. Counterparts Clause:
    • This Agreement may be executed in counterparts, each of which shall be deemed an original, and all of which together shall constitute one and the same instrument.
  2. Electronic Signature Validity:
    • Electronic signatures or scanned copies of signatures shall have the same legal validity and enforceability as original signatures.

18.10 Dispute Resolution

  1. Negotiation and Mediation:
    • Before initiating litigation or arbitration, the parties agree to engage in good-faith negotiations for a period of [30 days] to resolve disputes.
    • If negotiations fail, the parties shall attempt mediation through a neutral third-party mediator mutually agreed upon by both parties.
  2. Arbitration Option:
    • The Company may elect, at its sole discretion, to resolve disputes through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its commercial arbitration rules.
    • The arbitration shall take place in Detroit, Michigan, and the decision of the arbitrator shall be final and binding.

 

19. Appendices and Schedules

19.1 Purpose and Integration of Appendices and Schedules

  1. Purpose:
    • Appendices and schedules are integral to this Agreement, providing detailed specifications, responsibilities, and supplemental terms tailored to the specific engagement.
    • Each appendix and schedule is designed to address critical operational, technical, and legal requirements, ensuring comprehensive coverage of obligations.
  2. Binding Nature and Priority:
    • All appendices and schedules referenced in this Agreement are incorporated by reference and shall have the same binding force and effect as the main body of this Agreement.
    • In case of a conflict, the terms of this Agreement shall take precedence unless explicitly stated otherwise in the relevant appendix or schedule.

19.2 Custom Schedules

  1. Schedule A: Statement of Work (SOW):
    • Scope of Work: Defines specific tasks, responsibilities, and deliverables required from the Hired Party.
    • Milestones and Timelines: Includes deadlines for each phase of the project, with penalties for missed deadlines unless excused by force majeure.
    • Acceptance Criteria: Details the standards by which deliverables will be reviewed and approved, including rework obligations for non-conforming deliverables.
  2. Schedule B: Payment Terms:
    • Fee Structure: Outlines payment terms, including fixed fees, milestone-based payments, and reimbursable expenses.
    • Payment Conditions: Specifies conditions under which payments may be withheld, such as failure to meet milestones or breach of terms.
    • Dispute Resolution: Provides a mechanism for resolving disputes related to payments, including interim audits if necessary.
  3. Schedule C: Intellectual Property Transfer:
    • Ownership Confirmation: Defines the process for documenting and confirming the transfer of all intellectual property rights to The Company.
    • Documentation Requirements: Includes requirements for delivering source code, design files, and other assets.
    • Remedies for Failure: Establishes liquidated damages for delays or refusals in transferring IP, with rights to seek injunctive relief.
  4. Schedule D: Compliance and Audit Requirements:
    • Regulatory Compliance: Lists specific compliance obligations under laws like GDPR, CCPA, and export control regulations.
    • Audit Protocols: Details procedures for audits, including access to documentation, personnel, and systems.
    • Penalties for Non-Compliance: Establishes liquidated damages or termination rights for audit findings that reveal significant non-compliance.

19.3 Additional Appendices

  1. Appendix A: Defined Terms:
    • Provides a comprehensive glossary of terms used in this Agreement and its schedules to ensure clarity and reduce ambiguity.
  2. Appendix B: Confidentiality and Security:
    • Details extended confidentiality obligations, including examples of protected information and specific use cases.
    • Establishes technical safeguards for data, such as encryption, access controls, and security training.
  3. Appendix C: Performance Standards:
    • Specifies benchmarks for performance, such as uptime requirements, response times, and quality standards.
    • Includes penalties for non-performance, such as payment reductions or additional corrective measures.
  4. Appendix D: Termination Protocols:
    • Provides a detailed framework for termination, including:
      • Steps for transitioning Work Product and deliverables.
      • Deadlines for returning or destroying Confidential Information.
      • Guidelines for certifying compliance with termination obligations.

19.4 Amendment and Modification of Appendices and Schedules

  1. Amendment Process:
    • Appendices and schedules may be amended only by mutual written consent of the parties.
    • Amendments must be signed by authorized representatives and explicitly identify the changes being made.
  2. Automatic Updates for Compliance:
    • The Company reserves the right to unilaterally update compliance-related appendices or schedules to reflect changes in applicable laws, regulations, or industry standards, provided written notice is given to the Hired Party.

19.5 Remedies for Breach of Appendices or Schedules

  1. Liquidated Damages for Breach:
    • The Hired Party agrees to pay liquidated damages of [$100,000] for each material breach of obligations outlined in the appendices or schedules.
  2. Injunctive Relief:
    • The Company may seek immediate injunctive relief to enforce compliance with appendices or schedules, particularly those related to confidentiality, intellectual property, or data protection.
  3. Termination for Non-Compliance:
    • The Company reserves the right to terminate this Agreement immediately if the Hired Party fails to comply with the terms of any appendix or schedule.
  4. Reimbursement of Costs:
    • The Hired Party shall reimburse The Company for any costs incurred in enforcing compliance, including legal fees, audit expenses, or corrective actions.

19.6 Priority and Integration

  1. Hierarchy of Documents:
    • In the event of a conflict between this Agreement, an appendix, or a schedule:
      • The main body of this Agreement shall take precedence unless explicitly overridden in the conflicting appendix or schedule.
      • Schedules shall take precedence over appendices unless otherwise stated.
  2. Interpretation of Ambiguities:
    • Any ambiguities in the appendices or schedules shall be resolved in favor of The Company’s interpretation, provided it aligns with the intent of the Agreement.

 

Appendix A: Definitions

  1. “Agreement”
    • Refers to the entire contract between The Company and the Hired Party, including all sections, appendices, schedules, exhibits, and amendments that may be incorporated by reference.
  2. “The Company”
    • Refers to [Insert Full Legal Name of The Company], its parent entities, subsidiaries, affiliates, officers, directors, employees, successors, and assigns.
  3. “Hired Party”
    • Refers to the individual, contractor, or entity engaged by The Company to perform the services or deliverables specified in this Agreement.
  4. “Confidential Information”
    • Includes all non-public, proprietary, or sensitive information disclosed by The Company, whether orally, visually, electronically, or in writing, including but not limited to:
      • Trade secrets, business strategies, financial data, and proprietary technologies.
      • Customer information, marketing plans, technical documentation, or system designs.
      • Any other data identified as confidential or reasonably understood to be confidential due to its nature or circumstances of disclosure.
  5. “Work Product”
    • All intellectual property, deliverables, or other materials developed, created, or produced by the Hired Party in connection with this Agreement, including but not limited to software, code, documents, designs, prototypes, and data compilations.
  6. “Deliverables”
    • Any tangible or intangible items required under this Agreement, including completed projects, software applications, technical specifications, reports, designs, or other agreed outputs.
  7. “Force Majeure”
    • Events beyond the reasonable control of a party, including but not limited to natural disasters, acts of God, pandemics, government actions, labor disputes, cyberattacks, or utility outages, that prevent performance of obligations under this Agreement.
  8. “Intellectual Property”
    • Includes all patents, trademarks, copyrights, trade secrets, and proprietary rights, whether registered or unregistered, including any associated applications or renewals.
  9. “Liquidated Damages”
    • A pre-determined monetary amount that the Hired Party agrees to pay The Company as compensation for specific breaches of this Agreement, as outlined in relevant sections or schedules.
  10. “Personal Data”
    • Refers to any information that relates to an identified or identifiable individual, including but not limited to names, addresses, email addresses, payment information, or other data protected under applicable privacy laws.
  11. “Term”
    • The duration of this Agreement, including the initial term and any extensions, renewals, or early terminations.
  12. “Milestone”
    • A predefined project phase, task, or deliverable completion point, used to measure progress and trigger specific obligations, including payments or acceptance reviews.
  13. “Compliance Requirements”
    • All applicable legal, regulatory, or industry standards that the Hired Party must adhere to, including GDPR, CCPA, FCPA, and other specified frameworks.
  14. “Notice”
    • A formal communication required or permitted under this Agreement, sent using the methods and addresses specified in Section 18.2.
  15. “Affiliate”
    • Any entity that directly or indirectly controls, is controlled by, or is under common control with The Company.
  16. “System Access”
    • Refers to any authorization or credentials provided to the Hired Party for accessing The Company’s platforms, networks, or software, including security keys, passwords, or APIs.
  17. “Termination Protocols”
    • The procedures outlined in Appendix D that govern the actions required by both parties upon the termination of this Agreement.

 

Appendix B: Confidentiality and Security Provisions

B.1 Confidentiality Obligations

  1. Scope of Confidential Information:
    • Confidential Information includes, but is not limited to:
      • Trade secrets, business strategies, financial data, marketing plans, customer lists, technical specifications, prototypes, and proprietary software.
      • Information marked as confidential or reasonably understood to be confidential due to its nature or the circumstances of disclosure.
    • Confidential Information does not include information that:
      • Is or becomes publicly available without breach of this Agreement.
      • Was already known to the Hired Party prior to disclosure by The Company, as evidenced by written records.
      • Is independently developed by the Hired Party without use of or reference to The Company’s Confidential Information.
  2. Use and Protection of Confidential Information:
    • The Hired Party agrees to:
      • Use Confidential Information solely for the purposes of fulfilling obligations under this Agreement.
      • Protect Confidential Information using at least the same level of care as used to protect their own confidential information, but no less than a reasonable standard of care.
      • Limit access to Confidential Information to employees, contractors, or agents who have a legitimate need to know for the purpose of performing under this Agreement and who are bound by written confidentiality obligations at least as restrictive as those in this Agreement.
  3. Non-Disclosure Obligations:
    • The Hired Party shall not disclose, publish, or disseminate Confidential Information to any third party without The Company’s prior written consent.

B.2 Security Obligations

  1. Data Protection Standards:
    • The Hired Party shall:
      • Implement and maintain robust security measures to protect Confidential Information from unauthorized access, disclosure, alteration, or destruction.
      • Comply with applicable data protection laws, including GDPR, CCPA, and similar regulations.
      • Use encryption (e.g., AES-256) for the storage and transmission of sensitive data.
  2. Access Controls:
    • The Hired Party shall enforce role-based access controls to limit access to Confidential Information to authorized personnel only.
  3. Incident Response:
    • In the event of a suspected or actual data breach involving Confidential Information, the Hired Party shall:
      • Notify The Company within 12 hours of discovery.
      • Provide a detailed report of the breach, including affected data, scope, and mitigation efforts.
      • Cooperate fully with The Company to investigate and remediate the breach.
  4. Security Certifications:
    • The Hired Party agrees to maintain relevant security certifications, such as ISO/IEC 27001 or SOC 2, as applicable, or demonstrate equivalent compliance with recognized security standards.

B.3 Return or Destruction of Confidential Information

  1. Obligation Upon Termination:
    • Upon termination or expiration of this Agreement, the Hired Party shall:
      • Return all Confidential Information to The Company in the format requested.
      • Permanently delete or destroy any copies of Confidential Information in their possession or control, including backups.
  2. Certification of Deletion:
    • The Hired Party must certify in writing, under penalty of perjury, that all Confidential Information has been returned, destroyed, or permanently deleted.
  3. Retention Exceptions:
    • The Hired Party may retain Confidential Information only to the extent required by law, provided such retention is subject to the confidentiality obligations outlined in this Agreement.

B.4 Remedies for Breach

  1. Injunctive Relief:
    • The Hired Party acknowledges that any breach of confidentiality or security obligations would cause irreparable harm to The Company, entitling The Company to seek injunctive relief without the requirement to post a bond.
  2. Liquidated Damages:
    • The Hired Party agrees to pay liquidated damages of [$250,000] per breach of confidentiality or security obligations.
  3. Indemnification:
    • The Hired Party shall indemnify, defend, and hold harmless The Company from any claims, damages, fines, or losses resulting from a breach of this Appendix, including third-party claims or regulatory penalties.

 

Potential Additions to Appendix C: Performance Standards

C.6 Continuous Improvement

  1. Obligation for Continuous Improvement:
    • The Hired Party agrees to identify and implement opportunities for improvement in the services, systems, or deliverables provided under this Agreement.
    • Any updates or enhancements that materially improve performance must be documented and submitted to The Company for review and approval.
  2. Innovation Incentives:
    • The Company may, at its sole discretion, incentivize performance enhancements that exceed contractual requirements, provided they align with business objectives.

C.7 Documentation Standards

  1. Comprehensive Documentation:
    • The Hired Party shall deliver complete and accurate documentation for all deliverables, including:
      • User manuals and technical guides.
      • Maintenance instructions.
      • Source code annotations (if applicable).
    • Documentation must be updated in tandem with changes to the deliverables or services.
  2. Review and Approval of Documentation:
    • Documentation shall be reviewed and approved by The Company within [10 business days], following the same acceptance process as other deliverables.

C.8 Training and Knowledge Transfer

  1. Training Requirements:
    • If required, the Hired Party shall provide training for The Company’s personnel to ensure proper use and maintenance of deliverables.
    • Training materials shall be included as part of the deliverables and must be reviewed and approved by The Company.
  2. Knowledge Transfer Obligations:
    • Upon termination or expiration of this Agreement, the Hired Party shall facilitate a smooth transition by transferring all necessary knowledge, materials, and processes to The Company or a designated third party.

C.9 Extended Performance Metrics

  1. Client Satisfaction Surveys:
    • The Company may periodically survey internal stakeholders or end-users to evaluate the Hired Party’s performance.
    • Scores below [85% satisfaction] may trigger a review and corrective action plan.
  2. Escalation Management:
    • For unresolved issues, the Hired Party must provide an escalation path to senior-level personnel, with clear timelines for resolution.

C.10 Long-Term Maintenance and Support

  1. Post-Delivery Maintenance:
    • The Hired Party shall provide maintenance and support for deliverables for a period of [12 months] following acceptance, at no additional cost.
  2. Extended Support Options:
    • The Company may negotiate optional extended support agreements to ensure long-term usability and performance.

 

Appendix D: Termination Protocols

D.1 General Termination Obligations

  1. Immediate Cessation of Activities:
    • Upon termination of this Agreement, the Hired Party shall immediately cease all activities related to the services or deliverables unless otherwise directed by The Company in writing.
  2. Return of Assets and Materials:
    • The Hired Party must return to The Company all property, materials, and assets, including but not limited to:
      • Confidential Information, data, and documentation.
      • Physical or digital equipment, access credentials, and tools provided by The Company.
  3. Certification of Compliance:
    • The Hired Party shall certify in writing that all obligations under this section have been fulfilled, including the return or destruction of Confidential Information and other proprietary materials.

D.2 Deliverable Transition

  1. Submission of Incomplete Work Product:
    • The Hired Party must submit all incomplete work, drafts, source code, or other materials related to the deliverables to The Company within [5 business days] of termination.
  2. Transition of Knowledge:
    • The Hired Party shall cooperate with The Company to transition knowledge, processes, and systems to ensure continuity, including:
      • Providing detailed explanations of work completed.
      • Transferring relevant documentation and technical details.
  3. Handover Meetings:
    • The Hired Party agrees to participate in transition meetings as requested by The Company to ensure a seamless transfer of responsibilities or deliverables.
  4. Pre-Defined Transition Plan:
    • A detailed transition plan must be created at the start of the engagement and executed upon termination.
    • The plan shall include steps for handing over deliverables, knowledge transfer procedures, and key points of contact.

D.3 Destruction of Confidential Information

  1. Destruction Requirement:
    • The Hired Party must destroy all Confidential Information in their possession, including backups and digital copies, within [7 business days] of termination.
  2. Certification of Destruction:
    • The Hired Party shall provide a signed certification of destruction, confirming compliance with this obligation.
  3. Retention Exceptions:
    • Retention of Confidential Information is permitted only if required by law and must remain subject to the confidentiality obligations outlined in this Agreement.
  4. Residual Data Management:
    • The Hired Party must confirm in writing that no residual data related to The Company exists on their personal devices, storage systems, or third-party platforms.

D.4 Final Payment and Withholding

  1. Final Payment Conditions:
    • The Company shall release any outstanding payments owed to the Hired Party only after verifying:
      • Fulfillment of all termination obligations.
      • Delivery and acceptance of all required materials.
  2. Withholding Rights:
    • The Company reserves the right to withhold final payment if:
      • Deliverables are incomplete or fail to meet acceptance criteria.
      • Confidential Information or proprietary assets have not been returned or destroyed.
      • There are outstanding compliance or performance issues.
  3. Deductions for Non-Compliance:
    • The Company may deduct reasonable costs incurred to address the Hired Party’s non-compliance with termination obligations from the final payment.

D.5 Post-Termination Restrictions

  1. Prohibition on Use of Work Product:
    • The Hired Party shall not use, reproduce, or distribute any Work Product created under this Agreement after termination without The Company’s explicit written consent.
  2. Non-Solicitation of Clients or Employees:
    • The Hired Party agrees not to solicit The Company’s clients, partners, or employees for a period of [12 months] following termination.
  3. Ongoing Confidentiality Obligations:
    • The confidentiality and non-disclosure obligations outlined in Section 10 shall survive termination indefinitely, unless otherwise stated.

D.6 Remedies for Breach of Termination Protocols

  1. Liquidated Damages:
    • The Hired Party agrees to pay liquidated damages of [$150,000] per material breach of the termination protocols outlined in this Appendix.
  2. Injunctive Relief:
    • The Company reserves the right to seek injunctive relief to enforce compliance with termination obligations without the need to post a bond.
  3. Reimbursement of Costs:
    • The Hired Party shall reimburse The Company for any costs, including legal fees or corrective actions, incurred due to non-compliance with termination protocols.

D.7 Data Access and Security Controls

  1. Revocation of Access:
    • The Company may immediately revoke the Hired Party’s access to all systems, accounts, and platforms upon termination.
    • The Hired Party shall ensure no unauthorized access or attempted access is made post-termination.
  2. Security Audit Post-Termination:
    • The Company reserves the right to conduct a security audit of deliverables and systems handed over to ensure there are no vulnerabilities, backdoors, or unauthorized code.

D.8 Post-Termination Monitoring

  1. Monitoring for Breach of Obligations:
    • The Company may monitor the Hired Party’s compliance with post-termination obligations, including confidentiality and non-solicitation restrictions, for a period of [12 months].
  2. Reporting Violations:
    • The Hired Party shall promptly report any circumstances that could result in a breach of post-termination obligations, such as third-party solicitations or legal actions.

D.9 Additional Remedies

  1. Escalation to Arbitration:
    • Disputes related to non-compliance with termination obligations may be resolved through binding arbitration, at The Company’s discretion, as outlined in Section 18.10.
  2. Enhanced Liquidated Damages for Willful Breach:
    • If non-compliance is determined to be intentional or grossly negligent, liquidated damages will increase to [$250,000] per breach.

 

× How can I help you?